Problems · NHTSA complaints

2014 Mazda CX-5 problems

Owners filed 377 complaints about the 2014 Mazda CX-5 with NHTSA between Jun 2013 and Dec 2025. The most-cited component is electrical system (132).

Complaints
377
Filed with NHTSA
Crashes
7
Reported by owners
Fires
0
Reported by owners
Injuries
6
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system132
  2. Visibility/wiper61
  3. Power train50
  4. Engine39
  5. Structure32
  6. Visibility28
  7. Service brakes22
  8. Electronic stability control (esc)12
  9. Vehicle speed control9
  10. Air bags8
  11. Exterior lighting8
  12. Steering7
  13. Fuel/propulsion system6
  14. Suspension5

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20138
201463
201533
201628
201739
201862
201966
202013
202130
202212
202313
20246
20254

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

132 reports1 crash
“The car's electrical system doesn't fully turn off after being put in park and turning the ignition off. The electrical system stays on, despite the engine and ignition turned off. It's a BIG problem that I've seen a lot of other people report. And yet Mazda refuses to address the issue.”
Owner complaint to NHTSAFiled Dec 10, 2025Electrical systemODI 11704343

Visibility/wiper

61 reports
“There is a pressure crack that goes almost all the way across my front windshield, there are no chips or dings in the glass. Second you can smell gas fumes near the back of the car but no gas is leaking”
Owner complaint to NHTSAFiled Apr 15, 2024Fuel/propulsion system, Visibility/wiperODI 11583118

Power train

50 reports
“I was waiting at a traffic signal to make a left turn, with my foot on the brake. The car accelerated aggressively, with no warning, like the pedal was pushed to the floor. I stood on the brake and shoved the shifter into park - coming to a stop in the middle of the intersection, Fortunately my wheels were pointed straight and the car did not race into oncoming traffic. My [XXX] father was in the car with me. Thankfully, my grandchildren were NOT in the car. You could smell the gas and brakes. It was NOT driver foot placement, nor was it floor mats. Vehicle has ~ 75K miles, and I am terrified of this happening again. I had driven this car regularly in rush hour stop & go traffic for years with no event like this ever before. Apparently sudden unintended vehicle acceleration is a recognized problem.”
Owner complaint to NHTSAFiled Jun 13, 2024Power train, Service brakes, EngineODI 11594255

Engine

39 reports
“The contact owns a 2014 Mazda CX-5. The contact stated that while attempting to turn off the vehicle, the vehicle failed to shutoff. The screen and vehicle remained powered on. The battery was drained, and the contact replaced the battery. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 77,000.”
Owner complaint to NHTSAFiled Mar 19, 2024Electrical system, EngineODI 11578236

Structure

32 reports1 crash1 related recall
“THE SUNROOF GLASS SHATTERED SUDDENLY WHILE I WAS DRIVING ON THE HIGHWAY. I WAS GOING 70-75 MPH AT THE TIME. THERE WERE NO OTHER CARS AROUND AND THE WEATHER WAS PERFECT SO I DO NOT THINK ANYTHING HIT THE SUNROOF. I HAD BOTH THE SUNROOF AND INTERIOR COVER CLOSED COMPLETELY AT THE TIME. THE SOUND WHEN IT SHATTERED WAS VERY LOUD AND THANKFULLY I WAS NOT IN TRAFFIC. SINCE THE COVER WAS CLOSED, IT PREVENTED THE BROKEN GLASS FROM RAINING DOWN ON MY CHILDREN.”
Owner complaint to NHTSAFiled Jun 24, 2019StructureODI 11222209

Visibility

28 reports1 related recall
“THE CONTACT OWNS A 2014 MAZDA CX-5. THE CONTACT STATED THAT THE WINDSHIELD WAS FRACTURED ON THE PASSENGER’S SIDE. THE FRACTURE STARTED AT THE BASE OF THE WINDSHIELD AND EXPANDED TO 3 INCHES PAST THE CENTER OF THE WINDSHIELD. THE FRACTURE STOPPED 10 INCHES ABOVE THE WINDSHIELD. THE DRIVER’S SIDE WAS ALSO FRACTURED 6 INCHES TO THE LEFT, AND 18 INCHES TO THE RIGHT, AND APPROXIMATELY 10 AND A HALF INCHES FROM THE BASE. THE CONTACT STATED THAT THE WINDSHIELD WAS NOT HIT BY AN OBJECT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 70,000.”
Owner complaint to NHTSAFiled May 14, 2021Visibility, Visibility/wiperODI 11416593
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.