Problems · NHTSA complaints

2012 Lincoln MKZ problems

Owners filed 146 complaints about the 2012 Lincoln MKZ with NHTSA between Aug 2012 and Nov 2025. The most-cited component is air bags (68).

Complaints
146
Filed with NHTSA
Crashes
10
Reported by owners
Fires
2
Reported by owners
Injuries
9
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Air bags68
  2. Steering20
  3. Service brakes17
  4. Structure10
  5. Electrical system9
  6. Engine5
  7. Power train4
  8. Service brakes, hydraulic3
  9. Exterior lighting3
  10. Vehicle speed control3
  11. Forward collision avoidance2
  12. Seat belts2
  13. Electronic stability control (esc)2
  14. Wheels2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20121
20132
20141
20155
20168
201742
201828
201915
202013
202115
20224
20235
20245
20252

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Air bags

68 reports4 crashes5 related recalls
“I was notified April 2021, that my vehicle had an airbag safety recall repair. To date, I have not been notified to bring my vehicle in for the repair to be performed. The parts were to be in the third quarter of 2021, I have been patient. But, this recall addresses the driver side airbag. I am concerned that if it explodes, I could be seriously hurt. Please advise me. What is my next step.”
Owner complaint to NHTSAFiled Aug 6, 2022Air bagsODI 11477937

Steering

20 reports5 crashes1 related recall
“The contact owns a 2012 Lincoln MKZ. The contact stated that while driving at an undisclosed speed, the steering wheel became difficult to steer in either direction. No warning light was illuminated. The message "Power Steering Assist Fault" was displayed. The contact stated that the failure had progressed over time. The vehicle was taken to a local dealer, where it remained for further investigation; however, the contact was informed that the VIN was not included in NHTSA Campaign: 15V340000 (Steering). The manufacturer was made aware of the failure. The failure mileage was approximately 135,000.”
Owner complaint to NHTSAFiled Nov 6, 2025SteeringODI 11697881

Service brakes

17 reports2 crashes
“My brakes stopped working with no warning while driving. All of the brake related lights came on and the pedal went to the floor and I was unable to stop the car. This is a safety issue for the driver and everyone else because there seems to be no warning that the brakes will stop working. I brought the vehicle into a repair shop and they could not find anything wrong with the brakes, however there are multiple reports on this website of the very same issue that I dealt with. When attempting to report this to the ford/lincoln manufacturing, they stated that their system was down and they had no way of taking a report. This is very dangerous and needs to be addressed.”
Owner complaint to NHTSAFiled Jan 17, 2024Service brakes, Forward collision avoidanceODI 11566117

Structure

10 reports1 fire
“Front drivers side door, unable to open door from inside the vehicle. Very hard or impossible for older drivers to cross over the console to exit in the case of a fire or crash.”
Owner complaint to NHTSAFiled Aug 18, 2021StructureODI 11429532

Electrical system

9 reports1 fire
“I became the owner of a 2012 Lincoln MKZ Hybrid in 2016. At first there was no issues. Roughly a couple of months later, there was a power steering issue- so the car was driven to Ford with great difficulty where they reset the sensor or something and the power steering was working again. Now a couple of years later, the problem occurred again. The power steering chime came on, the car read “service advancetrac” in yellow and “power steering assist fault” in read, accompanied by the wheel stiffening. I pulled over turned the car off and back on, and the problem went away. It occurred several more times and turning the car off and back on remedied the problem. It would only occur every couple of months, but more recently it started happening every couple of weeks and now- the last ten days it has happened every time I drive. Each of those times, with the exception of the most recent occurrence, turning the car off and letting it sit for a couple of minutes, followed by turning it back on, solved the problem. The most recent time, I was traveling on the highway going 60 mph when the messages appeared and my wheel stiffened. It terrified me as I was moving fast on…”
Owner complaint to NHTSAFiled May 3, 2024Steering, Electrical system, Unknown or otherODI 11586690

Engine

5 reports1 fire
“WHILE DRIVING AROUND 40 MPH A DING AND THEN RED TRIANGLE APPEARED WITH MESSAGE TO SAFELY STOP, FELT AS IF ENGINE COMPLETELY SHUT DOWN WITH NO OTHER WARNING. I HAVE ALREADY HAD ONE AIR BAG REPLACED AND NOW HAVE BEEN INFORMED THE DRIVER SIDE NEEDS TO ALSO BE REPLACED SO THIS IS NOT A GOOD TIME FOR CAR ENGINE TO SHUT OFF IN MIDDLE OF DRIVING. THANKFULLY NOT ON INTERSTATE. THIS IS NOT THE FIRST TIME SOMETHING SIMILAR HAPPENED WITH BRAKES AND POWER STEERING LOCKING A FEW MONTHS PRIOR TO THIS. I CAN'T GET APPOINTMENT AT DEALER UNTIL MID MAY BUT WAS TOLD THERE WERE NO PROBLEMS LIKE THIS REPORTED. I DO SEE ON A COMPLAINT WEBSITE WHERE IT HAS BEEN REPORTED BY QUITE A FEW PEOPLE SO IT WOULD SEEM TO BE A PROBLEM. I WOULD SAY IF YOU WERE ON INTERSTATE THIS COULD BE CAUSE OF A DEADLY CRASH AND THEN TO HAVE THE AIRBAG RECALL ON TOP OF THIS. I AM AT LEAST HOPING THEY WILL HAVE AN ANSWER TO FIX AS I'M SCHEDULED FOR A ROAD TRIP IN JULY, BUT I WOULD NEVER DRIVE THIS CAR AND FEEL SECURE WITH THIS ISSUE NOT BEING RESOLVED. THIS FOR SURE SHOULD COMPLY FOR A RECALL.”
Owner complaint to NHTSAFiled Apr 29, 2021Unknown or other, EngineODI 11414517
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.