Problems · NHTSA complaints
2022 Lexus ES 250 problems
Owners filed 11 complaints about the 2022 Lexus ES 250 with NHTSA between Sep 2023 and Oct 2026. The most-cited component is tires (2).
Complaints
11
Filed with NHTSA
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Tires2
- Vehicle speed control1
- Suspension1
- Lane departure1
- Engine1
- Service brakes1
- Wheels1
- Seat belts1
- Back over prevention1
- Other / unknown1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
1
3
2
5
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2023 | 1 |
| 2024 | 3 |
| 2025 | 2 |
| 2026 | 5 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Tires
2 reports
“All 4 tires showed the belts/cords in several places. Tire size: 235/45R18 . We took our car to our Lexus dealer for the 30,000 mile inspection and service. This car had the original manufacturer installed tires, with the tread wear showed that all 4 tires had more mileage remaining. The Lexus mechanic took photos of all is work, which included photos of the belts/cords actually visible in multiple spots on all 4 tires. We took one of these tires to show the Firestone dealer, but could not take all four. The Lexus dealer said it was not safe to drive this car on I95 at high speeds because a blow-out was quite possible, and our lives (and possible others)were in danger. So we bought and had installed four new tires in order to drive about 40 miles to our home. There were no warning messages about this (or any) problem. This problem can be confirmed by our dealer, Lexus of Warwick, Rhode Island. We called Bridgestone when we got safely home and were told that we had to drive the car to show the tire problem to a Firestone Service Center, but this was impossible since driving the car with unsafe tires was not reasonable. We have one bad tire we can show anyone,…”
Vehicle speed control
1 report
“I purchased this vehicle about a month ago and i have a problem and issue with the Gas Pedal It makes loud noise and snaps back when the foot is lifted off the gas pedal. my wife had too stop couple times on the side of the road because of that loud gas pedal snapping noises i took it back to the dealer and first they didn't care about it and brushed me off saying that's normal then i complained to the Lexus Headquarters and they said to the Wesley Chapel Lexus dealer to change the entire gas pedal assembly and they are going to replace that tomorrow but they have already told me that the noise won't go away so to me its a defective part and dangerous too drive with that Lexus should recall all Hybrid ES cars and fir the Gas pedal snapping noise issue The 2026 Lexus Hybrid ES gas pedal doesn't make that noise so if the 2026 don't make the noise then why does all the other HYbrid Es makes the snapping noises my car is 2022 Lexus Hybris ES hope to get some clarity regarding this matter soon”
Suspension
1 report
“I am reporting a potentially serious front suspension failure involving my 2022 Lexus ES 350 with approximately 65,000 miles. The vehicle was at a Lexus dealership for service when I was informed that both front strut assemblies had sheared while the vehicle was raised on the lift. The dealership advised that the vehicle was unsafe to drive and that both front strut assemblies required replacement. The dealership has indicated that corrosion may have contributed to the failure. However, approximately 10,000 miles earlier, the vehicle had undergone service/inspection and I was not advised of severe corrosion, structural deterioration, or an unsafe condition involving the front suspension. I am concerned that two front suspension components on a relatively recent vehicle could deteriorate to the point of structural failure without prior warning. Had this occurred while the vehicle was being driven at highway speed, the consequences could potentially have been serious. The exact cause of the failure is still being evaluated. I have asked the dealership to preserve the removed strut assemblies for possible independent inspection. I am submitting this complaint so…”
Lane departure
1 report
“Within approximately three weeks of purchasing this vehicle, the blind-spot monitoring and rear traffic sensor systems were found to be completely inoperative. All dashboard warning lights related to these systems were illuminated the night before discovery, then went dark the following morning. A subsequent inspection by a licensed Lexus dealership confirmed the failure was caused by prior undisclosed rear collision damage. Both rear blind-spot modules showed zero CAN bus communication. The following diagnostic trouble codes were confirmed: U0233, U023387, U0232, P057113, P157800, P1152A, P160400, C13807E, U0163, C142571, and B1576. The rear bumper had been improperly repaired using adhesive rather than factory fasteners. The rear lamp was barely installed and misaligned. A screw was installed in an incorrect location. The dealership noted that attempting to remove the bumper to visually inspect the blind-spot modules would cause additional damage due to the poor prior repair. The blind-spot monitoring system is a primary active safety system. Its complete failure due to concealed structural damage constitutes a material safety defect. The problem was…”
Engine
1 report
“There is already a service bulletin for the vacuum pumps on these cars, but it should be made into a recall because these pumps generate the vacuum needed by the brake system. I took it to the Lexus dealer for replacement out of warranty, which I had to pay out-of-pocket, since service bulletins only apply to cars under warranty, and they still installed another replacement vacuum pump that was impacted by the service bulletin and still had the issues. It wasn’t until a field technician came out and confirmed that they installed the old vacuum pump style (2019-2023), which was the one they should have avoided installing. Failure of this part could impact the braking system and cause an accident.”
Service brakes
1 report
“While the vehicle was parked and no one was pressing the brake pedal, the ABS actuator pump continued to run and made a constant buzzing/whirring noise. This suggests that the actuator is cycling excessively to maintain brake pressure. I am concerned this could eventually lead to loss of ABS function or reduced brake assist, increasing the risk of an accident. No dashboard warning lights are currently illuminated, but the problem happens repeatedly and can be reproduced. The vehicle has not yet been inspected by the dealer, but I am aware other Toyota/Lexus hybrid models have had similar brake actuator issues in the past.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.