2018 Lexus RX350L problems

“1. At [XXX] on [XXX], I was pulling into my gym's parking lot, when I stepped on the break to park my car, instead of stopping, the car accelerates rapidly and crashed through the other side of the sidewalk where there were light pole and cement walls, throwing me forward and backward with seat belt on, I was in total shock! 2. My insurance sent a field inspector to the body shop 2X in hope to repair my car but ended up declaring it a Total Loss. 3. Lexus said they would send a field tech to get the EDR (Event Data Recorder) data from my 2018 Lexus RX350 within 30 days, but the results won't be available for 30-45 days after that. Lexus's slow response to this accident concerns and disappoints me b/c it was a serious crash that Lexus should treat it seriously and promptly. 4. The disbelief of a 'young' car with only 12297 miles could have issues like this puzzled me and drove me to do a lot of online research, then I came across this site [XXX] which contains an article titled '10 Common Problems of A Lexus RX350'. Problem #5 described exactly what had happened to me: 'ONE RECURRING PROBLEM THIS CAR HAS IS THAT THE SYSTEM MALFUNCTIONS SEVERELY. THIS TYPICALLY…”

“Car dead stopped two times in the middle of roads. No warning. No signal. Just hard stopped.”

“The contact owns a 2018 Lexus RX 350. The contact stated that upon arriving to the residence and parking the vehicle, the front driver’s side door failed to open while pulling on the interior door handle. The contact rolled down the window and was able to open the front driver’s side door while pulling the exterior door handle. The vehicle was taken to a local dealer, where it was diagnosed that the front driver’s side door handle needed to be replaced. The vehicle was not repaired. Upon further investigation, the contact related the failure to Lexus Special Service Campaign Number: 20LC02. The manufacturer was made aware of the failure. The failure mileage was approximately 47,518.”

“HVAC servo motor failure. There are many complaints on internet if you google. Multiple other lexus models have CSPs regarding same problem too..”

“1. Check engine light comes on. 2. Intelligent collision system (ICS) plashing while driving”

“The fuel pump sensor electrically shorted. The assembly failed. (tube assembly, fuel suction w/ pump and gage), gasket, fuel suction tube set. It is available for inspection. The car could stall at any time because the fuel pump sensor cannot accurately determine the fuel level or how much fuel is being injected into the engine. There was a warning light. Lexus covered two other fuel pump safety issues for this make and model (2018 RX 450h), one under a manufacturer recall and one through a customer support program. This is a THIRD defect with the fuel pumps on these vehicles for which Lexus has NOT offered coverage or notified its customers.”