Problems · NHTSA complaints
2025 Tesla Cybertruck problems
Owners filed 26 complaints about the 2025 Tesla Cybertruck with NHTSA between Jun 2025 and Oct 2026. The most-cited component is electrical system (7).
Complaints
26
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
2
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system7
- Forward collision avoidance6
- Lane departure5
- Suspension3
- Seats3
- Structure3
- Steering3
- Visibility/wiper2
- Service brakes2
- Seat belts2
- Wheels1
- Vehicle speed control1
- Air bags1
- Power train1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
10
16
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2025 | 10 |
| 2026 | 16 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
7 reports
“They swamped many parts from 1k tires swamped with bald tires, wheel covers switched, manager popped my window switches, blown suspension, main camera module swamped, das gone,”
Forward collision avoidance
6 reports1 crash
“Interior factory component off-gassing causes a recurring residue film on the internal glass of the forward-facing camera, completely blinding the vehicle's primary safety systems and FSD. Tesla Service refuses to rectify the defect under warranty, calling it standard maintenance, forcing owners to drive with compromised driver-assist features or pay recurring out-of-pocket fees.”
Lane departure
5 reports1 crash
“HTSA Safety Complaint Description The 2025 Tesla Cybertruck exhibits a persistent and recurring air suspension system defect that impairs safe vehicle operation. From the moment of delivery, the air suspension failed to raise or lower properly, displaying a fault message indicating potential restoration on the next drive. This did not occur. The issue included repeated overheating warnings, multiple system failure alerts, excessive compressor noise/knocking, steam and water discharge from the undercarriage, and the vehicle remaining stuck in a lowered ride height, causing scraping damage to underbody trim and mud flaps. The vehicle underwent a major warranty repair where the air suspension compressor was replaced due to a stuck exhaust valve and damaged air line, followed by recalibration. Despite this, suspension overheating warnings and intermittent system failure notifications continued to appear. On December 23, 2025, while driving at moderate speed in clear conditions, the vehicle suddenly and uncorrectably migrated off the roadway. Adaptive steering correction, braking intervention, and lane assist failed to engage. At the time of the incident, the…”
Suspension
3 reports
“I am submitting this complaint regarding two serious safety-related failures with my Tesla Cybertruck: a braking-system malfunction and a rear suspension/subframe failure at approximately 12,500 miles. The vehicle previously experienced a significant braking problem that required repair by an authorized Tesla Service Center. The initial repair did not properly resolve the issue, requiring the vehicle to return for additional service. Because the problem involved the braking system, I was concerned about the vehicle's ability to stop safely and predictably, creating a risk of a serious collision. Tesla's service records should document the diagnosis, repairs, and any related fault codes. At approximately 12,500 miles, the vehicle experienced a major failure involving the rear suspension/subframe. The rear suspension separated/dropped in relation to the subframe, causing significant damage. Tesla inspected the vehicle and performed extensive repairs involving the rear subframe, including component/part number 1250562-00-E. This failure created a serious safety risk because the rear suspension/subframe affects vehicle stability, wheel positioning, handling, and…”
Seats
3 reports
“I own a 2025 Tesla Cybertruck AWD. The fixed lower rail beneath the front passenger seat has two exposed openings. On September 7, 2026, a metal key fell through one opening into an inaccessible enclosed area beneath the seat and floor structure. The key could not be seen or retrieved. While driving, I repeatedly heard it sliding as the vehicle accelerated, stopped and turned. I attempted to reach it by creating a hand-sized opening in the lower protective panel, damaging that panel, but I still could not locate the key. While parking in my garage, I suddenly heard the key drop into a deeper area instead of continuing to slide. The unexpected sound startled me and I immediately braked. During this abrupt reaction in the confined garage, the right exterior mirror struck the garage structure and was damaged. This presents a design and safety concern. Small everyday objects can fall through the exposed seat-rail openings into an inaccessible vehicle cavity, move unpredictably and distract the driver. There is no apparent cover, screen or plug, and no reasonable owner-accessible retrieval method. I request that Tesla explain the purpose of these openings and why…”
Structure
3 reports1 related recall
“The vehicle's rear structural Giga Casting sustained severe structural failure, exhibiting two distinct cracks following an impact. The vehicle and the damaged casting are fully available for inspection upon request at my current location/service center. The safety risk is extreme. The Giga Casting is a core load-bearing structural component of the vehicle. Cracking in this area severely compromises the vehicle's structural integrity. If the vehicle continues to be driven, any subsequent minor impact or even routine road vibrations could lead to a catastrophic structural collapse, complete loss of vehicle control, or unpredictable battery pack intrusion, putting my life and other road users at severe risk. the structural cracks on the Giga Casting have been inspected and confirmed by the Tesla Service Center and I been told by the technician the casting is very easy to get damaged. When the accident happened the most cybertruck get damaged in the casting”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.