Problems · NHTSA complaints

2002 Oldsmobile Silhouette problems

Owners filed 59 complaints about the 2002 Oldsmobile Silhouette with NHTSA between Jan 2002 and Jun 2017. The most-cited component is suspension (9).

Complaints
59
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
8
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension9
  2. Engine and engine cooling9
  3. Power train8
  4. Structure8
  5. Latches/locks/linkages7
  6. Seats7
  7. Exterior lighting6
  8. Equipment6
  9. Tires5
  10. Electrical system4
  11. Service brakes, hydraulic4
  12. Visibility4
  13. Air bags3
  14. Fuel system, gasoline3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 30, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20028
20038
200412
200513
20063
20073
20081
20090
20103
20112
20120
20130
20142
20151
20161
20172

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

9 reports
“SLOWLY BUT SURELY, SOME OF MY ELECTRICAL SYSTEMS HAVE BEEN FAILING. IT FIRST STARTED WITH LIGHTS BURNING OUT REPEATEDLY, THEN WENT TO TURN SIGNALS NOT WORKING PROPERLY, THEN WENT TO POWER WINDOWS FUNCTIONING IMPROPERLY, THEN THE TEMPERATURE/MPG/OIL DISPLAY STOPPED FUNCTIONING, THEN I HAD TO REPLACE THE ALTERNATOR AND THE PROBLEMS GOT EVEN WORSE. I HAVE ALSO HAD ISSUES WITH THE VEHICLE DRIFTING UP TO 3 FEET BACKWARDS IF ON A SLIGHT INCLINE AND IN DRIVE. PLEASE CHECK INTO THESE ISSUES AND RESOLVE. I AM SCARED FOR MY FAMILY'S SAFETY DUE TO THE INCREASING ELECTRICAL ISSUES. I AM BEGINNING TO THINK THIS MAY BE A FIRE HAZARD. WE HAVE TRIED REPLACING THE SWITCHES FOR THE WINDOWS, THE BULBS AND TAIL LIGHT ASSEMBLY. THE ISSUES WITH THE WINDOWS GET BETTER WHEN THE SWITCH IS REPLACED AND THEN GET EVEN WORSE THAN BEFORE IN NO TIME FLAT. IN ADDITION TO THESE ISSUES WE HAVE HAD TO REPLACE THE BEARINGS REPEATEDLY. *TR”
Owner complaint to NHTSAFiled Dec 6, 2010Suspension, Power train, Electrical system, Exterior lighting, EquipmentODI 10369410

Engine and engine cooling

9 reports
“2002 SILHOUETTE, 39000 MILES. FRONT WHEEL BEARINGS FAILED. HAD REPAIRED, WITHIN 50 MILES AFTER PICKING UP FROM DEALERSHIP, THERE WAS A GRINDING WHEN TURNING RIGHT. BOTH HEATED SEATS DIDN'T HEAT. DRIVER'S SIDE WINDOW OPERATED EXTREMELY SLOW. INTAKE MANIFOLD GASKET NEEDED REPLACEMENT!, $1000!, 39000 MILES FOLKS! AIR SUSPENSION DID NOT OPERATE CRACKLED. POWER DOORS DID NOT OPEN WHEN SOMETHING GOT IN THE WAY. BRUISED SHOULDER BECAUSE OF THIS. PREMATURE TIRE WEAR, REPLACED TIRES AT 30,000 MILES. ALL SCHEDULED MAINTENANCE DONE. STORED IN A GARAGE MORE HIGHWAY MILES THAN CITY. HOW DID GM WANT TO HELP ME? DEALER DID PAPERWORK WHEN PURCHASING, TRIED TO PUSH OFF A CHEAPER MODEL ON AN ELDERLY WOMEN, AND CHANGED THE PROMISED 5 YEAR WARRANTY TO A 3 YEAR WARRANTY. MOTHER WAS JUST SO HAPPY SHE GOT THE RIGHT VEHICLE TO TAKE HOME, SHE NEVER NOTICED THE CHANGE IN THE WARRANTY. TRIED TO WORK WITH THE DEALER ON REPAIRS SINCE THERE WERE ONLY 39000 MILES, AND WE GOT A 'GEE, REALLY SORRY MA'AM, I UNDERSTOOD, BUT THERE WASN'T ANYTHING WE COULD DO ABOUT IT. WENT TO THE GM SERVICE LINE, AND DID NOT GET ANY HELP THERE EITHER, BUT SHE HAD A REAL PURDY FIRST NAME! SEEMED TO ME THESE WERE…”
Owner complaint to NHTSAFiled May 26, 2007Suspension, Service brakes, air, Engine and engine cooling, Power train, Visibility, Structure, Tires, Seats, EquipmentODI 10191801

