Problems · NHTSA complaints

2002 Lexus LS430 problems

Owners filed 42 complaints about the 2002 Lexus LS430 with NHTSA between Nov 2001 and Jun 2015. The most-cited component is structure (14).

Complaints
42
Filed with NHTSA
Crashes
8
Reported by owners
Fires
1
Reported by owners
Injuries
21
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Structure14
  2. Latches/locks/linkages6
  3. Vehicle speed control4
  4. Exterior lighting4
  5. Air bags3
  6. Wheels3
  7. Engine and engine cooling2
  8. Visibility2
  9. Steering2
  10. Service brakes, hydraulic2
  11. Seat belts2
  12. Fuel system, gasoline1
  13. Suspension1
  14. Tires1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20011
20026
20032
20041
20050
20064
20073
20085
20093
20109
20114
20121
20131
20140
20152

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Structure

14 reports1 crash
“SUPPORTS TO KEEP TRUNK MLID OPEN FAILED AND LID CAME DOWN STRIKING HEAD. THIS HAS OCCURRED SEVERAL TIMES. DEALER FROM WHOM I PURCHASED CAR DID NOT OFFER TO REPLACE DEFECTIVE PARTS.WILLIAM”
Owner complaint to NHTSAFiled Jun 1, 2015StructureODI 10722618

Latches/locks/linkages

6 reports
“THE TRUNK LID OF MY 2002 LEXUS LS 430 HAS TWO PNEUMATIC STRUTS WHICH PROVIDE LIFT AND KEEP THE LID UP IN THE OPEN POSITION. NOW, OVER TIME THE STRUTS SLOWLY FAILED TO KEEP THE TRUNK LID OPEN, AND IN A GENTLE BREEZE, THE LID WILL COME DOWN WITH GUILLOTINE FORCE. IT HAS HIT MY HEAD SEVERAL TIMES WITH PAINFUL RESULTS AND NOW I AM AFRAID TO LOAD ITEMS IN MY TRUNK WITHOUT ANOTHER PERSON THERE TO HOLD IT OPEN. I THINK THAT THE "LIFT ASSIST" OF THE PNEUMATICS SHOULD BE ONLY AUXILIARY TO A MECHANISM THAT HOLDS THE TRUNK IN A FULL OPEN POSITION. I HAVE NEVER HAD A VEHICLE WHOSE TRUNK LID DID NOT STAY IN THE OPEN POSITION ONCE LIFTED, REGARDLESS OF AGE. *TR”
Owner complaint to NHTSAFiled Feb 25, 2011Structure, Latches/locks/linkagesODI 10384496

Vehicle speed control

4 reports3 crashes
“AS I WAS TURNING ONTO A ROAD FROM A PRIVATE DRIVEWAY THE CAR SUDDENLY ACCELERATED CAUSING THE CAR TO CROSS OVER BOTH LANES OF THE ROAD AND CRASH INTO A MAILBOX. THE RESULT WAS DAMAGE TO THE FRONT OF MY CAR AND A BROKEN MAILBAX POST. *TR”
Owner complaint to NHTSAFiled Apr 19, 2013Structure, Vehicle speed controlCrash reportedODI 10508825

Exterior lighting

4 reports
“SUV BEHIND US AT A LIGHT WITH HIGHLY IRRITATING BRIGHT LIGHTS THAT EVEN OUR SPECIAL REAR VIEW MIRROR DIDN'T REDUCE VERY MUCH. THESE LIGHTS ARE UNNECESSARY AND ALL OUR PASSENGERS COMPLAINED BITTERLY THAT THOSE LIGHTS SHOULD BE OUTLAWED.*AK”
Owner complaint to NHTSAFiled Aug 4, 2003Exterior lightingODI 10030729

Air bags

3 reports3 crashes
“2002 LEXUS LS430 ACCELERATED AND SHIFTED GEARS UNEXPECTEDLY CAUSING AN UNCONTROLLED VEHICLE SITUATION. THE VEHICLE PLUNGED ABOUT TEN FEET INTO THE SIDE OF A HILL. THE CAR WAS EXTRACTED AND TAKEN TO A BODY REPAIR SHOP. *TR”
Owner complaint to NHTSAFiled Oct 21, 2010Fuel system, gasoline, Air bagsCrash reportedODI 10361560

Wheels

3 reports
“1. SALT AND WINTER CONDITIONS ARE THE EVENTS LEADING UP TO THE FAILURE. 2. THE FAILURE IS THE FLAKING AND PITTING OF CHROME WHEELS DUE TO APPARENT INAPPROPRIATE CHROMING PROCESS. 3. LEXUS REPLACED THE 4 WHEELS IN 2006, BUT UNFORTUNATELY WITH ANOTHER SET OF CHROME WHEELS THAT BEGAN NOTICEABLY DISPLAYED PITTING AND FLAKING IN 2009. *TR”
Owner complaint to NHTSAFiled Jun 8, 2010WheelsODI 10335384
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.