Problems · NHTSA complaints

2004 Lexus LX470 problems

Owners filed 18 complaints about the 2004 Lexus LX470 with NHTSA between Mar 2004 and Oct 2022. The most-cited component is suspension (4).

Complaints
18
Filed with NHTSA
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension4
  2. Steering2
  3. Fuel/propulsion system2
  4. Air bags2
  5. Structure2
  6. Fuel system, gasoline2
  7. Equipment2
  8. Power train1
  9. Engine and engine cooling1
  10. Electrical system1
  11. Visibility1
  12. Tires1
  13. Other / unknown1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20042
20051
20061
20071
20081
20090
20104
20110
20120
20131
20140
20150
20160
20171
20181
20190
20202
20210
20223

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

4 reports
“NORMAL DRIVING, THEN SUV BECAME VERY BOUNCY. AIR SUSPENSION SYSTEM FAILED CAUSING DEFAULT TO HIGHEST SUSPENSION LEVEL. NO SUSPENSION CHARACTERISTICS AT ALL GOING OVER BUMPS OR MAKING TURNS. THE WHOLE CAR WOULD SHAKE AND BOUNCE OVER ANY SLIGHT IMPERFECTION IN THE ROAD. THE CAR FELT LIKE IT WOULD TIP OVER GOING AROUND TURNS. FIRST TIME THIS HAPPENED AT 10,000 MILES. AT THAT TIME THE DEALER REPLACED UNDER WARRANTY THE REAR SENSORS THAT HAD FAILED. BOUGHT THE CAR BACK TO THE DEALER TODAY. THEY COMFIRMED THAT ONE OF REAR SENSORS HAVE FAILED AGAIN AND BOTH OF THE FRONT SENSORS HAVE FAILED. CAR HAS 48,700 MILES. *TR”
Owner complaint to NHTSAFiled Oct 19, 2010SuspensionODI 10361203

Steering

2 reports1 related recall
“--The failure involved the vehicle steering system. Specifically the Variable Gear Ratio Steering (VGRS) Electronic Control Unit (ECU) had failed resulting in a severe alignment mismatch between the steering wheel and the front tires. In order for the front wheels to drive in a straight line, the steering wheel would be off center by anywhere from 20 degrees to 120 degrees. This made keeping the vehicle driving in a straight line very difficult. The malfunctioning VGRS ECU is available for inspection upon request. --The above description is self explanatory. If the steering wheel and the front wheels of the vehicle are completely mismatched, control and steering of the vehicle is significantly compromised. This significantly increases the risk of loss of control of the vehicle, collision, and injury. --The above problem was diagnosed at an official Lexus dealership. --The vehicle and component was inspected, tested, and diagnosed at an official Lexus dealership. --The VGRS indicator light was active and the steering wheel alignment was progressively worsening over time.”
Owner complaint to NHTSAFiled Oct 26, 2022SteeringODI 11491070

Fuel/propulsion system

2 reports
“While driving up I70 in colorado I experienced a fuel smell in the cab of the vehicle. When I stopped to see what the issue was I found fuel vapors coming out of the fuel door/gas cap. I replaced the gas cap and again experienced this issue. This leads me to believe the fuel evap system does not work correctly causing excessive fuel pressure in the gas tank, leading to pressurized fuel coming up out of the Gas cap. I google this issue and found this seems to be a comen problem that Toyota / Lexus has not addressed. This is a giant safety concern as well as an environmental concern that should be addressed. Fuel vapor under pressure is a fire risk and can be very dangerous. I took the vehicle to the dealer to fix and they said they have no history of this being an issue and that I would need to bring the vehicle in during the issue. Based on the below google results this is a very known issue for Toyota / Lexus that they simply do not want to recognize. I am hoping filling out this form will bring this dangerous condition to light so the dealer can correct the issue. Below are links to documented cases of the issue I experienced and some home remedies people…”
Owner complaint to NHTSAFiled May 25, 2022Fuel/propulsion systemODI 11466121

Air bags

2 reports1 related recall
“AIRBAG WARNING LIGHT STAYS ON”
Owner complaint to NHTSAFiled Aug 29, 2020Air bagsODI 11351999

Structure

2 reports
“TL* THE CONTACT OWNS A 2004 LEXUS LX470. DURING A VEHICLE STATE INSPECTION AT AN INDEPENDENT MECHANIC, RUST WAS DISCOVERED ON THE FRONT FRAME BY THE SWAY BAR AND BRACKETS AS WELL AS OTHER AREAS OF THE FRAME. THE CONTACT WAS INFORMED THAT THE BRACKETS NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILEAGE WAS APPROXIMATELY 178,000.”
Owner complaint to NHTSAFiled Nov 30, 2017StructureODI 11051585

Fuel system, gasoline

2 reports
“CHECK ENGINE ON WITH CODE P0171. THE CODE HAS BEEN ON FOR OVER 6 MONTHS WITHOUT ANY CAUSE/REASON. I HAVE WORKED WITH LEXUS AND FOLLOWED RECOMMENDATIONS FROM LEXUS WITHOUT ANY SUCCESS OF RESOLVING IT. LEXUS TOOK A FUEL SAMPLE IN AUGUST 2010 AND I HAVE NOT RECEIVED ANY RESPONSES FROM LEXUS AS OF NOV. 15, 2010. SINCE THE "CHECK ENGINE" LIGHT HAS BEEN ON REGARDLESS SINCE FEB. 20, 2010, THE FUNCTION OF "CHECK ENGINE" LIGHT IS LOST. THIS IS A SAFETY HAZARD AS THE DRIVER WILL NO LONGER RECEIVE ANY WARNING OF ANY REAL POTENTIAL PROBLEM WITH THE VEHICLE. UPDATED 01/20/11 *BF THE CONSUMER WAS INFORMED THE OXYGEN SENSOR NEEDED TO REPLACED. HOWEVER, THE CHECK ENGINE LIGHT ILLUMINATED AGAIN. THE DEALER HAS BEEN UNABLE TO PINPOINT THE PROBLEM.”
Owner complaint to NHTSAFiled Nov 29, 2010Engine and engine cooling, Fuel system, gasolineODI 10368851
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.