Problems · NHTSA complaints

2024 Subaru Solterra problems

Owners filed 14 complaints about the 2024 Subaru Solterra with NHTSA between Aug 2024 and Jul 2026. The most-cited component is forward collision avoidance (5).

Complaints
14
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
1
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Forward collision avoidance5
  2. Electrical system5
  3. Vehicle speed control3
  4. Lane departure3
  5. Back over prevention2
  6. Visibility1
  7. Power train1
  8. Visibility/wiper1
  9. Structure1
  10. Other / unknown2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 8, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20244
20258
20262

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Forward collision avoidance

5 reports1 crash
“Subaru Solterra Car's automated breaking system did not work. We also suspect the changing from reverse to drive did not work as well. My wife while taking reverse and then tried to drive forward, but the drive forward did not work and when the car was accelerated it reversed and hit a tree. Rear automated breaking did not work causing damage to the car. Car was not drivable. Luckily no one was injured. There were no warning signs.”
Owner complaint to NHTSAFiled Jul 20, 2026Back over prevention, Forward collision avoidanceCrash reportedODI 11751460

Electrical system

5 reports
“On December 15, 2025, driving on a highway in low temperatures, my 2024 Subaru Solterra (VIN: [XXX] ) experienced a progressive loss of power. At 9:20 a.m., I departed NYC for Amenia, NY (91 miles). The range showed ~130 miles (no AC). For the first ~70 miles, the range indicator consistently remained higher than miles-to-destination, confirming sufficient charge to arrive safely. Around mile 70, the range buffer diminished rapidly. By 10:52 a.m. (approx. 85 miles in), the vehicle stopped responding normally to the accelerator. Speed became limited to 36–40 mph. The panel displayed: “Traction battery empty, Output power reduced.” However, immediately next to this warning, the dashboard displayed "7 mi" range and 4% battery. Relying on this data—which indicated sufficient range to reach a safe location—I continued. This contradictory information prevented an informed safety decision. Vehicle behavior became unstable. At 11:01 a.m., I pulled to the shoulder and called roadside assistance. After this stop, the vehicle appeared to recover traction, so I attempted to reach destination (6 miles away). However, unreliable power delivery persisted and the vehicle…”
Owner complaint to NHTSAFiled Dec 16, 2025Power train, Electrical system, Vehicle speed controlODI 11705320

Vehicle speed control

3 reports1 crash
“This car has been having issues with the facial recognition. It consistently cannot see my face when I am looking forward, and always manages to give me an alert when looking in my mirrors or doing a lane change. I am concerned that due to the a out of highway driving I do, that the car will Stop on the Interstate, causing a major accident”
Owner complaint to NHTSAFiled Sep 9, 2025Electrical system, Vehicle speed control, Forward collision avoidanceODI 11685945

Lane departure

3 reports
“Lane departure feature is overly sensitive, often adjusts the car when not needed and has made car swerve inadvertently”
Owner complaint to NHTSAFiled Sep 9, 2025Electrical system, Lane departureODI 11685948

Back over prevention

2 reports1 crash1 related recall
“The contact owns a 2024 Subaru Solterra. The contact received notifications of NHTSA Campaign Numbers: 25V577000 (VISIBILITY) and 25V744000 (BACK OVER PREVENTION). The vehicle was taken to the dealer for the recall repairs. However, the contact was informed that the parts to do the recall repairs were not yet available. The vehicle remained at the dealer unrepaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.”
Owner complaint to NHTSAFiled Jan 12, 2026Visibility, Back over preventionODI 11710362

Visibility

1 report1 related recall
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 8, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.