Problems · by component
2019 Tesla Model 3 seats problems
47 owner complaints to NHTSA about the 2019 Tesla Model 3 cite seats, 8% of all 623 complaints for this model year.
Complaints
47
8% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
1
Reported by owners
What owners say about the seats
Verbatim from NHTSA complaints, newest first
“The Restraint Control Module (RCM) fault code RCM_a056 intermittently appears and disappears on the vehicle's display. This code indicates a fault in the front passenger Occupant Classification System (OCS) — the sensor responsible for detecting passenger presence and weight to determine whether and how the passenger airbag deploys in a crash. Because the OCS sensor is malfunctioning, the passenger airbag may fail to deploy, deploy incorrectly, or deploy with wrong force in a collision, putting any front passenger at serious risk of injury or death. The fault is intermittent — it appears and disappears without any change in vehicle configuration or seating — which is consistent with a failing OCS sensor or degraded wiring harness connection under the passenger seat. No collision or injury has occurred. The vehicle has not yet been inspected by a dealer or service center. No independent inspection has been performed. Tesla has issued Service Bulletin SB-23-20-002, which has been revised at least seven times, acknowledging a known OCS sensor defect across multiple Model 3 vehicles. Despite this, no safety recall has been issued. The repair cost quoted by Tesla…”
“Alert RCM_a021pretenLapFrontLeft. Caused by the seat harness wires being pinched and stretched when moving the seat back/forward/up/down. Eventually the wires are damaged by the seat movement. Tesla has touted a feature called "Easy Entry" which moves the seat to a preset position to allow the driver to get in and out of the car more easily. This moves the seat lower and farther back and then moves the seat back up to the driver's position when ready to drive. This increased seat movement, every time the driver gets in and out of the car, causes the wires to wear prematurely and the above fault to trigger. In the event of an accident the driver side airbag may not deploy and/or the seat belt pretensioner may fail to lock the seat belt in place, leaving the driver exposed to serious potential injury risk. This issue can be seen in 2019 Tesla Model 3s and I believe an investigation by the NHTSA is warranted, at the very least.”
“I am writing to report a serious safety incident involving my 2019 Tesla Model 3. My goal is not to assign blame, but to make Tesla aware of an incident that I believe warrants review from a safety perspective. While the vehicle was parked, my children were sitting inside watching TV, we were standing 5 ft from the vehicle. My younger son was seated in the front passenger seat, and my older son, not realizing his brother had leaned over the top of the seat, adjusted the passenger seat upward. As the seat moved up, it trapped my younger son's neck against the seat and obstructed his airway. Fortunately, we were a couple of feet away and heard the sound of glass breaking. We were able to free him, and he began breathing again and no serious injury occurs. It was an extremely frightening situation that could have had a much more serious outcome. During the incident, the panoramic glass roof also shattered from the pressure of my youngest son's head. I understand this may have occurred because of the force involved, but I wanted to include it as part of the overall event. I recognize that children should not play inside vehicles unsupervised, but they are 8 and 10…”
“The Front Passenger Safety Restraint System failed prematurely on my 2019 Tesla Model 3 at only 23,105 miles, triggering the alert 'Alerts - Seats - Front passenger safety restraint system issue/Service is required' and disabling passenger airbag functionality. Upon inspection, Tesla Service quoted $1,285.13 out-of-pocket to repair the system. While the root failure involves a $12 occupant occupancy sensor (Part #1099592-00-F), Tesla's mandatory service procedures require a full subsystem revision cascade to fix it. Specifically, under 'Replace Occupant Classification System (OCS) of Front Passenger Seat while Servicing Subcomponents' and 'Update Front Passenger Airbag to Maintain Compatibility with Front Passenger Seat,' Tesla requires replacing the right-hand seat harness assembly (Part #1489060-03-G) and the complete Front Passenger Airbag (Part #1077823-00-G) solely to maintain hardware compatibility with the revised sensor. Because Tesla redesigned subcomponent hardware without offering a backwards-compatible replacement sensor for earlier Model 3 production units, restoring a critical primary safety system creates an exorbitant financial barrier, forcing…”
“I am getting an electrical fault which has disabled my front passenger seat airbags. They need to replace the wiring, which means they also now need to replace the passenger airbag itself because wiring has changed and the old airbag is not compatible with the new wiring. Replace Occupant Classification System (OCS) of Front Passenger Seat while Servicing Subcomponents Update Front Passenger Airbag to Maintain Compatibility with Front Passenger Seat I had this same error 4 months ago and it ended up shorting out the entire electrical system, which disabled autosteer and eventually completely disabled power steering which made the car unusable. Tesla service center called it a water intrusion problem and had to replace the entire front electrical harness system and steering rack costing $4500. Now the problem has resurfaced and I'm afraid I might lose power steering again which is extremely dangerous and could happen any time, in addition to my airbags potentially not deploying.”
“It was raining and my passenger got in the car (slightly damp). When he sat down, I reveived an error message on the screen saying "Front passenger safety restraint system issue". The airbag light is red indicating that it won't work for my passenger. You should be able to get into a car wet without your airbag no longer working. My understanding is that this is a common problem. Tesla wants > $1000 to replace the seat sensor + requires me to pay to have my airbag replaced so the part matches the sensor. According to Tesla Service Bulletin SB-23-20-002, the new style of seat sensor is strictly incompatible with the older style of airbag (known as a "Full Suppression" airbag). $182 (Diagnostic Fee) $475 (OCS Replacement) $318 (Airbag Update) + Labor + Tax The internet is full of reports of this issue. Just google "Front passenger safety restraint system issue". I do not have an invoice for the repair yet. Tesla's service center's first available appt is in 25 days. This means I have to go 25 days without a passenger in my front seat.”
Showing 6 of 47 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.