Research · complaint index

Mercury Mountaineer years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 14 model years of the Mercury Mountaineer by owner complaints to NHTSA, adjusted for how long each year has been on the road. 2002 stands out with at least twice the typical complaint rate.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
199711
19988
19996
20005
20011
200216
20036
20049
20054
20066
20074
20085
20090
20101
YearComplaintsPer year on roadIndexRecallsCrashesSignal
20101310.110Fewest complaints
2009600.100Fewest complaints
20089650.923Typical
20078140.713Typical
200611761.026Typical
20058240.716Typical
200421091.6111Typical
200315261.116Typical
2002389162.8417Most complaints
20012210.242Fewest complaints
200012550.8816Typical
199916061.0916Typical
199824181.5622Typical
1997331112.0741Typical
  • 201013 complaints · 1 recallFewest complaints
  • 20096 complaints · 0 recallsFewest complaints
  • 200896 complaints · 2 recallsTypical
  • 200781 complaints · 1 recallTypical
  • 2006117 complaints · 2 recallsTypical
  • 200582 complaints · 1 recallTypical
  • 2004210 complaints · 1 recallTypical
  • 2003152 complaints · 1 recallTypical
  • 2002389 complaints · 4 recallsMost complaints
  • 200122 complaints · 4 recallsFewest complaints
  • 2000125 complaints · 8 recallsTypical
  • 1999160 complaints · 9 recallsTypical
  • 1998241 complaints · 6 recallsTypical
  • 1997331 complaints · 7 recallsTypical
Data from NHTSA Complaints & Recalls APIs · synced Nov 10, 2026

Fewest complaints for their age: 2009, 2010, 2001.

02 —FAQ

About this comparison

What Mercury Mountaineer years have the most complaints?

Adjusted for years on the road, 2002 drew at least twice the typical rate of NHTSA owner complaints among the 14 model years compared.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.