2014 Lexus ES300H problems

“CPSC: THE CONSUMER STATED THAT THE SMART RIDE DEVICE CAUSED THE LIGHTS ON HIS DASHBOARD TO MALFUNCTION (ABS LIGHT, BRAKE LIGHT, ETC.). WHICH CAUSED HIM TO HAVE AN ACCIDENT IN HIS CAR. *DT *JS”

“DRIVING ON HIGHWAY, 60MPH. FRIDAY JAN 17TH, 2020. 5PM. COLD OUT. HEAR LOUD SOUND LIKE GUN SHOT. STARTLED ME. THOUGHT TIRE BLEW SO PULLED TO SHOULDER ON HIGHWAY. TIRES WERE FINE AND WAS LIKE WHAT THE HECK. GOT BACK IN CAR STARTED TO GET BACK ON HIGHWAY AND HEARD NOISE ABOVE MY HEAD. LOOKED UP SLIDING DOOR TO SUNROOF VIBRATING. SLIDE OPEN A BIT AND SUNROOF GLASS WAS GONE. PULLED BACK OVER AND GOT OUT AND LOOKED. GLASS JUST EXPLODED AND BIG HOLE, SEE PICS. NOTHING FELL ON IT OR HIT IT. NEXT DAY SHOPPED VAC THE GLASS AND NOW WAITING TO GET FIXED.”

“THE CAR HAD A MIND OF IT'S OWN WHEN I WAS BACKING OUT A PARKING SPOT IT WOULDN'T ALLOW ME TO PRESS DOWN THE BRAKE(LIKE THE ABS WAS FIGHTING ME) TO STOP BEFORE IT SHORTLY CRASHED INTO A CONCRETE PILLAR AND THEN WHEN I PUT IT IN DRIVE IT TOOK OFF ON ME AND CRASHED/STOPPED INTO A FENCE AGAIN WOULDN'T PRESS DOWN THE BRAKE TO ALLOW ME TO STOP IT BEFORE IT CRASHED INTO A GUARD RAILING/FENCE. I QUICKLY TURNED IT OFF AND BACK ON BEFORE TRYING TO BACK OUT OF THE CRASH AND IT ACTED FINE AFTER THAT. MY DEDUCTIBLE SOME HOW WAS $2,500 SO I'VE YET TO FIX IT BECAUSE OF THE OUTRAGEOUS PRICE SINCE THE ACCIDENT THE END OF OCTOBER OF 2018(TODAY'S DATE 7-9-2019) SINCE LEXUS WOULDN'T FOLLOW UP ON THIS WHEN I TRIED TO CONTACT THEM WHEN THIS ACCIDENT HAPPENED. I'M GOING TO HAVE TO DEFAULT ON THIS CAR SINCE IT'S JUST DEAD WEIGHT AND I CAN'T USE IT AS I ATTENDED IT TO BE MY RIDE SHARE CAR(LYFT, UBER, TURO) TO HELP MAKE ENDS MEET WITH MY SINGLE INCOME SINGLE PARENTHOOD HOUSEHOLD.”

“THE BUTTON TO START AND START THE VEHICLE IS RIGHT NEXT TO THE RADIO BUTTON. BOTH BUTTONS ARE PUSHED TO TURN THEM ON AND OFF. I ACCIDENTALLY HIT THE ENGINE START BUTTON INSTEAD OF THE RADIO BUTTON, ALL POWER TO THE VEHICLE WAS TURNED OFF, COMPLETE LOSS OF POWER STEERING, BRAKES AND ENGINE. IN ORDER TO RESTART I HAD TO COME TO A COMPLETE STOP, PUT THE VEHICLE IN PARK AND THEN RESTART THE VEHICLE, HAD THIS OCCURRED AT ANY SPEED OTHER THAN THE VERY LOW SPEED I WAS GOING, IT WOULD HAVE LIKELY CAUSED A MAJOR ACCIDENT. I STRONGLY FEEL THAT THIS IS A MAJOR SAFETY ISSUE AND AT A MINIMUM NEED TO HAVE THE VEHICLE REPROGRAMMED TO PREVENT IT FROM BEING TURNED OFF WHILE THE VEHICLE IS MOVING. *TR”

“WHEN I WAS PULLING OUT OF A PARKING SPOT IN REVERSE THE BRAKE WAS FIGHTING ME SO IT KEPT GOING INTO A CONCRETE PILLAR THEN WHEN I SHIFTED IT INTO DRIVE IT DID IT AGAIN AND NOW MATTER HOW HARD I PRESSED THE BRAKE IT COULDN'T OF STOPPED TILL IT RAN INTO A FENCE NOT FAR IN FRONT OF THE CAR WHEN IT HIT THE CONCRETE PILLAR. I QUICKLY TURNED IT OFF AND BACK ON THEN IT RESPONDED ACCORDLY THEN. IT WAS LIKE THE ABS WAS FIGHTING ME WHEN I WAS PRESSING THE BRAKE AND NOT ALLOWING ME BRAKE TO BE PRESSED TO SLOW/STOP THE CAR BOTH FIRST IN REVERSE THEN FORWARD TO PULL AWAY FROM THE CRASH.”

“TL* THE CONTACT OWNS A 2014 LEXUS ES 300H. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V728000 (FORWARD COLLISION AVOIDANCE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”