Problems · NHTSA complaints

2025 Lexus RX 350 problems

Owners filed 23 complaints about the 2025 Lexus RX 350 with NHTSA between Mar 2025 and Oct 2026. The most-cited component is electrical system (7).

Complaints
23
Filed with NHTSA
Crashes
5
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system7
  2. Engine4
  3. Structure2
  4. Tires2
  5. Air bags2
  6. Service brakes2
  7. Forward collision avoidance2
  8. Power train1
  9. Fuel/propulsion system1
  10. Seat belts1
  11. Visibility/wiper1
  12. Back over prevention1
  13. Exterior lighting1
  14. Vehicle speed control1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20259
202614

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

7 reports
“The contact owns a 2025 Lexus RX350. The contact stated that while driving at an undisclosed speed, the vehicle suddenly stopped and the "BRAKE" warning light was illuminated with the accelerator pedal depressed. The vehicle was taken to the dealer, where it was diagnosed as not having a malfunction in the collision avoidance system. The dealer stated that the collision avoidance camera had captured a white van, which prompted the system to activate; however, the contact stated that there was no van near the vehicle. The contact requested further details of the footage captured. The failure mileage was 48,000.”
Owner complaint to NHTSAFiled Oct 26, 2026Electrical systemODI 11773747

Engine

4 reports2 crashes
“On April 1, 2026, while pulling into a parking space at our church, I was applying the brake when the vehicle suddenly and forcefully surged forward without warning. The unintended acceleration was intense and unexpected, occurring despite continuous braking input. This resulted in the vehicle striking the building and causing significant damage to both the vehicle and the structure. This incident has occurred twice within a 10 day period, both times during low-speed parking/stopping maneuvers. There were no warning lights, alerts, no automatic emergency braking engagement, no air bag deployment, or prior indications of malfunction. I did report this to the police and they filed an Incident Report. Lexus was notified and an independent analysis engineer examined the data from the vehicle's CDR System. This report was sent to me and to Lexus.”
Owner complaint to NHTSAFiled Apr 16, 2026Service brakes, Engine, Forward collision avoidanceCrash reportedODI 11731649

Structure

2 reports
“Air conditioner quit working. Dealership states a rock went through my grill, “damaged” my condenser. Out of pocket expense quoted $1600.00. Only 11,841 miles. 2025 Lexus RX 350. Only 1 year old, purchased, September 2025”
Owner complaint to NHTSAFiled Oct 9, 2026Structure, Unknown or otherODI 11770258

Tires

2 reports
“This is original Goodyear Eagle Touring tire on 2025 Lexus RX 350. It M+S 235/50R21 101V. There were no low tire pressure alerts before the blowout. I was entering a ramp of a freeway (XXX in [XXX]) and suddenly heard a loud noise. Unfortunately due to ongoing construction there is no shoulder or curb in the stretch of the road. Also it was dark; about 4:30AM. As a result I had to drive some a couple of miles before I could exit and part safely. By that time tire was shredded and wheel damaged.”
Owner complaint to NHTSAFiled Sep 25, 2026TiresODI 11767000

Air bags

2 reports1 crash
“The car does not alert when a seat belt is not worn in the back seats. This feature is mentioned in the owner's manual, but the car fails to alert when a rear passenger does not buckle their seat belt. I have raised the complaint twice and proved to lexus service center, that car doesn't warn or alert the safety belt. It was also proven and checked by Lexus with their technician. The problem is accuring right from the time car was purchased, When check with the dealer it was designed , but their manual confirms the seat belt not worn warning light is included in the package. It put the any passener riding mainly children at serious risk”
Owner complaint to NHTSAFiled May 9, 2026Air bags, Seat beltsODI 11736812

Service brakes

2 reports2 crashes
“The contact owns a 2025 Lexus RX 350. The contact stated that while driving into a parking space, the vehicle suddenly experienced unintended acceleration and drove forward at a high rate of speed before crashing into the brick wall of an office building. During the crash, no air bags deployed, and the brake pedal was hard when pressed and did not stop the vehicle. Also, the manufacturer's APP indicated a malfunction in the engine and engine throttle during the incident. The driver sustained injuries to the knees, arms, and hips, which required medical treatment. An incident report was filed by the facility Patrol Officer, and the vehicle was towed to the collision center. The cause of the failures was not determined. The manufacturer and local dealer were notified of the incident. An engineer from the manufacturer was sent to examine the vehicle and reported no trouble found. The contact indicated that upon delivery of the vehicle, several electronic features did not function properly, including the display and navigation screen. The manufacturer and local dealer were notified of the failure. The failure mileage was 106.”
Owner complaint to NHTSAFiled Sep 30, 2025Air bags, Vehicle speed control, Service brakesCrash reportedODI 11690554
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.