2012 Lexus IS350 problems

“I own a Lexus 2012 IS250 and currently active duty member stationed at Aviano Air Base, Italy. I was not notified that my vehicle is overdue on a safety recall until today when I am trying to ship the vehicle back to the US. What further actions can I do to get the recall done? Can I get the vehicle waivered to get the recall accomplished when it reaches the US?”

“The dashboard is sticky/melting causing it to be extremely shiny. It is available for inspection upon request. Due to the shininess of the dashboard, it causes a glare on the windshield during the daytime. This glare causes difficulty with being able to safely see through the windshield.”

“LEXUS IS250 HAS A MELTING DASHBOARD AND IT'S REALLY HARD TO DRIVE WHEN THE SUN IS OUT ... IT GLARES OUT YOUR VISION WHEN DRIVING ...I WAS RESEARCHING AND SAW SOME PEOPLE GOT A RECALL FOR THE MELTING DASHBOARD SINCE IT'S REALLY UNSAFE TO DRIVE IT WITH THE DASHBOARD STARTING TO MELT .. IN THE PICTURE I ADDED YOU CAN SEE HOW MY DASHBOARD IS SHINY BECAUSE ITS MELTING AND STICKY TOO”

“VEHICLE IN MOTION GOING 80MPH ON HIGHWAY WHEN SUDDENLY JOLTED AND VEHICLE DID NOT RESPOND TO ACCELERATOR AND CHECK ENGINE/BATTERY LIGHTS ALL CAME ON AND SLOWED TO A STOP. RESTARTING ENGINE DID NOT WORK AS IT SPUTTERED AND WENT BACK TO IDLE IMMEDIATELY. FUEL TANK WAS 1/4 FULL, NOT DUE FOR OIL CHANGE FOR ANOTHER 4000 MILES, TIRE PRESSURE WAS FIXED A DAY PRIOR TO INCIDENT, AND NO OTHER PROBLEMS WITH THE VEHICLE. CAR TOWED TO TOYOTA DEALERSHIP WHERE THEY TESTED AND SAID FUEL PUMP MALFUNCTION. TOYOTA AND LEXUS ALREADY HAVE 2 MILLION CARS WITH FUEL PUMP RECALL, HOWEVER MY SPECIFIC MODEL IS NOT INCLUDED YET.”

“WHEN EXITING A DRIVE THROUGH CAR WASH (VEHICLE IN N) TOLD TO DRIVE OUT. I PUT IT IN DRIVE, BEGIN TO DEPRESS GAS PEDAL, IT JAMS DOWN , I PEEL OUT TOWARDS A CONCRETE JERSEY WALL, HIT IT WITH THE FRONT PASSENGER SIDE CORNER FRONT, BUMPER AND FRONT WHEEL...THEN THE BACK WHEEL, STILL ACCELERATING...DO 1/2 DONUT, END UP FACING BACK IN DIRECTION I JUST TRAVELED FROM..ONLY STOPPED WHEN I HIT THE ON/OFF BUTTON. I'VE DRIVEN FOR 35+ YEARS 9 OF WHICH I HAD A CDL AND DROVE PROFESSIONALLY FOR FEDEX AND NEVER HAD AN ACCIDENT..I'VE DRIVEN VARIETY OF CARS AND TRUCKS..NEVER HAD A PROBLEM WITH CONFUSING GAS PEDAL AND BRAKE PEDAL....LOOKING AT 4500+ REPAIR BILL 9 DAYS OF RENTAL.. AND NOW SCARED TO DRIVE IT... FLOOR MATS WERE SECURED, NO ADDITIONAL MATS ON TOP OF SECURED ONE, FLAT BOTTOM SHOES, NO TALKING/TEXTING ON THE PHONE AT TIME OF ACCIDENT.”

“MY LEXUS 2012 IS 250 ACCELERATED ON ITS OWN, BRAKES DID NOT ENGAGE AFTER DEPRESSING THEM X2, AND THEN I CRASHED INTO A TRUCK. AIR BAG DID NOT DEPLOY. REPORTED TO LEXUS WHO ASSUMED NO RESPONSIBILITY FOR INCIDENT. THIRD PARTY INSPECTED CAR AND DOWNLOADED BLACK BOX. REPORT FROM LEXUS STATED THAT CAR WAS DRIVE ABLE AND NO ISSUES WERE FOUND. CAR INCURRED $18,000 IN DAMAGES AND WAS NOT DRIVABLE AT THE TIME OF INSPECTION. WITNESSES AT COLLISION SHOP WILL VALIDATE SUCH. WHEN SPEAKING TO REPRESENTATIVES AT LEXUS TO REPORT INCIDENT I WAS TOLD BY 2 REPS ON 2 OCCASIONS THAT THIS HAS HAPPENED TO OTHER VEHICLES THAT WERE THE SAME MAKE AND MODEL. DISTURBING”