Problems · NHTSA complaints

2002 Suzuki Grand Vitara XL-7 problems

Owners filed 67 complaints about the 2002 Suzuki Grand Vitara XL-7 with NHTSA between Jul 2002 and Oct 2020. The most-cited component is engine and engine cooling (12).

Complaints
67
Filed with NHTSA
Crashes
8
Reported by owners
Fires
3
Reported by owners
Injuries
3
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Engine and engine cooling12
  2. Vehicle speed control12
  3. Tires9
  4. Power train7
  5. Electrical system6
  6. Suspension6
  7. Fuel system, gasoline6
  8. Steering5
  9. Service brakes, hydraulic5
  10. Equipment3
  11. Engine2
  12. Air bags2
  13. Visibility2
  14. Electronic stability control (esc)1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 11, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20025
20038
200417
200514
20063
20071
20083
20094
20102
20112
20122
20130
20142
20151
20161
20170
20181
20190
20201

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Engine and engine cooling

12 reports
“AC COMPRESSOR WENT OUT TWICE IN MY 2002 SUZUKI XL-7. ONCE IN AUGUST 2009 AND AGAIN IN MAY 2012. I HAD TO HAVE IT REPLACED TWICE BECAUSE IT WAS A PRETTY HOT SUMMER. IT ASSUME IF THE CAR LAST ANOTHER FEW YEARS, I WILL HAVE TO REPLACE IT AGAIN. HOW ANNOYING! ALSO, AFTER THE SUMMER MONTHS, DURING THE WINTER MONTHS WHEN I NEED TO TURN ON THE HEAT, THE SERVICE ENGINE LIGHT COMES ON. I GOT THIS TESTED AND IT HAD TO DO WITH THE AC COMPRESSOR. THIS MAKES SENSE BECAUSE THE XL-7 COMPRESSOR IS DUAL. IT'S RUNS AC AND HEAT. POWER STEERING HAS BEEN LEAKING FOR THE PAST YEAR. I WOULD ADD POWER STEERING FLUID EVERY TWO WEEKS OR SO. BUT NOW IT'S PROGRESSIVELY GOTTEN WORSE. I HAVE TO ADD FLUID EVERY OTHER DAY. FRONT AND BACK BUMPER IS DISPLAYING CORROSION. IT LOOKS LIKE THE METAL HINGES THAT HOLD UP THE BUMPERS ARE WEARING AND YOU CAN SEE IT. THIS CAR WAS NOT BUILT TO LAST. I FORESEE MANY MORE ISSUES. *TR”
Owner complaint to NHTSAFiled Oct 11, 2012Steering, Engine and engine cooling, StructureODI 10479723

Vehicle speed control

12 reports5 crashes1 fire
“TL* THE CONTACT OWNS A 2002 SUZUKI XL7. WHILE DRIVING APPROXIMATELY 55 MPH, THE ACCELERATOR PEDAL WAS DEPRESSED AND THE VEHICLE ABNORMALLY ACCELERATED. THE BRAKES WERE ENGAGED AND THE VEHICLE SLOWED DOWN WITH A LOUD GRINDING NOISE. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM AND THEY ADVISED THE VEHICLE BE TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHO WAS UNABLE TO DUPLICATE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS UNAVAILABLE.”
Owner complaint to NHTSAFiled Oct 12, 2011Vehicle speed controlODI 10429656

Tires

9 reports
“TL*THE CONTACT OWNS A 2002 SUZUKI GRAND VITARA XL-7. THE VEHICLE HAS BRIDGESTONE DUELER H/T 687 (NA) TIRES, SIZE P235/60R17. THE CONTACT PURCHASED THE SET OF TIRES TWO YEARS AGO. CURRENTLY, THE TWO FRONT TIRES ARE DETERIORATING FROM THE INSIDE. THE REMAINING TREAD DEPTH WAS 1/8 AND 1/16. THE TIRE FAILURE MILEAGE WAS 25,000 AND THE VEHICLE CURRENT AND FAILURE MILEAGES WERE 77,130.”
Owner complaint to NHTSAFiled Jun 24, 2009TiresODI 10274879

Power train

7 reports
“THE CONSUMER STATED THAT SHE HEARD A SQUEALING SOUND UNDER THE HOOD WHILE MAKING A SHARP RIGHT TURN. OCCASIONALLY AFTER THE SOUND, THE STEERING CONTROL WOULD NOT BE THERE. THE CONSUMER SPOKE TO DEALER, WHO STATED THEY WORKED ON THE TRANSMISSION AND CHANGED THE OIL.”
Owner complaint to NHTSAFiled May 2, 2005Engine and engine cooling, Power trainODI 10118825

Electrical system

6 reports1 fire
“TL*THE CONTACT OWNS A 2002 SUZUKI XL-7. THE CONTACT STATED THAT THE AIR COMPRESSOR FAILED. WHILE DRIVING APPROXIMATELY 35 MPH WITH THE DEFROST ENGAGED, THE VEHICLE SHUT OFF. THE DEALER ADVISED THE CONTACT THAT SHE WOULD BE RESPONSIBLE FOR PAYING THE REPAIR COST SINCE THERE WERE NO RECALLS OR WARRANTIES. THE FAILURE MILEAGE WAS 35,000. THE CURRENT MILEAGE WAS 91,000.”
Owner complaint to NHTSAFiled Jan 20, 2010Electrical systemODI 10300427

Suspension

6 reports
“I WAS DRIVING DOWN THE ROAD FROM WORK AND I WAS ONLY GOING 40MPH AND MY CAR ALL OF SUDDEN STARTED SHAKING AND THE STEERING WHEEL WAS OUT OF CONTROL AND FINALLY GOT CONTROL OF IT AND SLOWED DOWN AND STOPPED AND NOTICED THE CROSS MEMBER WAS BROKE. IT WASN'T LIKE THAT WHEN I BOUGHT IT. NOW I HAVE A CAR THAT I'M PAYING FOR AND CAN'T DRIVE IT CAUSE IT DANGEROUS. *TR”
Owner complaint to NHTSAFiled Feb 1, 2015SuspensionODI 10680354
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 11, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.