Problems · NHTSA complaints

2025 Subaru Crosstrek problems

Owners filed 47 complaints about the 2025 Subaru Crosstrek with NHTSA between Jan 2025 and Oct 2026. The most-cited component is lane departure (10).

Complaints
47
Filed with NHTSA
Crashes
3
Reported by owners
Fires
0
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Lane departure10
  2. Visibility8
  3. Electrical system7
  4. Forward collision avoidance5
  5. Air bags4
  6. Visibility/wiper4
  7. Steering3
  8. Exterior lighting2
  9. Engine1
  10. Service brakes1
  11. Power train1
  12. Seat belts1
  13. Back over prevention1
  14. Equipment1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
202525
202622

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Lane departure

10 reports
“While driving on a road with a round about as I entered into the round about turn the vehicle lane keeping assist pulled the wheels and caused me to slam into the curb damaging the passenger side front and back wheel. It shoved the front wheel back into the inner fender wheel well and made the vehicle unable to be driven. I tried to counter steer to prevent slamming into the curb but there was no response from the vehicle.”
Owner complaint to NHTSAFiled Jul 28, 2026Steering, Lane departureODI 11753387

Visibility

8 reports
“I leased. 2025 Subaru Crosstrek Premium last May and after I drove it for a few days I discovered the driver side mirror was shaking and made it impossible to see traffic clearly, especially at night. I took the car back to the dealer several times but they could not fix it. There is a class action lawsuit against Subaru for the defective driver side mirror.”
Owner complaint to NHTSAFiled Jul 21, 2026VisibilityODI 11751846

Electrical system

7 reports
“The dealership network has already made two (2) separate, unscheduled service attempts to diagnose and fix this ongoing battery drainage issue: 1.First Repair Attempt: July 9, 2026, at McDaniels Subaru of Columbia, Mileage: 2356. Vehicle would not start. When start button was pushed dash lights would flicker on but would not turn over engine. Not being that familiar with the electronics of the vehicle I thought it may be that my wife had somehow disabled the vehicle by trying to get the key fob to work. Lights on the dash indicated the key fob was “disabled” . (The “disabled key fob” warning light can indicate a dead battery). I left vehicle, returned with the spare key fob, but still same result until I was able to get a “jump”. Vehicle seemed OK then. At home I charged battery and my charger said it was “fully charged”. Result: Technician apparently only tested the key fob, even though the repair order states the battery was tested. Nothing was found by the technician that would indicate why vehicle would not start or that battery was drained. (The “disabled key fob” warning light can indicate a dead battery) 2.Second Repair Attempt: Result: : October 5,…”
Owner complaint to NHTSAFiled Oct 23, 2026Electrical systemODI 11773248

Forward collision avoidance

5 reports1 crash
“My daughter was driving her car and another car pulled right in front of her from behind a wall. The damage to my daughter’s car is all at the front and the automatic braking mechanism did not work, in addition, non of the airbags deployed which caused my daughter to have injuries to her legs. Towing service was puzzled when they saw the damage and the airbags had not deployed.”
Owner complaint to NHTSAFiled Sep 30, 2026Air bags, Service brakes, Forward collision avoidanceCrash reportedODI 11768188

Air bags

4 reports3 crashes
“The contact owns a 2025 Subaru Crosstrek. The contact stated that while driving approximately 50 MPH with his wife inside the vehicle, the contact experienced a medical emergency and blacked out, causing the vehicle to accelerate to approximately 70 MPH. The vehicle crashed into a culvert pipe in a ditch and launched into the air, landing front-first before landing on all four wheels in a patch of grass. The air bags did not deploy, and the driver's side seat belt unlatched, causing the contact to hit the windshield head-first. The contact sustained a blunt force forehead injury, eyebrow cuts, right knee cuts, and small cuts on the left arm. The contact’s wife sustained a fractured back (T4) and injuries across the shoulder and abdomen from the seat belt. Medical attention was needed, and the contact and wife were transported to the hospital. The vehicle was towed to a tow yard and had not been diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 10,000.”
Owner complaint to NHTSAFiled Jun 22, 2026Air bags, Seat beltsCrash reportedODI 11745558

Visibility/wiper

4 reports
“The drivers side mirror shakes and vibrates during normal local driving on my brand new 2025 Subaru Crosstrek Limited. I brought it in to be fixed and they did work on it but it did not fix the problem. I am have to bring it back a second time. I am reporting this as this is a known issue and Subaru has yet to come up with permanent fix. It makes car shake and provide poor visibility if don't have a clear view to gauge from.”
Owner complaint to NHTSAFiled Sep 30, 2025Unknown or other, Visibility/wiperODI 11690481
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.