Problems · by component

2015 Ram Promaster City electrical system problems

28 owner complaints to NHTSA about the 2015 Ram Promaster City cite electrical system, 32% of all 88 complaints for this model year. NHTSA also lists 2 recalls on this component.

Complaints
28
32% of all complaints
Crashes
0
Reported by owners
Fires
1
Reported by owners
Injuries
0
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“The contact owns a 2015 Ram ProMaster 2500. The contact stated that while attempting to drive, the vehicle unexpectedly shut off three times within 30 minutes. The vehicle was restarted after each failure. The vehicle was towed to a local dealer, where it was scheduled for an upcoming diagnostic test. The contact referenced NHTSA Campaign Number: 15V799000 (Electrical System); as the possible cause for the failure; however, the VIN was not included in the recall. The failure mileage was 99,755.”
Owner complaint to NHTSAFiled Oct 1, 2026Electrical systemODI 11768314
“While driving on the freeway my engine started slowing down and a message came on the dash saying "Transmission Service". I was fortunate enough to make it to the right shoulder from the first lane and the engine stopped. The readout on the dash said I was in neutral but I was in park. The car wouldn't start. After cooling down I could start and drive but the same issue would happen intermittently. I took it to AAMCO and they told me that there was a recall for the range sensor and wiring harness (S55/NHTSA 16V-529). When I got to the dealer he said that recall didn't pertain to my vehicle and I would have to pay for the service. Since the issue does cover vehicles of my make, model and year I want to know why isn't it covered? It's the same issue as the ones covered. I'm lucky that I wasn't involved in an accident because of this.”
Owner complaint to NHTSAFiled Mar 13, 2026Electrical systemODI 11724218
“The van was parked for approximately 5 hours and burst into flames with no one in it the key removed and the van locked. The fire department was called and took a couple hours to put the fire out. The van is a complete loss.”
Owner complaint to NHTSAFiled Feb 7, 2023Electrical systemFire reportedODI 11506133
“Tcm module lost communication from the battery . Causing the car to shift to neutral at stop. Yes it was fixed in 2016 but not fixed correctly . The wires are still corroded . There was a transmission info light came on and went to limp mode”
Owner complaint to NHTSAFiled Oct 11, 2021Power train, Electrical systemODI 11436257
“CONTACTED DEALER BRANDON DODGE ON BROADWAY AND WAS INFORMED THEY DON'T HAVE THE PART AND WERE UNABLE TO GET THE PART AND TO CONTACT THEM AT A LATER DATE. ----- NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION>19V-818RECALL DATE: NOVEMBER 15, 2019 MANUFACTURER RECALL NUMBER: VB2 SUMMARY: A COOLING FAN STALL / SEIZURE EVENT COULD LEAD TO ELECTRICAL OVERLOADING OF THE FAN MOTOR POTENTIALLY RESULTING IN THE THERMAL DEGRADATION OF THE BRUSH HOUSING, WHICH MAY LEAD TO A VEHICLE FIRE. SAFETY RISK: A VEHICLE FIRE MAY INCREASE THE RISK OF INJURY TO OCCUPANTS AND PERSONS OUTSIDE OF THE VEHICLE, AS WELL AS PROPERTY DAMAGE. REMEDY: REPLACE THE ENGINE COOLING FAN MODULE.”
Owner complaint to NHTSAFiled Dec 28, 2020Electrical system, EngineODI 11385304
“VAN IS HAVING ELECTRIC ISSUES CAUSING ALL LIGHT TO FLASH ON DASH. AND VAN SLOWS DOWN AND WILL ONLY RUN AT 15 MILES AN HOUR .VERY DANGEROUS. ALL SO WILL NOT START SOMETIMES. HAVE HAD IT IN SHOP UNDER WARRANTY FOR 7 MONTHS OF THE YEAR THIS YEAR. AND ITS GOING BACK IN AGAIN FOR SAME THING. THEY OUR ON THEIR 5TH TIME TRYING TO FIX THIS YEAR. THEY ACTUALLY SAID ONE TIME WAS BECAUSE IT RAINED ON THE VAN. WE HAVE THEM SAYING IT ON TAPE ALONG WITH RECORDINGS OF LIGHTS ,SPEEDS ,AND NOT STARTING”
Owner complaint to NHTSAFiled Sep 18, 2020Electrical system, EngineODI 11355715

Showing 6 of 28 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026NHTSA vehicle page
02 —Related recalls

2 recalls on this component

Electrical system: software

Free remedy

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Electrical systemReported Apr 28, 2016NHTSA 16E039000

Electrical system: software

Free remedy

Chrysler (FCA US LLC) is recalling certain model year 2014-2016 RAM ProMaster vehicles manufactured July 24, 2015, to February 15, 2016, and 2015-2016 ProMaster City vehicles manufactured August 15, 2014, to February 1, 2016. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Electrical systemReported Apr 28, 2016NHTSA 16V253000
Data from NHTSA Recalls API · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2015 Promaster City problem areas