2012 MINI Cooper S Clubman problems

“My vehicle has an outstanding recall (NHTSA Recall #23V337) from over a year and a half ago. There is still no update on when this will be remedied. The recall states there is potential for a "thermal event", which to me is a fancy way of saying fire. For an incident where my vehicle can catch fire, I expect a bit quicker of a response from BMW/Mini.”

“The contact owns a 2012 Mini Cooper S. The contact stated that while driving, the vehicle failed to accelerate above 40 MPH, with the check engine warning light illuminated. The vehicle was taken to a dealer and the contact was informed that the fuel pump was defective, and the fuel pump was replaced. The contact stated that approximately a year later the failure recurred, and the vehicle was taken back to the dealer and was diagnosed and determined that the fuel pump had failed again and needed to be replaced. The fuel pump was replaced under warranty; however, the failure recently returned a third time. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 87,000.”

“I LOVE MY MINI COOPER S. BUT THERE IS A ISSUE. TODAY I STARTED UP THE CAR AND IT STARTS SMOKING. TWICE THIS HAS HAPPENED IN TWO WEEKS. WHEN I BOUGHT IT 2 YEARS AGO I NOTICED ON THE INSIDE OF MY HOOD OF THE CAR IT'S A BLACK BURNT MARK. THE DEALERSHIP SAID THE PROBLEM HAD BEEN FIXED. LAST WEEK I TOOK IT TO A OIL SHOP AND THEY SAID MY TURBO IS BURNING MY CAR AND WOULD CATCH FIRE SOON. I'M IN THE PROCESS OF GETTING A NEW TURBO BUT THIS IS A BIG PROBLEM CAUSE NOW IT'S SMOKING ONLY WHEN IN IDLE OR STARTED UP.BUT THE HOOD IS SUPER HOT AFTER A SHORT DRIVE. I HOPE YOUR CREW CAN LOOK INTO THIS PART AND SAVE SOMEONE THE TERROR OF A CAR ON FIRE. THANK YOU FOR YOUR TIME.”

“TL* THE CONTACT OWNS A 2012 MINI COOPER S. THE CONTACT STATED THAT THE FRONT AND REAR DRIVER SIDE CARPET WAS WET. ALSO, WHILE DRIVING, THE SOUND OF WATER SWISHING AROUND COULD BE HEARD COMING FROM THE BOTTOM AND THE TOP OF THE VEHICLE. THE CONTACT ALSO MENTIONED THAT THE VEHICLE ALARM WOULD INDEPENDENTLY ACTIVATE. THE VEHICLE WAS TAKEN TO MINI OF MANHATTAN (793 11TH AVE, NEW YORK, NY 10019, (212) 586-6464), BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE MANUFACTURER WAS CONTACTED AND OFFERED NO ASSISTANCE. THE FAILURE MILEAGE WAS 70,000.”

“OUR VEHICLE HAS THE AIRBAG LIGHT ON AND I AM AM VERY CONCERNED WITH THE SAFETY OF OUR FAMILY. AFTER RESEARCHING THIS ISSUE, THERE ARE MANY MINI OWNERS THAT ARE HAVING THE SAME PROBLEM WHICH LEADS ME TO BELIEVE THAT THIS IS DEEPER THAN AN ISOLATED ISSUE ON MY VEHICLE. I ALSO FOUND OUT THAT THIS HAS BEEN AN ISSUES THAT WAS CONVERTED INTO A RECALL FOR SEVERAL YEARS BEFORE. MINI SHOULD CONSIDERED DOING AN INVESTIGATION AND EXTENDING THE RECALL TO OTHER YEAR MODELS INCLUDING MY 2012.”