Problems · NHTSA complaints
2020 Subaru Ascent problems
Owners filed 325 complaints about the 2020 Subaru Ascent with NHTSA between Sep 2019 and Nov 2026. The most-cited component is electrical system (101).
Complaints
325
Filed with NHTSA
Crashes
6
Reported by owners
Fires
1
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system101
- Power train60
- Visibility/wiper49
- Engine29
- Service brakes26
- Fuel/propulsion system14
- Forward collision avoidance12
- Visibility11
- Structure10
- Suspension8
- Exterior lighting5
- Lane departure4
- Air bags4
- Vehicle speed control3
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
4
82
85
69
22
25
13
25
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2019 | 4 |
| 2020 | 82 |
| 2021 | 85 |
| 2022 | 69 |
| 2023 | 22 |
| 2024 | 25 |
| 2025 | 13 |
| 2026 | 25 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
101 reports1 fire1 related recall
“The pressure sensor coming out of the transmission has failed, and it's pushed transmission fluid throughout the engine harness, transmission harness, the bull harness in the dash and the 02 sensors. All of those have been damaged. The car is now unsafe to drive due to the pressure sensor failing. This information comes directly from the Subaru dealership. There was nothing prior to this that indicated there was a problem. I bought the car from a certified dealership 8 months ago and it was a certified pre owned vehicle.”
Power train
60 reports1 related recall
“Since 2023, my Subaru ascent has continually experienced a slip while accelerating. The vehicle jerks while gaining speed. The gas pedal often does not accelerate the vehicle when pressed as well. This has continually worsened over time though the dealership has seen the vehicle a few times. When I filed a Subaru Customer Advocacy complaint I was denied assistance saying “it was my fault” -to drive my car!”
Visibility/wiper
49 reports
“Water intrusion occurred inside the vehicle, resulting in extensive mold contamination throughout the interior, including the seats, front and rear carpets, and a child’s car seat. The source of the water intrusion has not been identified. The vehicle was taken to an authorized Subaru retailer, which confirmed in writing that water was present inside the vehicle and that mold was covering interior surfaces, including the child’s car seat. The only diagnostic test performed was a car wash to check for a sunroof leak, which did not replicate the issue. The retailer indicated that further diagnostic work would require significant interior disassembly and cleaning at the owner’s expense before the source of the leak can be determined. The manufacturer was contacted regarding this issue and declined assistance, citing “lack of required maintenance.” The specific maintenance and its relationship to the water intrusion have not been identified, and the source of the leak has not yet been diagnosed. The retailer also stated that technicians would not enter the vehicle due to the extent of the mold contamination. As a result, standard recall repairs have not been…”
Engine
29 reports1 crash
“I was driving and I got check engine light and all safety features disabled while I was in the freeway, luckily I was able to drive to nearby Subaru dealer for inspection and I found out that there was a recall on the engine for this vehicle and when I contacted the manufacturer they asked me to take it for diagnostics and I did that at a Subaru retailer, but the case manager told me that this recall is being completed for the previous owner of the vehicle and cannot help me with anything, which was never disclosed when I was buying the vehicle.”
Service brakes
26 reports2 crashes
“I am reporting a repeat safety concern involving a 2020 Subaru Ascent. The vehicle was involved in two separate collisions after failing to decelerate as expected following normal brake pedal application. The first incident occurred on January 26, 2026. While approaching a traffic signal, I applied the brakes under normal driving conditions. The vehicle did not slow as expected and struck the rear of another vehicle. Property damage occurred, but no injuries were reported. The second incident occurred on May 5, 2026. While approaching a stop sign at approximately 35 mph, I again applied the brakes under normal driving conditions. The vehicle did not decelerate as expected and entered the intersection, colliding with a vehicle traveling perpendicular to my direction of travel. Both vehicles were towed. No injuries were reported. During both incidents, there were no forward collision warnings, automatic emergency braking interventions, or other alerts observed prior to impact. Following the second collision, the vehicle was inspected by an independent technician. Brake components inspected were found to be within serviceable condition and no evidence of neglect…”
Fuel/propulsion system
14 reports1 crash
“My 2020 Subaru Ascent struggles to retain power when accelerating, especially from stopping and especially when the fuel is low. The vehicle stalls or loses some power when trying to accelerate. The check engine light is not on and there is no other indication that there is a problem with the vehicle. I have discussed it thoroughly with my mechanic and we both think it sounds like a fuel pump issue. He looked at the other Subaru recalls and thinks my vehicle should be included in the other Subaru fuel pump recall (NHTSA ID Number: 21V587000). Does my vehicle qualify for this fuel pump recall? Thank you.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.