Research · complaint index

Lincoln MKZ Hybrid years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 10 model years of the Lincoln MKZ Hybrid by owner complaints to NHTSA, adjusted for how long each year has been on the road. No single year stands far above the rest.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
201111
201214
20138
20149
20156
20165
201712
20180
20191
20200
YearComplaintsPer year on roadIndexRecallsCrashesSignal
2020100.000Fewest complaints
20191110.202Fewest complaints
2018200.000Fewest complaints
2017115121.404Typical
20165650.608Typical
20157760.806Typical
201411591.1012Typical
201311681.004Typical
2012204141.6011Typical
2011183111.4012Typical
  • 20201 complaints · 0 recallsFewest complaints
  • 201911 complaints · 0 recallsFewest complaints
  • 20182 complaints · 0 recallsFewest complaints
  • 2017115 complaints · 0 recallsTypical
  • 201656 complaints · 0 recallsTypical
  • 201577 complaints · 0 recallsTypical
  • 2014115 complaints · 0 recallsTypical
  • 2013116 complaints · 0 recallsTypical
  • 2012204 complaints · 0 recallsTypical
  • 2011183 complaints · 0 recallsTypical
Data from NHTSA Complaints & Recalls APIs · synced Nov 12, 2026

Fewest complaints for their age: 2020, 2018, 2019.

02 —FAQ

About this comparison

What Lincoln MKZ Hybrid years have the most complaints?

No Lincoln MKZ Hybrid model year drew more than twice the typical complaint rate among the 10 model years compared. The highest was 2012.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.