Problems · by component

2014 Mazda CX-5 visibility problems

28 owner complaints to NHTSA about the 2014 Mazda CX-5 cite visibility, 7% of all 377 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
28
7% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the visibility

Verbatim from NHTSA complaints, newest first
“THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE WINDSHIELD WAS FRACTURED ON THE PASSENGER’S SIDE. THE FRACTURE STARTED AT THE BASE OF THE WINDSHIELD AND EXPANDED TO 3 INCHES PAST THE CENTER OF THE WINDSHIELD. THE FRACTURE STOPPED 10 INCHES ABOVE THE WINDSHIELD. THE DRIVER’S SIDE WAS ALSO FRACTURED 6 INCHES TO THE LEFT, AND 18 INCHES TO THE RIGHT, AND APPROXIMATELY 10 AND A HALF INCHES FROM THE BASE. THE CONTACT STATED THAT THE WINDSHIELD WAS NOT HIT BY AN OBJECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.”
Owner complaint to NHTSAFiled May 14, 2021Visibility, Visibility/wiperODI 11416593
“OUR SUNROOF EXPLODED WHILE WE WERE DRIVING 55MPH ON A WINDY ROAD. SOUNDED LIKE A RIFLE SHOT. NO CLIFFS ABOVE US. NO DRAMATIC TEMP OR PRESSURE CHANGED. SEEMED LIKE A SPONTANEOUS EVENT.”
Owner complaint to NHTSAFiled May 28, 2018VisibilityODI 11098284
“THE DRIVER SIDE REARVIEW MIRROR VIBRATES VIOLENTLY AND BLURS VISIBILITY AT SPEEDS HIGHER THAN 50 MPH. A TSB HAS BEEN ISSUED FOR THIS ISSUE, BUT MAZDA REFUSES TO REPAIR IT FOR CERTIFIED PREOWNED VEHICLES EVEN THOUGH THIS IS A MANUFACTURING DEFECT AND IS VERY DISTRACTING DURING DRIVING ON THE HIGHWAY. I HAVE TO LOOK AT THE MIRROR FOR A LONGER TIME TO MAKE SURE THE ROAD IS CLEAR, WHICH IS A HIGHER RISK TO MY SAFETY.”
Owner complaint to NHTSAFiled Apr 29, 2018Visibility, Visibility/wiperODI 11090891
“TL* THE CONTACT OWNS A 2014 MAZDA CX-5. WHILE ENTERING THE VEHICLE, THE CONTACT OBSERVED THAT THE WINDSHIELD WAS CRACKED. THE DEALER DIAGNOSED STRESS FRACTURE DUE TO WHAT THE MANUFACTURER BUILT INTO THE WINDSHIELD THAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 12,000.”
Owner complaint to NHTSAFiled Nov 2, 2015VisibilityODI 10787699
“STONE HIT WINDSHIELD NEAR WIPERS AND DEVELOPED 3 FT CRACK WITHIN 12 HOURSAFTER OWNING THE CAR ONLY 2 MONTHS. REPLACED IT, THEN 9 MONTHS LATER I GET ANOTHER STONE CHIP ON PASSENGER SIDE ABOUT 6 INCHES FROM EDGE. IT DIDN'T CRACK UNTIL SAFELITE TRIED TO REPAIR. IT SPREAD, BUT CRACK STAYED UNDER THE SIZE OF A DOLLAR BILL. 6 MONTHS LATER IT SPREAD AFTER THE CAR SAT OUT IN THE SUN ON A HOT DAY. SO REPLACED THE WINDSHIELD AGAIN. A FEW WEEKS LATER REALIZE THE NEW WINDSHIELD IS DEFECTIVE - BUBBLES ON THE BOTTOM. SAFELITE REPLACES IT UNDER WARRANTY. ONE MONTH LATER I GET A NEW STONE CHIP DEAD CENTER. I'M GETTING IT REPAIRED. LET'S SEE IF THIS ONE SPREADS. SAFELITE CLAIMS CHIPS NEAR WINDSHIELD EDGE TEND TO SPREAD EASILY. I'VE NEVER REPLACED A WINDSHIELD IN ANY OF MY PREVIOUS 3 CARS ('71 VW SUPER BEETLE, '87 ACURA INTEGRA, '98 SUBARU FORESTER), EXCEPT THE LAST ONE AFTER OWNING IT FOR 14 YRS. IT SEEMS TO ME THERE IS SOMETHING WRONG WITH THE DESIGN OR MAKE OF THESE WINDSHIELDS. *TR”
Owner complaint to NHTSAFiled Sep 10, 2014Visibility, Visibility/wiperODI 10632260
“18" WINDSHIELD CRACK DEVELOPED OVERNIGHT FOR NO APPARENT REASON. STARTED FROM TOP CENTER GASKET AND WRAPPED AROUND REAR VIEW MIRROR ATTACHMENT. INTERNET SEARCH REVEALS THAT THIS IS A COMMON EXPERIENCE FOR MAZDA CX-5 OWNERS. *TR”
Owner complaint to NHTSAFiled Aug 20, 2014VisibilityODI 10626750

Showing 6 of 28 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Visibility: windshield

Free remedy

Pilkington North America, Inc. (Pilkington) is recalling certain replacement windshields, model FW04026 GTY, manufactured November 23, 2015, to December 16, 2015 for use in Mazda CX-5 vehicles that are equipped with the Smart City Brake Support system. The affected windshields have a bracket mounted on the inside to hold a laser sensor or LIDAR device for the Smart City Brake Support system. These brackets were improperly affixed with only tape instead of tape and urethane and therefore may loosen.

VisibilityReported Jan 19, 2016NHTSA 16E002000
Data from NHTSA Recalls API · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.