Sign inCreate free garage
Research · Special Purpose Vehicle 2WD

2015 Ram Promaster CityRecalls, problems, MPG & safety

NHTSA lists 4 safety recalls and 88 owner complaints for the 2015 Ram Promaster City. Most complaints involve electrical system (28) and power train (27). The EPA rates it 24 mpg combined.

Check a VINAdd to my garage
Combined MPG
24mpg
EPA · 1 version
NHTSA overall
—
Not rated by NCAP
Safety recalls
4campaigns
Latest Dec 2017
Owner complaints
88
Top: electrical system
Fuel cost / yr
$2,600est.
EPA estimate, best version
01 —Recalls

Safety recalls

4 NHTSA campaigns · applies to some vehicles, check your VIN

Equipment

Free remedy

Chrysler (FCA US LLC) is recalling various Dodge, Chrysler, and RAM vehicles equipped with Kidde Plastic-Handle or Push Button 'Pindicator' Fire Extinguishers. A list of the affected trailer models is available at: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17V824-0103.pdf. These extinguishers may become clogged, preventing the extinguisher from discharging as expected or requiring excessive force to activate the extinguisher. Additionally, in certain models, the nozzle may detach from the valve assembly with enough force that it could cause injury and also render the product inoperable. For a full list of the affected fire extinguisher models visit: https://static.nhtsa.gov/odi/rcl/2017/RMISC-17E062-5427.pdf

EquipmentReported Dec 21, 2017NHTSA 17V824000

Equipment: labels

Free remedy

Chrysler (FCA US LLC) is recalling certain 2015-2017 RAM ProMaster City vehicles. These vehicles have incorrect information on the tire placard including incorrect vehicle capacity weight, total number of occupants, tire pressure and/or "None" designation for the spare tire size when a full size spare tire is present. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 110, "Tire Selection and Rims."

EquipmentReported Sep 26, 2017NHTSA 17V601000

Electrical system: software

Free remedy

Chrysler (FCA US LLC) is recalling certain RAM ProMaster Trailer Light Modules, part number 68229650AB. These accessory modules were sold for installation on RAM ProMaster and ProMaster City vehicles. The Trailer Tow Lighting Control Module may have a software error on the affected vehicles and can prevent illumination of the trailer brake lights during brake actuation. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Assoc. Equipment."

Electrical systemReported Apr 28, 2016NHTSA 16E039000
See all 4 recalls with remedies
Data from NHTSA Recalls API · synced Nov 11, 2026 · All recall detailsNHTSA vehicle page
02 —Complaints

Owner complaints by component

88 complaints filed with NHTSA · Aug 2015 – Oct 2026
  1. Electrical system28
  2. Power train27
  3. Engine26
  4. Service brakes10
  5. Fuel/propulsion system4
  6. Vehicle speed control4
  7. Engine and engine cooling3
  8. Electronic stability control (esc)3
  9. Exterior lighting3

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Promaster City model year we’ve synced.

View as table
Model yearNHTSA complaints
201588
201658
201776
20181
20195
20201
20215
20222
Crashes reported
2
Fires reported
1
Injuries reported
0
Deaths reported
0
Data from NHTSA Complaints API · synced Nov 11, 2026 · Full problem breakdownNHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Electrical system

28 reports1 fire
“The contact owns a 2015 Ram ProMaster 2500. The contact stated that while attempting to drive, the vehicle unexpectedly shut off three times within 30 minutes. The vehicle was restarted after each failure. The vehicle was towed to a local dealer, where it was scheduled for an upcoming diagnostic test. The contact referenced NHTSA Campaign Number: 15V799000 (Electrical System); as the possible cause for the failure; however, the VIN was not included in the recall. The failure mileage was 99,755.”
Owner complaint to NHTSAFiled Oct 1, 2026Electrical systemODI 11768314

Power train

27 reports2 crashes
“The contact owns a 2015 Ram Promaster 2500. The contact stated that, while driving at an undisclosed speed, the check engine warning light illuminated, indicating a torque converter failure. The vehicle was taken to an independent mechanic, where the torque converter was replaced. The failure recurred and was repaired an additional two times. During the final repair, the mechanic determined that fluid was leaking from the radiator into the transmission. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.”
Owner complaint to NHTSAFiled Mar 12, 2026Power trainODI 11723817

Engine

26 reports
“The contact's boyfriend owns a 2015 Ram Promaster 2500. The contact stated that while her boyfriend was driving at an undisclosed speed, the check engine warning light illuminated. The driver continued driving, and the vehicle entered LIMP Mode and failed to accelerate above 5 MPH. The vehicle was taken to a dealer where it was serviced under an unknown recall; however, soon after the vehicle was repaired, the failure returned. The vehicle was taken back to the dealer and serviced a second time under the same recall. Recently, the contact stated the failure returned, and the vehicle was taken back to the dealer. The vehicle remained with the dealer for several months before the contact was informed that the vehicle could not be serviced. The contact was advised to retrieve the vehicle. The manufacturer was notified of the failure, and the contact was provided with the same information as the dealer. The vehicle was not repaired. The failure mileage was approximately 150,000.”
Owner complaint to NHTSAFiled Feb 4, 2026EngineODI 11715546
All 2015 Promaster City problemsSend a problem to a mechanic on findmechanic.ai
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
04 —Key specs

Engines, transmissions & drive

1 version rated by the EPA
EPA class
Special Purpose Vehicle 2WD
Engines
2.4L 4-cyl
Transmissions
Automatic 9-spd
Drive
Front-Wheel Drive
Fuel
Regular Gasoline

Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.

Data from EPA fueleconomy.gov · synced Nov 11, 2026EPA listing
05 —Fuel economy

EPA fuel economy by version

City / highway / combined, annual fuel cost and CO₂
EPA
VersionCityHwyComb.Fuel / yrCO₂ g/mi
Promaster City
Auto 9-spd, 4 cyl, 2.4 L · Front-Wheel Drive
212824$2,600374
  • Promaster City
    Auto 9-spd, 4 cyl, 2.4 L
    21 city · 28 hwy · $2,600/yr
    24
    mpg comb.
Estimate your fuel costCost of ownership
Data from EPA fueleconomy.gov · synced Nov 11, 2026 · Fuel cost is EPA’s annual estimate (15,000 mi, 55% city)
06 —Safety

NHTSA 5-Star Safety Ratings

1 tested variant
NHTSA has not published 5-Star Safety Ratings for the 2015 Ram Promaster City as of Nov 11, 2026.
Data from NHTSA NCAP Safety Ratings API · synced Nov 11, 2026Vehicle 9362
07 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
09 —FAQ

2015 Promaster City questions

How many recalls does the 2015 Ram Promaster City have?

4 safety recalls as of Nov 11, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.

What are the most common 2015 Ram Promaster City problems?

Owners filed 88 complaints with NHTSA. The most-cited components are electrical system (28), power train (27), engine (26). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

What MPG does the 2015 Ram Promaster City get?

The EPA rates the 2015 Ram Promaster City at 24 mpg combined, depending on engine and drivetrain (1 version rated).

Data from NHTSA & EPA · synced Nov 11, 2026