Problems · NHTSA complaints

2002 Suzuki Esteem problems

Owners filed 11 complaints about the 2002 Suzuki Esteem with NHTSA between Mar 2002 and May 2014. The most-cited component is structure (2).

Complaints
11
Filed with NHTSA
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Structure2
  2. Wheels2
  3. Fuel system, gasoline2
  4. Engine and engine cooling2
  5. Service brakes, hydraulic1
  6. Electrical system1
  7. Power train1
  8. Fuel system, other1
  9. Tires1
  10. Steering1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 9, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20026
20031
20041
20051
20060
20070
20081
20090
20100
20110
20120
20130
20141

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Structure

2 reports
“TL* THE CONTACT OWNS A 2002 SUZUKI ESTEEM. THE CONTACT OCCASIONALLY HEARD A LOUD NOISE FROM THE FRONT OF THE VEHICLE. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THAT THE SHIELDING NEEDED TO BE REPLACED AROUND THE MUFFLER. THE VEHICLE WAS REPAIRED HOWEVER,THE FAILURE RECURRED. THE RIGHT AXLE SHAFT WAS BROKEN ON THE SUBFRAME WHICH WAS CORRODED WITH EXTENSIVE RUST IN ADDITION TO THE ENGINE CRADLE CROSS MEMBER. THE VEHICLE WAS INSPECTED, DIAGNOSED AND REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED NO REMEDY. THE APPROXIMATE FAILURE MILEAGE WAS UNKNOWN.”
Owner complaint to NHTSAFiled May 20, 2014Structure, WheelsODI 10592781

Wheels

2 reports
“SOLE OWNER 2002 SUZUKI ESTEEM WAGON WITH ROTTED K-FRAME AND RUSTED WHEELS. SUZUKI WILL ONLY COVER K-FRAME PART AND DEALER WANTS $390. FOR LABOR. ARE THERE OTHER SUZUKI VEHICLES WITH REPORTED ROTTED K-FRAMES?. I'VE OWNED THIS VEHICLE SINCE APRIL 2002. THIS VEHICLE WILL NOT PASS STATE INSPECTION DUE TO ROTTED FRAME. *TR”
Owner complaint to NHTSAFiled Dec 10, 2008Structure, WheelsODI 10251398

Fuel system, gasoline

2 reports1 fire
“WHILE DRIVING CONSUMER NOTICED THAT SMOKE WAS COMING FROM UNDERNEATH THE MOTORCYCLE. CONSUMER PULLED OVER, AND MOTORCYCLE CAUGHT ON FIRE. CONSUMER EXTINGUISHED THE FIRE, AND HAD VEHICLE TOWED TO THE DEALER. *AK”
Owner complaint to NHTSAFiled Aug 17, 2004Fuel system, gasolineFire reportedODI 10089100

Engine and engine cooling

2 reports
“CONSUMER STATED THAT WHILE DRIVING AND WITHOUT WARNING OIL IS LEAKING FROM THE ENGINE CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS”
Owner complaint to NHTSAFiled Dec 30, 2002Engine and engine coolingODI 10001638

Service brakes, hydraulic

1 report
“AFTER SEVERAL MISDIAGNOSES FOR THE SAME PROBLEM WITH MY CAR GOING INTO GEARS THE PROBLEM WAS RESOLVED TWO MONTHS AFTER THE CAR WENT OUT OF WARRANTY. I WAS CHARGED TO FIX THE PROBLEM WHICH WAS COMPLETELY UNFAIR. THE FIRST TIME I BROUGHT THE CAR IN THE SERVICE MANAGER SAID I WASN''T PUSHING HARD ENOUGH ON THE BRAKE. THE SECOND TIME HE SAID IT WAS DO TO THE COLD WEATHER. THE THIRD TIME HE SAID THAT UNTIL THE CAR COULD NEVER GET BACK INTO GEAR HE WAS UNABLE TO FIX IT UNDER WARRANTY. THE FOURTH TIME HE FIXED A PART AND IT STILL HAD THE SAME PROBLEM. THE FIFTH TIME I TOOK IT TO ANOTHER SUZUKI DEALERSHIP WHERE THEY PROCEEDED TO TELL ME THAT THE OTHER DEALERSHIP DID NOT INSTALL THE PART CORRECTLY. THEN THE SIXTH TIME THEY SAID IT IS A DIFFERENT PART AND FIXED IT AND CHARGED ME BECAUSE IT IS OUT OF WARRANTY. THIS PROBLEM TOOK ONE YEAR AND ONE MONTH TO FIX. THE DISTRICT MANAGER SAID BECAUSE IT IS OUT OF WARRANTY THAT HE WOULD NOT APPROVE THE COST OF FIXING IT. EVEN THOUGHT THE PROBLEM STARTED AFTER ONLY TWO YEARS OF ME OWNING THE CAR AND WAS CLEARLY BACK WHEN IT WAS UNDER WARRANTY. THE CAR TO THIS DATE STILL DOESN''T HAVE 30,000 MILES ON IT.”
Owner complaint to NHTSAFiled Jun 24, 2005Service brakes, hydraulicODI 10126549

Electrical system

1 report
“THE CONSUMER TURNED THE KEY TO THE "ON" POSITION AND THE BIKE'S IGNITION ENGAGED AND CAUSED SUDDEN ACCELERATION WHICH RESULTED IN A CRASH. THE CONSUMER INDICATED THAT TURNING THE KEY TO THE "ON" POSITION IS ONLY SUPPOSE TO GIVE THE VEHICLE POWER. THE CONSUMER NORMALLY HAS TO HOLD THE CLUTCH LEVER IN AND PRESS START BUTTON FOR THE MOTORCYCLE TO ENGAGE. THE DEALER ADVISED THAT THE ENTIRE WIRING HARNESS HAS TO BE REPLACED. THE VEHICLE IS A 2002 SUZUKI VOLUSIA VL800 BK2 MOTORCYCLE. *NLM *TT”
Owner complaint to NHTSAFiled Apr 7, 2003Electrical systemODI 10015243
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.