2011 Ram 1500 Quad power train problems

“The contact owns a 2011 Dodge Ram 1500. The contact stated that while driving at an undisclosed speed, there was an abnormal whining sound coming from the vehicle. The contact pulled the vehicle over to the side of the road, and there was a loud popping and breaking sound coming from underneath the vehicle, causing the rear wheels to lock up. Upon inspecting the vehicle, the contact discovered that the rear driveshaft had fractured and detached from the vehicle. The vehicle was towed to an authorized dealer, who diagnosed the failure and recommended the installation of a new driveshaft, rear differential assembly, and failed pinion gear. The contact referenced NHTSA Campaign Number: 13V038000 (Power Train); as a possible cause for the failure; however, the dealer informed the contact that the VIN was not included in the recall. The failure mileage was 250,000.”

“The contact owns a 2011 Dodge Ram 1500. The contact stated that while the vehicle was being serviced by an independent mechanic, the contact was informed that the motor mounts were old and fractured. The independent mechanic suggested that the vehicle was taken to the dealer for the repair. The vehicle was taken to the dealer, who confirmed that the motor mounts were fractured and that the vehicle backfired due to piston failure. The dealer replaced the motor mounts. The contact stated that the motor mounts were replaced under an unknown recall. The contact stated that on a separate occasion, the vehicle was at a specialty shop for the engine to be replaced. While at the specialty shop, the contact was informed that the motor mounts were not replaced. The vehicle remained at the specialty shop unrepaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 134,000.”

“The contact owns a 2011 Dodge Ram 1500. The contact stated that while driving at approximately 45 MPH, an abnormal clunk was heard coming from under the vehicle before the rear end of the drive shaft disconnected. No warning lights illuminated. The contact stated that he lost control and the vehicle had jumped the curb into a ditch before coming to a stop on a culvert. The air bags did not deploy. The contact sustained minor injuries to his neck however, no medical attention was sought. A police report was not filed. The vehicle was towed and parked at the contact's home address, where it remains until further investigation. The local dealer was contacted. The vehicle was not diagnosed or repaired. In addition, the contact related to the failure to NHTSA Campaign Number: 14V796000 (Power Train) however, the VIN was not included. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000.”

“The gas tank fell onto the road while driving to pick up my daughter from the bus. I immediately pulled over due to the sound. I then saw the front of the gas tank on the ground , half a mile down the road I was traveling there are alot of pit holes and that could of ended in a fire or worse with my tank dragging the ground. I have taken it to the dealership that would help repair the recall but they have yet to repair or give me information about what the manufacturer has said on what to do. They told me it is to rusty underneath to repair and contacted manufacturer. I am without a vehicle its been almost 2 weeks and I have a 6 year old child and my own health issues that inquire dr appointments. I have no money for a rental and no family or friends who can help with rides. I am unsure of what to do next I just know this is extremely frustrating considering I had purchased this vehicle only a few months ago.”

“The contact owns a 2011 Ram1500. The contact received notification of NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline) and 17V821000 (Power Train) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The contact stated that the dealer had confirmed that parts were ordered; however, when the vehicle was brought into the dealer for the recall repair, the contact was informed that parts had not been ordered. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available. Parts distribution disconnect.”

“The contact owns a 2011 Ram 1500. The contact stated that while driving at approximately 35 MPH, the rear pinion nut detached. The contact stated that the rear end of the vehicle was seized. The vehicle was towed to the residence. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that the repair was not covered under a recall. The failure mileage was approximately 195,000.”