Research · Midsize Cars
2011 Mercury Milan HybridRecalls, problems, MPG & safety
NHTSA lists 0 safety recalls and 184 owner complaints for the 2011 Mercury Milan Hybrid. Most complaints involve steering (71) and exterior lighting (29). The EPA rates it 38 mpg combined, and NHTSA gives it 4 stars overall.
Combined MPG
38mpg
EPA · 1 version
NHTSA overall
4of 5 stars
NCAP crash tests
Safety recalls
0campaigns
NHTSA
Owner complaints
184
Top: steering
Fuel cost / yr
$1,650est.
EPA estimate, best version
Safety recalls
NHTSA campaigns for this model year
0 recalls found in NHTSA data for the 2011 Mercury Milan Hybrid as of Nov 9, 2026.
Data from NHTSA Recalls API · synced Nov 9, 2026NHTSA vehicle page
Owner complaints by component
184 complaints filed with NHTSA · Jun 2012 – Jul 2025
- Steering71
- Exterior lighting29
- Power train29
- Engine22
- Vehicle speed control22
- Air bags17
- Electrical system16
- Fuel/propulsion system14
- Service brakes10
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 9, 2026 · Full problem breakdownNHTSA vehicle page
What owners report most
Verbatim excerpts from NHTSA complaints, by component
Steering
71 reports
“My car was recalled for the steering control module issue in 2016, Recall 15S18 and 15N01. Brought it into my Ford dealer in 2016 and Ford declined to fix the steering control module repair. In 2016, car was well within the 10 year window and mileage restriction. Now, my car still is under 150K miles, is at 124,000. The power steering stopped working last week. The error message on dashboard states, power steering control error. Brought it into shop and mechanic diagnosed it as error with power steering control module and loss of power steering assist. Mechanic advised me to return to Ford as this problem was under recall 15V34. Ford refuses to repair my car as it is past the 10 year warranty window. If Ford would not have denied this repair in 2016, my car power steering control module would not have failed last week. Now my car is unsafe to drive. Ford should have fixed my car and now it is undrivable. They know that 2011 Mercury Milans have this issue and have abdicated responsibility for the safety of my car.”
Exterior lighting
29 reports
“Passenger side brake light assembly failed June 2025. I found it our at an oil change inspection. Ford discontinued manufacturing this LED brake light assembly, so it is difficult to replace this safety critical part. The part number is 9N7Z 13404 A.”
Power train
29 reports
“POWER STEERING CONTINUALLY GOES OUT. HAVE ALREADY HAD WORK DONE FOR IT AND STILL GOES OUT. HAVE SEEN RECALL FOR POWER STEERING BUT WAS TOLD BY FORD THAT DOES NOT APPLY TO MY VEHICLE. NOT SURE WHY SINCE VEHICLE IS 2011 MERCURY MILAN AND RECALL 15V340000 ALSO LISTS THIS VEHICLE, BUT VIN DOES NOT SHOW IN RECALL SYSTEM?? NEED TO BE FIXED.. DANGEROUS AND HAZARDOUS TO DRIVE AN INFANT WHEN STEERING INTERMITTENTLY GOES OUT”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026
Engines, transmissions & drive
1 version rated by the EPA
- EPA class
- Midsize Cars
- Engines
- 2.5L 4-cyl hybrid
- Transmissions
- Automatic (variable gear ratios)
- Drive
- Front-Wheel Drive
- Fuel
- Regular Gasoline
Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.
Data from EPA fueleconomy.gov · synced Nov 9, 2026EPA listing
EPA fuel economy by version
City / highway / combined, annual fuel cost and CO₂
EPA
| Version | City | Hwy | Comb. | Fuel / yr | CO₂ g/mi |
|---|---|---|---|---|---|
| Milan Hybrid FWD Auto (variable gear ratios), 4 cyl, 2.5 L · Front-Wheel Drive | 41 | 35 | 38 | $1,650 | 234 |
- 38mpg comb.
Data from EPA fueleconomy.gov · synced Nov 9, 2026 · Fuel cost is EPA’s annual estimate (15,000 mi, 55% city)
NHTSA 5-Star Safety Ratings
1 tested variant
Overall rating
4/ 5
4 of 5Mercury Milan HEV 4 DR FWD
- Frontal crash
- 3 of 5
- Side crash
- 4 of 5
- Side pole
- 4 of 5
- Rollover
- 4 of 5
- Rollover risk
- 10.5%
Data from NHTSA NCAP Safety Ratings API · synced Nov 9, 2026Vehicle 188
Maintenance basics
General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
| Item | Miles | Time | Note |
|---|---|---|---|
| Engine oil & filter | 5,000–10,000 mi | 6–12 months | Follow the oil-life monitor if fitted |
| Tire rotation | 5,000–7,500 mi | Every oil change | Check pressure monthly |
| Engine air filter | 15,000–30,000 mi | 1–2 years | Sooner in dusty areas |
| Cabin air filter | 15,000–25,000 mi | 1–2 years | |
| Brake fluid | — | 2–3 years | Absorbs moisture over time |
| Coolant | 60,000–100,000 mi | 5–10 years | Long-life coolants last longer |
| Spark plugs | 60,000–100,000 mi | — | Iridium/platinum plugs at the long end |
| 12V battery | — | 3–5 years | Heat shortens battery life |
- Engine oil & filter5,000–10,000 mi
6–12 months - Tire rotation5,000–7,500 mi
Every oil change - Engine air filter15,000–30,000 mi
1–2 years - Cabin air filter15,000–25,000 mi
1–2 years - Brake fluid—
2–3 years - Coolant60,000–100,000 mi
5–10 years - Spark plugs60,000–100,000 mi
— - 12V battery—
3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
2011 Milan Hybrid questions
How many recalls does the 2011 Mercury Milan Hybrid have?
0 recalls found in NHTSA data as of Nov 9, 2026.
What are the most common 2011 Mercury Milan Hybrid problems?
Owners filed 184 complaints with NHTSA. The most-cited components are steering (71), exterior lighting (29), power train (29). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.
What MPG does the 2011 Mercury Milan Hybrid get?
The EPA rates the 2011 Mercury Milan Hybrid at 38 mpg combined, depending on engine and drivetrain (1 version rated).
How safe is the 2011 Mercury Milan Hybrid?
NHTSA's New Car Assessment Program gives the 2011 Mercury Milan Hybrid 4 out of 5 stars overall.
Data from NHTSA & EPA · synced Nov 9, 2026