2011 Ram 1500 Quad suspension problems

“The contact's son owns a 2011 Dodge Ram 1500. The contact stated that while his son was driving at an undisclosed speed, there was an abnormal grinding and rubbing sound coming from the rear end of the vehicle. No warning lights were illuminated. The vehicle was taken to an independent mechanic for brake service. The contact stated that while the vehicle was being repaired, the independent mechanic confirmed the abnormal grinding and rubbing sound. The vehicle was not repaired. The contact was advised to contact the dealer for assistance. The contact was informed of NHTSA Campaign Number: 10V656000 (Suspension); however, the VIN was not included. The vehicle was taken to the dealer to be repaired under NHTSA Campaign Number: 18V160000 (Fuel System, Gasoline). The dealer was made aware of the failure; however, the contact was informed that the repair was not covered under the recall. In addition, the contact stated that the dealer had not confirmed the failure but had agreed to inspect the vehicle. The manufacturer was not made aware of the failure. The failure mileage was approximately 125,000.”

“The contact owns a 2011 Ram 1500. The contact stated that upon starting the vehicle, the vehicle failed to move while depressing the accelerator pedal. There was no warning light illuminated. The contact inspected the vehicle and discovered that the rear passenger’s side wheel bearing was defective. The dealer and the manufacturer were notified of the failure and informed the contact that the VIN was not under recall. The vehicle was not repaired. The failure mileage was approximately 177,000.”

“Yesterday, the Front Right Wheel completely separated from the axel while driving 25 mph. The truck veered sharply to the right, crashing into the driver's side of a fortunately unoccupied parked car, and continued to the right into the curb. I was not seriously injured, though my neck was strained. The tire and rim were destroyed, and it appears that the metal attachment from the wheel to the car was completely sheared through. There was also extensive Front End damage. Had I made it another mile to the parkway, this would have been a fatal injury to me, as well as other drivers. The truck was just inspected 2 days prior to this occurrence by a Certified Dodge Ram Dealer (NY Facility #[XXX]) with a clean health record. It is currently at the North Star Auto Body (516-781-2200) awaiting inspection by the Allstate Insurance adjuster (Claim # [XXX]). A police report was also filed. (Case #[XXX]) There was no warning to this catastrophic event.”

“TL* THE CONTACT OWNS A 2011 RAM 1500. WHILE DRIVING 70 MPH, THE VEHICLE VIBRATED AND MADE A LOUD GROWLING NOISE WITHOUT WARNING. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO INSPECTED THE FRAME AND DETERMINED THAT THE REAR SUSPENSION AXLE WAS LOOSE. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. A DEALER WAS NOT CONTACTED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 10V656000 (SUSPENSION). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH NHTSA. THE FAILURE MILEAGE WAS 140,000.”

“FRONT IN BALL JOINT DISCONNECTED WHILE DRIVING AND AXEL SNAPPED. AS A RESULT MY FRONT IN OF THE CAR HIT THE GROUND CAUSING A TOTAL LOSS OF STEERING. I CRASHED INTO A WALL DOING 70 MILES PER HOUR AND ALMOST LOST MY LIFE.”

“TL* THE CONTACT OWNS A 2011 RAM 1500. THE CONTACT HEARD A GRINDING NOISE COMING FROM THE REAR AXLE OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED, BUT THE RESULTS WERE UNKNOWN. THE DEALER AND MANUFACTURER WERE NOT CONTACTED. THE FAILURE MILEAGE WAS UNKNOWN...*BF CONSUMER STATED NOISE IS COMING FROM THE BEARINGS IN THE REAR AXLE.*JB”