Power train

8 reports
“AWD DISABLE AND ABS LIGHTS ILLUMINATED. LEFT REAR WHEEL BEARING AND HUB ASSEMBLY FAILED AND WERE REPLACED (FOUR TIMES).*AK THE EVAP SOLENOID, FUEL SENDER AND PUMP ASSEMBLY WERE REPLACED. THE HEATING ELEMENT FOR THE FRONT DRIVER'S SEAT FAILED TWICE. THE RIGHT REAR SEAT BELT FAILED. THE RIGHT POWER SLIDING DOOR ACTUATOR MODULE FAILED. REAR WIPER FAILED INTERMITTENTLY. A/C CONDENSER FAILED. ENGINE FAILED. *NM”
Owner complaint to NHTSAFiled Aug 24, 2005Suspension, Service brakes, hydraulic, Engine and engine cooling, Fuel system, gasoline, Power train, Electrical system, Seat belts, Seats, EquipmentODI 10114146

Structure

8 reports
“THE CONTACT OWNS A 2002 OLDSMOBILE SILHOUETTE. THE DAY SHE PULLED OUT OF THE PARKING LOT WITH THE VEHICLE, THE ABS LIGHT, AND TRACTION OFF LIGHT CAME ON. WHEN SHE DROVE OFF THE BRAKE PEDAL AND THE ACCELERATOR PEDAL BOTH BEGAN TO WOBBLE AND VIBRATE. THE DEALER TOLD HER THAT THE ACCELERATOR PEDAL VIBRATING WILL STOP IF SHE TURNS THE TRACTION SYSTEM OFF. THAT SAME DAY. WHEN COMING OUT OF THE DRIVEWAY BOTH THE ACCELERATOR PEDAL AND THE BRAKE PEDAL WOULD VIBRATE AND WOULD NOT LET HER PRESS THE BRAKES OR ACCELERATE UNTIL IT STOPS VIBRATING. THE KEYLESS REMOTE WORKED THE FIRST TIMES SHE EXAMINED THE VEHICLE. ONCE OFF THE PARKING LOT IT WOULD NOT WORK, IT WOULD ONLY LOCK THE VEHICLE AND IT MADE THE ALARM SYSTEM ACTIVATE. SHE WAS TOLD BY THE DEALER TO BUY A BATTERY FOR THE KEYLESS REMOTE. WHEN SHE DID, IT STILL DID NOT WORK. THE ALARM SYSTEM WOULD ONLY DEACTIVATE WHEN SHE OPENED THE DRIVERS DOOR WITH THE KEY AND TURNED THE VEHICLE ON. ALL OF THE TIRES ON THE VEHICLE HAD TO BE REPLACED. THE CURRENT MILEAGE WAS 76,000, AND THE FAILURE MILEAGE WAS 75,900. THE PURCHASE DATE WAS 03/14/2008. KG”
Owner complaint to NHTSAFiled Mar 31, 2008Service brakes, hydraulic, Structure, Vehicle speed control, Back over preventionODI 10222931

Latches/locks/linkages

7 reports1 related recall
“TL* THE CONTACT OWNS A 2002 OLDSMOBILE SILHOUETTE. THE CONTACT STATED THAT THE SLIDING DOORS ON BOTH THE DRIVER AND PASSENGER SIDE FAILED TO UNLOCK. THE DOORS ALSO FAILED TO UNLOCK VIA THE MANUAL OVERRIDE FUNCTION. THE FAILURE PREVENTED THE PASSENGERS FROM EXITING THE VEHICLE. THE FAILURE OCCURRED ON SEVERAL OCCASIONS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 120,000.”
Owner complaint to NHTSAFiled Sep 2, 2014Latches/locks/linkagesODI 10630163

Seats

7 reports
“IT JUST ALL OF A SUDDEN STOP WORKING THIS IS A CONSTANT PROBLEM NON STOP I BOUGHT FUSE AND THAT DIDN'T WORK I GOT NEW LIGHTS PARK AID STOP WORKING, BOTH HEATED SEATS STOP WORKING, ELECTRICAL GONE BAD IN THE WHOLE. *TR”
Owner complaint to NHTSAFiled Mar 17, 2011Electrical system, Air bags, Seats, Service brakes, electricODI 10390467
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 30, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.