2003 Mitsubishi Outlander problems

“The contact owns a 2003 Mitsubishi Outlander. The contact stated while driving at approximately 25 MPH, the vehicle came to an immediate stop and did not return to normal operation. The contact noticed that the front control arm had detached. No warning light was illuminated. The contact researched and became aware of NHTSA Campaign Number: 16V458000 (Suspension). The vehicle was not drivable and was towed to the residence. A dealer was not contacted. The vehicle was not repaired. The manufacturer was notified of the failure and confirmed that the VIN was included in the recall but already had been serviced under the recall; however, the failure occurred. The failure mileage was 188,000.”

“TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE HEADLIGHTS INTERMITTENTLY ILLUMINATED. THE CONTACT COASTED THE VEHICLE TO THE SIDE OF THE ROAD, WAITED A WHILE, AND WAS ABLE TO RESUME DRIVING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, BUT WAS NOT DIAGNOSED OR REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER STATED THAT THE VEHICLE WAS NOT INCLUDED IN A RECALL. IN ADDITION, THE CONTACT CRASHED INTO ANOTHER VEHICLE WHILE DRIVING 30 MPH. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUSTAINED HEAD INJURIES THAT REQUIRED MEDICAL ATTENTION. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS CONTACTED. THE APPROXIMATE FAILURE MILEAGE WAS 160,000.”

“RECEIVED A SAFETY RECALL NOTICE IN AUGUST 2016. AS OF THIS DATE THE PART TO REPAIR THE VEHICLE IS NOT AVAILABLE. HAVE CALL MITSUBISHI SEVERAL TIMES AND THEY KEEP SAYING THE PART IS BEING PROCESSED. CONFUSION AS TO WHETHER THE PARTS ARE SENT TO A DEALER FOR REPAIR OR IF THE VEHICLE NEEDS TO BE INSPECTED FIRST AND THEN THE PART IS ORDERED BY THE DEALER. THE DEALER CLAIMS THAT THE VEHICLE NEEDS TO BE INSPECTED FIRST THEN THE PART IS ORDERED IF NECESSARY. MITSUBISHI STATES THAT THEY WILL DETERMINE HOW MANY PARTS TO SEND TO WHAT DEALERS. CONFUSION. NEAREST DEALER TO ME IS 3 TO 4 HOURS ONE WAY TRIP. IF THE VEHICLE NEEDS TO BE INSPECTED FIRST BEFORE THE PART IS ORDERED THEN IF WILL HAVE TO MAKE TWO 6 TO 8 HOUR ROUND TRIPS. HOW THE DEALER KNOWS HOW MANY PARTS TO SEND TO WHAT DEALERS DOES'T MAKE SENSE. THIS PART IS NEEDED TO PREVENT THE VEHICLE'S STEERING FROM FAILING. THE PART IS THE LOWER CONTROL ARM. PLEASE CLEAR THIS UP FOR ME.”

“TL*THE CONTACT OWNS A 2003 MITSUBISHI OUTLANDER. ONE YEAR AFTER PURCHASING THE VEHICLE SHE HAD TO REPLACE THE ENGINE, RADIATOR, GASKETS, AND WATER PUMP. SHE IS CURRENTLY UNABLE TO DRIVE THE VEHICLE. THE MANUFACTURER ADVISED HER THAT THE COOLANT FAN WAS REPLACED TWICE PER THE RECALL WITH THE PREVIOUS OWNER. THEY ALSO STATED THAT SINCE THE WARRANTY EXPIRED SHE COULD NOT RECEIVE A FREE REMEDY. NONE OF THE REPAIRS HAVE REMEDIED THE FAILURE. THE FAILURE MILEAGE WAS 67,500.”

“MY NAME IS [XXX] . CONTACT NUMBER IS [XXX] . I OWN A 2003 MITSUBISHI OUTLANDER. A LITTLE OVER 2 YEARS AGO THE CAR STARTED TO VIBRATE VIOLENTLY BETWEEN 30 AND 50 MILES PER HOUR. I LOOKED UNDER THE CAR AND SAW THAT THE BOOTS ON THE CV JOINTS WERE CRACKED AND HAD LEAKED OUT THE GREASE INSIDE THE BOOTS. I ASSUMED THIS WAS THE PROBLEM. I BOUGHT NEW AXLES AND REPLACED THEM. DURING THE INSTALLATION WHILE REMOVING THE AXLE BRACKET ON THE PASSENGER SIDE I FOUND THAT ONE OF THE 2 BOLTS HOLDING THE BRACKET INPLACE HAD SHEARED OFF FROM THE VIBRATION. IF THE SECOND BOLT HAD BROKEN AS WELL THE AXLE WOULD HAVE BROKEN AWAY FROM THE ENGINE BLOCK AND SURELY CAUSED COMPLETE LOSE OF CONTROL OF THE CAR AND A POTENTIAL LIFE THREATENING ACCIDENT. I REPLACED THE AXLES AND THE BRACKET BOLTS AND THOUGHT THAT WAS THE END OF IT. I TEST DROVE THE CAR AFTER THE REPAIRS AND TO MY DISMAY THE VIOLENT VIBRATION WAS STILL THERE. I TOOK THE CAR TO A PROFESSIONAL SHOP FOR FURTHER DIAGNOSIS AT WHICH TIME THE TECHNICIAN CONFIRMED THE VIBRATION AND WAS STUMPED BY IT'S ORIGIN. HE RAN A SEARCH ON ALLDATA AND COME TO FIND OUT YOU'VE KNOW ABOUT A PROBLEM KNOW AS TORQUE CONVERTER VIBRATION IN THESE…”

“TL* THE CONTACT OWNED A 2003 MITSUBISHI OUTLANDER. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 35 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED WHILE ATTEMPTING TO AVOID COLLIDING WITH A DEER. DURING THE CRASH, THE VEHICLE HAD ROLLED OVER AND THE DRIVER WAS KNOCKED UNCONSCIOUS. THE DRIVER SUSTAINED HEAD AND NECK INJURIES, A FRACTURED LEFT SHOULDER AND AN INJURED TORSO AND WAS TRANSPORTED TO THE HOSPITAL. THE VEHICLE WAS DESTROYED AND TOWED AWAY. A POLICE REPORT WAS TAKEN AT THE SCENE. THE CAUSE OF THE FAILURE WAS NOT DETERMINED. THE MANUFACTURER AND LOCAL DEALER WERE NOT NOTIFIED. THE FAILURE MILEAGE WAS 340,000. *DT *TR *BF CONSUMER STATES THAT AIRBAGS FAILED TO DEPLOY DURING THE COLLISION. CONSUMER SAYS THAT MANUFACTURER WAS AWARE AIRBAG FAILURE SINCE 2004, BUT FAILED TO INFORM CONSUMERS. *DL”