Problems · NHTSA complaints

2014 Subaru XV Crosstrek Hybrid problems

Owners filed 102 complaints about the 2014 Subaru XV Crosstrek Hybrid with NHTSA between Mar 2014 and Jul 2025. The most-cited component is electrical system (20).

Complaints
102
Filed with NHTSA
Crashes
11
Reported by owners
Fires
2
Reported by owners
Injuries
6
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Electrical system20
  2. Power train20
  3. Engine13
  4. Service brakes12
  5. Air bags7
  6. Vehicle speed control7
  7. Steering7
  8. Structure6
  9. Exterior lighting5
  10. Visibility/wiper4
  11. Visibility3
  12. Electronic stability control (esc)3
  13. Suspension3
  14. Seat belts2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20149
20159
20163
20178
20189
201922
202010
202113
20225
20235
20246
20253

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Electrical system

20 reports2 fires
“The electrical system and engine flickers on and off or sometimes dies entirely. The trigger is unknown and the underlying cause is unknown. It is unsafe because this has occurred while the vehicle is moving. The problem was confirmed and reproduced by a Subaru service center. They were unable to diagnose the issue. There is no warning when it will happen.”
Owner complaint to NHTSAFiled May 17, 2024Electrical system, EngineODI 11589215

Power train

20 reports1 crash
“The clutch throw out bearing and clutch needs to be replaced at 54,000 miles because of failure. This is a $2000 repair! This is a KNOWN issue, why isn’t this a recall?”
Owner complaint to NHTSAFiled Nov 23, 2021Power trainODI 11441458

Engine

13 reports2 crashes1 fire
“I am reporting a complete engine failure on my 2014 Subaru Crosstrek at 140,000 miles due to a valve spring issue that appears to match Subaru’s Recall WTY-84 (NHTSA Campaign 18V772000). I checked my VIN and it currently shows no open recalls, but I’ve reviewed Subaru’s own documentation that lists 2013–2016 Crosstreks as affected by this defect. My vehicle clearly falls within that production range and has now suffered the exact failure described in that recall — a fractured valve spring causing a complete engine malfunction. I never received a recall notice, and when I contacted Subaru, they acknowledged the VIN wasn’t included in the recall despite the year, make, model, and symptoms matching exactly. This raises concern that the recall scope is too narrow and is excluding other affected vehicles. This failure created a safety issue due to sudden engine loss while driving and has led to significant repair costs that I believe should have been prevented. I am asking NHTSA to investigate whether additional VINs — including mine — should be added to the recall to prevent further safety risks for other Subaru owners in the same situation.”
Owner complaint to NHTSAFiled Jul 8, 2025EngineODI 11672037

Service brakes

12 reports5 crashes
“The contact owns a 2014 Subaru Crosstrek. The contact stated while driving approximately 30-40 MPH, the brake pedal was depressed; however, the vehicle accelerated unintendedly, and then decelerated. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing into a parking spot the following day. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 102,600.”
Owner complaint to NHTSAFiled Mar 13, 2023Vehicle speed control, Service brakesODI 11511551

Air bags

7 reports2 crashes
“Airbag deployed for no reason, while pulling forward slowly from a parking spot. An airbag that deploys when there is no impact or collision is a clear risk to the safety of the driver, passengers and other drivers on the road.”
Owner complaint to NHTSAFiled Dec 11, 2023Air bagsODI 11559509

Vehicle speed control

7 reports5 crashes
“UNINTENDED ACCELERATION WHILE PARKING. APPLIED BRAKES BUT CAR KEPT ACCELERATING HITTING CARPORT COLUMN AT CANCER CENTER BRINGING ROOF DOWN ONTO CAR. CAR WAS TOTALED, NO INJURIES.”
Owner complaint to NHTSAFiled Feb 19, 2021Vehicle speed control, Service brakesCrash reportedODI 11397033
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.