Problems · NHTSA complaints

2025 Subaru Crosstrek Wilderness problems

Owners filed 7 complaints about the 2025 Subaru Crosstrek Wilderness with NHTSA between Apr 2026 and Nov 2026. The most-cited component is lane departure (2).

Complaints
7
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Lane departure2
  2. Electrical system2
  3. Air bags2
  4. Steering1
  5. Suspension1
  6. Engine1
  7. Service brakes1
  8. Forward collision avoidance1
  9. Seat belts1
  10. Visibility1
  11. Back over prevention1
  12. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 13, 2026NHTSA vehicle page
03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Lane departure

2 reports
“There is a significant wobble and wobble noise coming from my front driver side suspension. My vehicle does not feel stable the whole car kind of wobbles back-and-forth when turning, which is a major safety concern. The dealership just keeps saying everything looks fine visually I’ve had 6 different wheel alignments in the last month and each time the vehicle was out of alignment. The car is not holding alignments which is a huge safety concern for me and the dealership will not take it serious because they cannot visually see anything wrong. Nothing has been taken apart and inspected.. The vehicle has 18,000 miles on it and is fully covered under factory warranty still.”
Owner complaint to NHTSAFiled Nov 7, 2026Steering, Suspension, Lane departureODI 11776477

Electrical system

2 reports
“The dealership network has already made two (2) separate, unscheduled service attempts to diagnose and fix this ongoing battery drainage issue: 1.First Repair Attempt: July 9, 2026, at McDaniels Subaru of Columbia, Mileage: 2356. Vehicle would not start. When start button was pushed dash lights would flicker on but would not turn over engine. Not being that familiar with the electronics of the vehicle I thought it may be that my wife had somehow disabled the vehicle by trying to get the key fob to work. Lights on the dash indicated the key fob was “disabled” . (The “disabled key fob” warning light can indicate a dead battery). I left vehicle, returned with the spare key fob, but still same result until I was able to get a “jump”. Vehicle seemed OK then. At home I charged battery and my charger said it was “fully charged”. Result: Technician apparently only tested the key fob, even though the repair order states the battery was tested. Nothing was found by the technician that would indicate why vehicle would not start or that battery was drained. (The “disabled key fob” warning light can indicate a dead battery) 2.Second Repair Attempt: Result: : October 5,…”
Owner complaint to NHTSAFiled Oct 23, 2026Electrical systemODI 11773248

Air bags

2 reports2 crashes
“My daughter was driving her car and another car pulled right in front of her from behind a wall. The damage to my daughter’s car is all at the front and the automatic braking mechanism did not work, in addition, non of the airbags deployed which caused my daughter to have injuries to her legs. Towing service was puzzled when they saw the damage and the airbags had not deployed.”
Owner complaint to NHTSAFiled Sep 30, 2026Air bags, Service brakes, Forward collision avoidanceCrash reportedODI 11768188

Steering

1 report

Suspension

1 report

Engine

1 report
“Intermittently, while trying to start the car, the alarm sounds, lights turn on, message says "engine disabled" and car cannot be started. Has occurred every few months: December 2025, March 2026, July 2026. Subaru company claims there is no problem, however, there is a malfunction that it has refused to try to diagnose. The company claims the car was not driven enough, or maybe the key fob was left in the car, or the phone was too close to the start button, or etc...........I do have a video of one incident but do not know how to upload it.”
Owner complaint to NHTSAFiled Oct 19, 2026Electrical system, Unknown or other, EngineODI 11772296
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 13, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.