Problems · by component

2020 Tesla Model 3 steering problems

48 owner complaints to NHTSA about the 2020 Tesla Model 3 cite steering, 11% of all 455 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
48
11% of all complaints
Crashes
7
Reported by owners
Fires
1
Reported by owners
Injuries
4
Reported by owners
01 —Owner reports

What owners say about the steering

Verbatim from NHTSA complaints, newest first
“I am reporting a premature and severe multi-component front suspension failure on my 2020 Tesla Model 3 that poses a serious steering and control safety hazard. While driving and turning at low speeds (such as parking), the front end began emitting a loud mechanical clicking and popping sound. A certified technician diagnosed the vehicle and found that multiple critical suspension components had failed or worn prematurely at just 55,089 miles. The failures include the front lower lateral links, front lower compliance links, front upper control arms, stabilizer bar and front end hubs failing completely and simultaneously. This is a well-documented issue among 2018–2020 Model 3 vehicles and is currently the subject of an active NHTSA Preliminary Evaluation investigation regarding front lower lateral link detachment. Premature failure of these load-bearing suspension components compromises the vehicle’s structural integrity, accelerates extreme tire wear, and presents an immediate risk of component separation or sudden loss of steering control at high speeds. Tesla should issue a safety recall for these defective suspension components and compensate owners for out-of-pocket repairs.”
Owner complaint to NHTSAFiled Oct 30, 2026Steering, SuspensionODI 11774757
“VEHICLE INFORMATION Make/Model/Year: Tesla Model 3 (2020) Component: Steering / Autonomous Control (ADAS) INCIDENT SUMMARY While driving on Autopilot/FSD southbound from [XXX], the vehicle experienced a sudden, uncommanded lateral steering excursion (phantom steering actuation) pulling abruptly toward the roadside shoulder. The driver had to immediately apply manual counter-steering torque to override the system and prevent a major collision. This unprompted steering correction caused the passenger side mirror structure to strike a roadside utility pole. KEY SAFETY FACTORS Sudden loss of directional control caused by computer-generated steering inputs rather than driver command or road obstruction. Quick driver intervention prevented a severe collision, but resulted in structural impact to the entire passenger mirror assembly. An official service ticket has been filed with the manufacturer requesting an immediate engineering telematics log pull (Steering Angle Sensor inputs vs. manual override torque, FSD state logs, and camera arrays) for the specific timestamp.”
Owner complaint to NHTSAFiled Oct 16, 2026Steering, Forward collision avoidanceODI 11771534
“The steering assist reduced alert popped up on the tesla screen. While attempting to turn into a parking garage, a "steering assist reduced" alert suddenly appeared on the tesla screen, and the steering wheel locked up/became extremely heavy and unable to steer left or right. Because the steering assist failed in active traffic at the entrance, the vehicle was temporarily stranded, exposing to oncoming traffic and created an immediate risk. Failed component: electronic power-assisted steering (EPAs) rack and steering gear assembly. The failed component was replaced by Tesla and is not available for personal inspection. Safety risk: The sudden loss of steering ability in active traffic prevented normal maneuvering, forcing the vehicle into a hazardous position where passing vehicles could have collided with it. The issue was confirmed by Tesla Service, who performed a full steering rack replacement. The vehicle was inspected and repaired directly by the manufacturer (Tesla Service Center). There were no warning lights or symptoms prior to the incident; the failure and "steering assist reduced" error appeared abruptly during the turn.”
Owner complaint to NHTSAFiled Sep 16, 2026SteeringODI 11764589
“On July 11 at approximately 6:47 a.m., I was operating my Tesla Model 3 on Interstate 65 in Hart County, Kentucky, with Full Self-Driving (FSD) engaged during normal highway travel. Approximately one hour earlier, I had departed a highway rest area after sleeping from the previous day’s travel. Rain developed during the trip, but I observed adequate visibility, apparent roadway traction, and I was not impaired. I was traveling in the far-right lane of a three-lane interstate. The posted speed limit was approximately 70 mph; however, FSD limited the vehicle to approximately 65 mph and displayed warnings indicating that the higher speed was unavailable. While FSD remained engaged, the system initiated a lane change from the far-right lane into the center lane. After entering the center lane, the vehicle began displaying repeated warning messages and FSD disengaged multiple times. I attempted to locate settings related to the warnings on the touchscreen but could not identify an available adjustment. During the third disengagement, I perceived that the vehicle continued braking without releasing while steering resistance increased significantly. The steering wheel…”
Owner complaint to NHTSAFiled Jul 14, 2026Steering, Vehicle speed control, Service brakesCrash reportedODI 11750430
“On XXX at approximately 5:00 PM, I was driving my 2020 Tesla Model 3 on [XXX] from [XXX] toward [XXX], with Tesla FSD engaged. Near the area where the center divider begins/ends, the vehicle crossed the double yellow/divider area and entered the opposing traffic lane. There was no oncoming traffic at that moment, so there was no crash, but this created a serious potential head-on collision risk. The car also did several hard jerks that aggravated my neck and back that it has been consistently doing for a long time which cause worse ongoing headaches. The system/component that malfunctioned was Tesla FSD/Advanced Driver Assistance, including lane keeping/steering behavior. The vehicle is available for inspection upon request. My safety and the safety of others were put at risk because the vehicle moved into the lane for oncoming traffic. I had to intervene and no longer feel safe using FSD. I have reported unsafe FSD behavior to Tesla multiple times before, but the issue has not been resolved. Tesla service has previously listed the concern as “FSD not working properly/test drive required” and/or general diagnosis, but I have not received a clear written…”
Owner complaint to NHTSAFiled Jul 2, 2026Steering, Lane departureODI 11748025
“Sunday [XXX] downtown Sacramento, driving about 25 mph. Heard a loud bang—bolt sheared off front subframe. Steering felt lagging upon making a right turn vehicle proceeded in a very wide turn, pulled into parking lot. Wheel locked right as I exited [XXX] parking spot; steering went slack, brakes scraped rotor. Two witnesses saw hardware hit pavement. AAA tech removed tire: lower control arm bolt missing, no Loctite, subframe raw. Second bolt loose—single point of failure. Tesla missed this on six different service visits and during their one-twenty inspection before delivery. Recall 21V835 should’ve flagged it but service personnel assured me all clear on every visit . Vehicle towed to Tesla service center at 1104 Tinker rd, Rocklin, CA. Tesla shop manager Sal confirmed this failure as manufacturers defect, and poor assembly. Safety was seconds from total loss. Need probe.”
Owner complaint to NHTSAFiled Feb 4, 2026Steering, SuspensionODI 11715438

Showing 6 of 48 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 7, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Steering: automated

Over-the-air fixFree remedy

Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection without coming to a complete stop, or proceeding into an intersection during a steady yellow traffic signal without due caution. In addition, the system may respond insufficiently to changes in posted speed limits or not adequately account for the driver's adjustment of the vehicle's speed to exceed posted speed limits.

SteeringReported Feb 15, 2023NHTSA 23V085000
Data from NHTSA Recalls API · synced Nov 7, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.