Problems · NHTSA complaints

2012 Mazda CX-7 problems

Owners filed 39 complaints about the 2012 Mazda CX-7 with NHTSA between Apr 2012 and Oct 2023. The most-cited component is suspension (14).

Complaints
39
Filed with NHTSA
Crashes
4
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension14
  2. Air bags12
  3. Exterior lighting7
  4. Electrical system5
  5. Vehicle speed control3
  6. Steering3
  7. Structure2
  8. Wheels2
  9. Fuel/propulsion system2
  10. Visibility/wiper2
  11. Service brakes1
  12. Engine1
  13. Seats1
  14. Power train1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20121
20131
20140
20150
20163
201719
20186
20192
20203
20212
20220
20232

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

14 reports1 related recall
“TL* THE CONTACT OWNS A 2012 MAZDA CX-7. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE MADE A LOUD CLUNKING NOISE. THE CONTACT STATED THAT THE VEHICLE WAS PREVIOUSLY SERVICED AT (MOFFITT MAZDA IN BOSSIER CITY, LOUISIANA) PER NHTSA CAMPAIGN NUMBER: 16V593000 (SUSPENSION) AND THE FAILURE RECURRED DIRECTLY AFTER THE REPAIR. THE DEALER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE HAD ALREADY BEEN REPAIRED; THEREFORE, THE CONTACT WOULD HAVE TO PAY A DIAGNOSTIC FEE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 88,000.”
Owner complaint to NHTSAFiled May 21, 2018SuspensionODI 11097104

Air bags

12 reports1 crash3 related recalls
“THERE ARE 2 RECALLS ISSUED ON MY VEHICLE. ONE IS THE AIRBAGS AND THE OTHER IS THE LOWER ARM CONTROL. I HAVE CONTACTED MAZDA 4 TIMES AND THEY TELL ME THEY DO NOT HAVE PARTS AND DON'T HAVE A TIME FRAME THAT I CAN COME IN AND GET THESE ISSUES RESOLVED. BOTH OF THESE RECALLS ARE A SAFETY CONCERN FOR MYSELF AND MY CHILDREN.”
Owner complaint to NHTSAFiled Oct 3, 2017Steering, Air bagsODI 11031627

Exterior lighting

7 reports
“NO ACCIDENTS HAS HAPPENED, BUT THE LOW BEAM HEADLIGHTS KEEP BLOWING OUT. I HAVE TO HAVE THEM REPLACED EVERY 3-6 MONTHS. OBVIOUSLY THERE IS A PROBLEM. UPON DOING SEARCH ON INTERNET, I NOTICE SEVERAL COMPLAINTS ON THIS PROBLEM. LIGHTS ARE NOT CHEAP AND VERY FRUSTRATING WHEN YOU ARE DRIVING AT NIGHT AND THIS HAPPENS.”
Owner complaint to NHTSAFiled Nov 1, 2020Exterior lightingODI 11372547

Electrical system

5 reports
“THE VEHICLE WOULD NOT START, WOULD STALL OUT AND TURN OFF WHILE DRIVING. THE DRIVER'S SIDE WINDOW WILL NOT MOVE UP OR DOWN. THE CAR WOULD START WITH JUMPER CABLES, IDLE FOR A FEW MINUTES, THEN GO COMPLETELY DEAD, NO LIGHTS, NO BUZZ, NO NOTHING AS SOON AS IT WAS PUT INTO REVERSE. THE CAR HAS A NEW BATTERY, NEW COILS, NEW SPARK PLUGS AND CONTINUES TO MISFIRE. MAZDA HAS BEEN UNRESPONSIVE TO MESSAGES DUE TO OPEN RECALLS.”
Owner complaint to NHTSAFiled Mar 31, 2021Electrical system, Engine, Fuel/propulsion systemODI 11405874

Vehicle speed control

3 reports1 crash
“MY CAR WAS PARKED AND TURNED OFF. I ENTERED THE CAR, PUT MY FOOT ON THE BRAKE TO START THE CAR AND THEN PUT THE CAR IN DRIVE. IMMEDIATELY IT SURGED FORWARD ABOUT 50 FEET HITTING A CEMENT BASE TO A POLE. MY FOOT WAS STILL ON THE BRAKE. THE AIR BAG DEPLOYED AND THE SEATBELT WORKED KEEPING ME FROM ANY INJURY. THE INSURANCE COMPANY DETERMINED IT WAS TOTALED. THIS HAPPENED IN A PARKING LOT. THERE WAS NO POLICE REPORT AS IT WAS DEAMED PRIVATE PROPERTY AS IT WAS A GOODWILL STORE.”
Owner complaint to NHTSAFiled Apr 12, 2018Vehicle speed controlCrash reportedODI 11084695

Steering

3 reports1 crash
“TAKATA RECALL - HOW LONG DOES MAZDA HAVE TO REPAIR THIS AS THEY KEEP SAYING THAT PARTS ARE NOT AVAILABLE? I LIVE IN FLORIDA WHERE HUMIDITY IS VERY HIGH. NOT BEING ABLE TO USE THE PASSENGER SEAT IS NOT IDEAL. WHAT RECALL DO I HAVE AND WHAT CAN I DO IF ITS NOT SAFE TO DRIVE THIS CAR? THERE IS ALSO ANOTHER RECALL FOR THE STEERING ON MY VEHICLE AND PARTS ARE NOT AVAILABLE PER THE MAZDA WEBSITE. WHAT RECALL DO I HAVE ON THIS? DOESN'T SOUND LIKE CAR IS VERY SAFE WITH BOTH OF THESE RECALLS.”
Owner complaint to NHTSAFiled Aug 15, 2017Steering, Air bagsODI 11015440
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.