Problems · NHTSA complaints
2019 Porsche Cayenne E- Hybrid problems
Owners filed 25 complaints about the 2019 Porsche Cayenne E- Hybrid with NHTSA between May 2019 and Jul 2025. The most-cited component is electrical system (9).
Complaints
25
Filed with NHTSA
Crashes
1
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system9
- Exterior lighting5
- Service brakes4
- Power train3
- Forward collision avoidance3
- Vehicle speed control3
- Air bags2
- Lane departure2
- Engine1
- Back over prevention1
- Steering1
- Other / unknown4
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Oct 28, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
2
4
5
3
5
1
5
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2019 | 2 |
| 2020 | 4 |
| 2021 | 5 |
| 2022 | 3 |
| 2023 | 5 |
| 2024 | 1 |
| 2025 | 5 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
9 reports1 related recall
“2019 Porsche Cayennes (and other Porsche models) have LiFe P04 lithium batteries that have an internal Battery Control Module that causes a "Battery Low " indication. Porsche has been updating the software/ firmware for this module, only for it to fail again. Eventually, the battery will fail, lose charge, and become dead. There are no after market batteries available and if you are 1 mile out of the warranty period, Porsche forces you to buy a new replacement battery from them for over $2,000.00 USD plus labor. This battery failure condition for vehicles with this type of battery is well known by Porsche and they now use a completely different type of battery in their newer models. This failure should be considered a Safety issue and concern since the battery powers every safety feature the vehicle has to offer. There are pages upon pages of testimonies on the Rennlist forum website for Porsche owners and all have been advised to contact Porsche Cars North America and only a small percentage have had any luck with that. Porsche should release a recall to modify the system to the newer, more dependable battery for affected vehicles.”
Exterior lighting
5 reports
“Seals around both headlights appear to be improperly/weakly sealed. Water intrusion is coming in from light rain or even a car wash causing entire headlight system to shut off until the moisture dries up often while driving. This vehicle has matrix adaptive led headlights and there is no self service bulb to replace since they’re leds. Local Porsche dealer service advisors appear to know this is a common issue but state Porsche has yet to do a recall and they have no fix option and only offer to sell me a full headlight assembly replacement.”
Service brakes
4 reports1 crash
“I purchased a Used Porsche Pre-Owned Certified 2019 Porsche Cayenne Turbo SUV on February 22, 2025, and within 4 to 6 weeks, the front brakes started to squeal very loudly when the vehicle comes to a near- stop. The dealership (Porsche River Oaks, 4007 Greenbriar Dr, Houston, TX 77098) tells me that this is normal squealing due to the type of brakes that this car has (PSCB). The squeal is louder than typical brake squealing and shouldn't appear on such a newly purchased certified car. I am reading multiple complaints on the internet about the squealing problems with the Porsche Surface Coated Brakes (PSCB) that I have on my vehicle. I am also seeing that. Porsche Cars North America, Inc has issued a Technical Service Bulletin 120/22ENU 4652 published on Sept 9, 2022, on how to fix this problem for its customers with a special brake disc and brake pad with better acoustical properties. The parts for this repair are extremely expensive. My car is supposed to be under warranty, but the service technician has offered to only clean the brake pads which the service advisor tells me should suppress the brake squeal for a short period of time, but then told me that the…”
Power train
3 reports
“When car downshifts from 2nd gear to 1st gear, it lunges / jerks forward, even as brakes are applied. Porsche mechanic and Porsche Cars North America both indicate nothing is wrong with the transmission. THIS IS A CONSTANT ISSUE. EVERYDAY FOR THE LAST TWO WEEKS. EVERY STOP.”
Forward collision avoidance
3 reports
“THERE'S AN ELECTRICAL ISSUE WITH THE VEHICLE (it is an E-Hybrid) with ERROR MESSAGES THAT RUN IN A CONTINUOUS LOOP (ACC NOT AVAILABLE, PAS RESTRICTED, DRIVING LIGHT CONTROL ERROR, HIGH BEAM ASSIST NOT AVAILABLE, LANE KEEP ASSIST RESTRICTED). THE LOCAL DEALER HAS NOT YET BEEN ABLE TO FIX THE ISSUE. CAR IS UNDER WARRANTY AND HAS BEEN IN THE SHOP FOR A MONTH. WE WERE CALLED TWO TIMES TO PICK UP A "FIXED VEHICLE" AND EACH TIME WE HAD TO RETURN THE CAR ALMOST IMMEDIATELY UPON LEAVING THE DEALERSHIP SINCE THE PROBLEM WAS NOT FIXED. I'VE CONTACTED PORSCHE CUSTOMER SERVICE BUT AS OF YET THERE IS NO RESOLUTION. IT IS VERY CONCERNING SINCE SOME OF THESE ERROR MESSAGES DO AFFECT VEHICLE SAFETY.”
Vehicle speed control
3 reports
“The adaptive cruise control has failed 4 times. As a significant driver in terms of miles driven, the lack of cruise control increases my fatigue and jeopardize the safety of all. Porsche dealer in St Louis explained there it’s not known fx”
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 28, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.