2020 Subaru Ascent visibility/wiper problems

“Water intrusion occurred inside the vehicle, resulting in extensive mold contamination throughout the interior, including the seats, front and rear carpets, and a child’s car seat. The source of the water intrusion has not been identified. The vehicle was taken to an authorized Subaru retailer, which confirmed in writing that water was present inside the vehicle and that mold was covering interior surfaces, including the child’s car seat. The only diagnostic test performed was a car wash to check for a sunroof leak, which did not replicate the issue. The retailer indicated that further diagnostic work would require significant interior disassembly and cleaning at the owner’s expense before the source of the leak can be determined. The manufacturer was contacted regarding this issue and declined assistance, citing “lack of required maintenance.” The specific maintenance and its relationship to the water intrusion have not been identified, and the source of the leak has not yet been diagnosed. The retailer also stated that technicians would not enter the vehicle due to the extent of the mold contamination. As a result, standard recall repairs have not been…”

“On Tuesday, January 3, I had a THIRD chip in my windshield. This just happened yesterday, so I have not had it evaluated yet. HOWEVER, this will be the THIRD chip that I will have to have repaired in the three short years I've owned this vehicle. The first chip happened within a month of owning the vehicle, and there is a current NHTSA complaint on file (11297348) for this chip. The second chip occurred in September 2022, and I have had that one repaired. NEITHER of the repairs "held" past 30 days. I have NEVER owned a vehicle that had a windshield that chipped so easily. I'm very surprised that this has not been a recall issue yet (as the glass repair shop suggested it should be- they see this ALOT with Subarus).”

“Front windshield has cracked for a second time. The initial windshield purchased with the vehicle cracked, and was replaced in 2020. The second windshield has now cracked, and is pending repair.”

“We've had this car for a little over 2 years and have had 3 cracked windshields, seems like anything that hits it causes a crack. I've been driving for over 45 years and multiple cars and have had cracked windshields 2 or 3 times. This doesn't make any sense. Thank you.”

“While parked, I adjusted the rear view mirror to my driving position. I heard a cracking noise and saw a crack go about three inches down from the rear view mirror on the windshield. Over night it spread from the mirror all the way down to the base of the windshield. I inspected the windshield for impact damage and found none.”

“My windshield cracked for no reason. There is no point of impact. The vehicle is just over 2 years old and has been driven approx 7000 miles. I don't drive a lot, and live in a pretty rural area where there is little traffic. When I picked up my son from daycare the day before there was no crack. The next morning when I got in the car to go drop him off, there was a substantial crack. This seems to be a common problem with this vehicle, according to searches online. The vehicle was parked in my driveway, and nowhere near any trees. It did not storm that night. I cannot see any reason the windshield would have cracked.”