Problems · NHTSA complaints

2011 Lexus RX450H problems

Owners filed 36 complaints about the 2011 Lexus RX450H with NHTSA between Mar 2012 and Oct 2025. The most-cited component is engine (12).

Complaints
36
Filed with NHTSA
Crashes
6
Reported by owners
Fires
2
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine12
  2. Electrical system5
  3. Service brakes5
  4. Structure5
  5. Air bags4
  6. Fuel/propulsion system3
  7. Vehicle speed control2
  8. Power train2
  9. Suspension1
  10. Service brakes, hydraulic1
  11. Service brakes, air1
  12. Engine and engine cooling1
  13. Seat belts1
  14. Seats1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20123
20130
20142
20151
20160
20171
20182
20196
20205
20216
20222
20233
20244
20251

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine

12 reports1 fire
“My 2011 Lexus RX350 was running fine as I ran errands for groceries and other items around town one day. Then, out of the blue, I realized that after returning home and parking in my garage, there was a trail of oil in my driveway, leading to my vehicle. I looked under the engine area and noticed a pool of oil. I had a certified mobile mechanic come to my home and provide a diagnosis. This diagnosis was that a hole had formed in the rubber Engine Oil Cooler Line, and drained nearly all the oil in my engine. He mentioned that one more mile and I could have had total engine failure. He proceeded to replace it with a new Genuine Lexus, all metal Oil Cooler Line. I contacted Lexus about this incident, but they provided no compensation for this occurrence, even though there was a short 4-year technical service bulletin they issued barely a year after production, that called out this was indeed a flaw in their design. After doing some research, I see this is a VERY common issue, with many in the past most recent years having this very issue. Yet, Lexus has not recalled this, nor reimbursed those that have suffered from this manufacture defect. I am really hoping that…”
Owner complaint to NHTSAFiled Mar 14, 2024EngineODI 11577357

Electrical system

5 reports1 crash2 fires
“The contact owns a 2011 Lexus RX350. The contact stated that while driving approximately 55 MPH the front driver seat heater was activated and moments later smoke and flames were present coming from the center console of the vehicle. After stopping and exiting the vehicle the fire department was called to the scene and extinguished the flames. During the incident, the vehicle was destroyed and later towed away by the insurance company. No injuries were reported and no police or fire reports were taken. The cause of the fire was not determined. The manufacturer and local dealer were not contacted regarding the incident. The failure mileage was 150,000.”
Owner complaint to NHTSAFiled Sep 9, 2024Electrical systemFire reportedODI 11613473

Service brakes

5 reports1 crash
“While driving Brake & Abs warning lights displayed on the dash with the warning brake malfunction, Took it to the shop they diagnose Bad brake module. My brake pads & rotors and all scedule maintenance uptodate.”
Owner complaint to NHTSAFiled May 28, 2021Service brakesODI 11418926

Structure

5 reports1 crash1 fire
“On Saturday July 15, 2023, at between about 8:00 and 8:30 a.m. CDST the vehicle was parked overnight in a garage, spontaneously caught fire and burned and was a total loss. There was a smell I would associate with an electrical fire. People reported hearing a car alarm and a "popping sound" before the fire. The fire department extinguished the fire and had the car towed out of the garage of a condominium association. Fire damage to property (except the subject car) was minimal but there was extensive smoke. In my opinion based on this incident, electric/hybrid cars should not be parked indoors.”
Owner complaint to NHTSAFiled Jul 15, 2023Electrical system, Structure, EngineFire reportedODI 11532457

Air bags

4 reports2 crashes
“TL* THE CONTACT OWNS A 2011 LEXUS RX 450H. THE CONTACT STATED WHILE DRIVING AT 30 MPH, THE CONTACT REAR ENDED ANOTHER VEHICLE BUT NONE OF THE AIR BAGS DEPLOYED. THE CONTACT WAS THE ONLY PERSON THAT SUSTAINED INJURIES (BODY SORENESS) BUT DID NOT SEEK MEDICAL TREATMENT. A POLICE REPORT WAS NOT FILED. THE CONTACT STATED NO WARNING LIGHT WAS ILLUMINATED DURING THE INCIDENT. THE VEHICLE WAS TOWED TO THE CONTACTS RESIDENCE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 92,000.”
Owner complaint to NHTSAFiled May 10, 2021Air bagsCrash reportedODI 11415932

Fuel/propulsion system

3 reports1 crash
“I was driving my 2011 Lexus RX 350 on July 7, 2023, to a swimming pool. I was pulling into a parking spot just rolling to a stop with my foot on the brake. The car suddenly accelerated with grate speed and ran on the curb of the sidewalk forward to a small rock wall, I immediately turned the vehicle to the right and pressed down on the brakes, but the vehicle kept moving about 45 feet and came to a stop after crushing another two vehicles in the parking lot. These two vehicles were destroyed and not repairable according to the insurance company. For my car the right front side was crushed and both airbags on the drive side deployed, and my chest and legs were injured by the airbags. The biggest injury was my mental injury which made me unable to return to normal life.”
Owner complaint to NHTSAFiled Jul 18, 2023Electrical system, Unknown or other, Fuel/propulsion systemCrash reportedODI 11533038
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.