Problems · by component

2011 Mercury Milan Hybrid power train problems

29 owner complaints to NHTSA about the 2011 Mercury Milan Hybrid cite power train, 16% of all 184 complaints for this model year.

Complaints
29
16% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the power train

Verbatim from NHTSA complaints, newest first
“POWER STEERING CONTINUALLY GOES OUT. HAVE ALREADY HAD WORK DONE FOR IT AND STILL GOES OUT. HAVE SEEN RECALL FOR POWER STEERING BUT WAS TOLD BY FORD THAT DOES NOT APPLY TO MY VEHICLE. NOT SURE WHY SINCE VEHICLE IS 2011 MERCURY MILAN AND RECALL 15V340000 ALSO LISTS THIS VEHICLE, BUT VIN DOES NOT SHOW IN RECALL SYSTEM?? NEED TO BE FIXED.. DANGEROUS AND HAZARDOUS TO DRIVE AN INFANT WHEN STEERING INTERMITTENTLY GOES OUT”
Owner complaint to NHTSAFiled Nov 10, 2019Steering, Power train, Electronic stability control (esc)ODI 11279252
“OUR CAR SUFFERED LOSS OF POWER AND ERRATIC THROTTLE (SURGES OF FORWARD MOVEMENT EVEN WHEN FOOT NOT ON THE THROTTLE) SEVERAL TIMES IN JANUARY 2017. CAR UNSAFE TO DRIVE, WOULD LEAVE STRANDED IN THE MIDDLE OF HIGH-SPEED TRAFFIC ON HIGHWAY. DIAGNOSED WITH A BAD ELECTRONIC THROTTLE BODY BY RUSSEL AND SMITH FORD DEALER IN HOUSTON, REPLACED 1/19/17 UNDER "FORD CUSTOMER SATISFACTION PROGRAM 13N03." ON 8/28/17 SAME SYMPTOMS OCCURRED, INTERMITTENT POWER ACCELERATION AND LOSS OF ACCELERATION WHILE AT SPEED. TAKEN TO BRANDON FORD (FLORIDA) THAT DAY, AGAIN DIAGNOSED WITH A BAD ELECTRONIC THROTTLE BODY, WHICH WAS REPLACED. PICKED CAR UP 8/31, AND WITHIN 1 HOUR WE LOST POWER WHILE AT SPEED. WHILE AT A RED LIGHT, CAR SURGES FORWARD EVEN WITH BRAKE PEDAL APPLIED AND NO FOOT ON THE GAS. HAVE AGAIN BEEN TOLD IT MUST BE A BAD THROTTLE BODY.”
Owner complaint to NHTSAFiled Aug 31, 2017Power train, EngineODI 11020741
“AS I STARTED THE CAR THE DROVE A SHORT DISTANCE THEN IT STARTED TO BUCK THEN THE WRENCH SIGN CAME ON THE DASHBOARD. I CHECKED THE MANUAL AND IT SAID THROTTLE/TRANSMISSION. I SWITCHED OFF THE CAR AND STARTED AGAIN THEN A FEW SECONDS IT HAPPENED AGAIN. AFTER SHUTTING DOWN FOR FIVE TIMES I MANAGED TO GET HOME SAFELY. NO INDICATION WHATSOEVER PRIOR TO THIS HAPPENING. *TR”
Owner complaint to NHTSAFiled Oct 25, 2014Power train, EngineODI 10649985
“VEHICLE LOST MOST ENGINE POWER. COULD ONLY BE DRIVEN AT LOW SPEED. TURNED IGNITION OFF AND THEN RE-STARTED. VEHICLE THEN SEEMED OK UNTIL IT DID IT AGAIN......AND AGAIN AND AGAIN. TOOK VEHICLE TO DEALERSHIP WHERE THEY REPLACED SOME VALVE AND GAVE THE CAR BACK TO US. CAR DID NOT MAKE IT 2 MILES BEFORE IT EXHIBITED THE INITIAL PROBLEM. IN OTHER WORDS "THEY FIXED NOTHING FOR THE PRICE OF AROUND $500.00." THE VEHICLE IS NOW GOING BACK TO THE DE.... STEALERSHIP. *TR”
Owner complaint to NHTSAFiled Aug 4, 2014Power train, Engine, Fuel/propulsion systemODI 10618605
“VEHICLE TRAVELING AT 55MPH AND WRENCH LIGHT CAME ON. VEHICLE ENGINE DID NOT STALL BUT DROPPED RPMS AND WOULD NOT RESPOND TO PRESSING THE ACCELERATOR. VEHICLE SLOWED TO A CRAWL ONTO THE SHOULDER OF THE HIGHWAY. AFTER PUTTING CAR IN PARK AND SHUTTING OFF ENGINE AND THEN STARTING UP AGAIN THE WRENCH LIGHT WENT OFF AND THE CAR RAN FINE. THIS HAS HAPPENED SEVERAL TIMES IN THE PAST FEW DAYS EVEN ON THE INTERSTATE WITH HEAVY TRAFFIC BEHIND ME...I HAVE ALMOST BEEN REARENDED SEVERAL TIMES WHILE I WAS TRYING TO GET OFF THE ROAD OUT OF TRAFFIC!!! *TR”
Owner complaint to NHTSAFiled Jul 2, 2014Power train, EngineODI 10607874
“MY CAR HAS SHUT OFF ON ME SEVERAL TIMES. THE CAR WILL SHAKE AND THEN TURN OFF. I CAN NOT START MY CAR AT WILL DUE TO THE DEFECTS. I HAVE TAKEN MY CAR TO GET IT LOOKED AT AND NO ONE CAN SAY WHAT IS WRONG BECAUSE IT HAS TO ACTIVELY SHUT OFF AND THE WRENCH LIGHT NEEDS TO BE VISIBLE WHEN THE RUN THE TEST. SO I TOOK IT TO A DEALER WHERE I WAS TOLD THE THROTTLE BODY NEEDS TO BE REPLACED AND IT SOUNDS LIKE A POWER TRAIN ISSUE. I WOULDN'T HAVE BOUGHT THIS CAR IF I KNEW IT HAD THESE PROBLEMS. *TR”
Owner complaint to NHTSAFiled Jun 22, 2014Power trainODI 10605072

Showing 6 of 29 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2011 Milan Hybrid problem areas