Problems · NHTSA complaints
2014 Subaru XV Crosstrek Hybrid problems
Owners filed 102 complaints about the 2014 Subaru XV Crosstrek Hybrid with NHTSA between Mar 2014 and Jul 2025. The most-cited component is electrical system (20).
Complaints
102
Filed with NHTSA
Crashes
11
Reported by owners
Fires
2
Reported by owners
Injuries
6
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system20
- Power train20
- Engine13
- Service brakes12
- Air bags7
- Vehicle speed control7
- Steering7
- Structure6
- Exterior lighting5
- Visibility/wiper4
- Visibility3
- Electronic stability control (esc)3
- Suspension3
- Seat belts2
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
9
9
3
8
9
22
10
13
5
5
6
3
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2014 | 9 |
| 2015 | 9 |
| 2016 | 3 |
| 2017 | 8 |
| 2018 | 9 |
| 2019 | 22 |
| 2020 | 10 |
| 2021 | 13 |
| 2022 | 5 |
| 2023 | 5 |
| 2024 | 6 |
| 2025 | 3 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
20 reports2 fires
“The electrical system and engine flickers on and off or sometimes dies entirely. The trigger is unknown and the underlying cause is unknown. It is unsafe because this has occurred while the vehicle is moving. The problem was confirmed and reproduced by a Subaru service center. They were unable to diagnose the issue. There is no warning when it will happen.”
Power train
20 reports1 crash
“The clutch throw out bearing and clutch needs to be replaced at 54,000 miles because of failure. This is a $2000 repair! This is a KNOWN issue, why isn’t this a recall?”
Engine
13 reports2 crashes1 fire
“I am reporting a complete engine failure on my 2014 Subaru Crosstrek at 140,000 miles due to a valve spring issue that appears to match Subaru’s Recall WTY-84 (NHTSA Campaign 18V772000). I checked my VIN and it currently shows no open recalls, but I’ve reviewed Subaru’s own documentation that lists 2013–2016 Crosstreks as affected by this defect. My vehicle clearly falls within that production range and has now suffered the exact failure described in that recall — a fractured valve spring causing a complete engine malfunction. I never received a recall notice, and when I contacted Subaru, they acknowledged the VIN wasn’t included in the recall despite the year, make, model, and symptoms matching exactly. This raises concern that the recall scope is too narrow and is excluding other affected vehicles. This failure created a safety issue due to sudden engine loss while driving and has led to significant repair costs that I believe should have been prevented. I am asking NHTSA to investigate whether additional VINs — including mine — should be added to the recall to prevent further safety risks for other Subaru owners in the same situation.”
Service brakes
12 reports5 crashes
“The contact owns a 2014 Subaru Crosstrek. The contact stated while driving approximately 30-40 MPH, the brake pedal was depressed; however, the vehicle accelerated unintendedly, and then decelerated. There was no warning light illuminated. The contact stated that the failure reoccurred while reversing into a parking spot the following day. The dealer and the manufacturer were not notified of the failure. The vehicle was not diagnosed nor repaired. The failure mileage was approximately 102,600.”
Air bags
7 reports2 crashes
“Airbag deployed for no reason, while pulling forward slowly from a parking spot. An airbag that deploys when there is no impact or collision is a clear risk to the safety of the driver, passengers and other drivers on the road.”
Vehicle speed control
7 reports5 crashes
“UNINTENDED ACCELERATION WHILE PARKING. APPLIED BRAKES BUT CAR KEPT ACCELERATING HITTING CARPORT COLUMN AT CANCER CENTER BRINGING ROOF DOWN ONTO CAR. CAR WAS TOTALED, NO INJURIES.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.