Problems · NHTSA complaints

2019 Tesla Model X P100D problems

Owners filed 73 complaints about the 2019 Tesla Model X P100D with NHTSA between Apr 2019 and Jun 2025. The most-cited component is suspension (23).

Complaints
73
Filed with NHTSA
Crashes
10
Reported by owners
Fires
3
Reported by owners
Injuries
5
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Suspension23
  2. Electrical system16
  3. Structure12
  4. Vehicle speed control8
  5. Steering7
  6. Forward collision avoidance6
  7. Wheels5
  8. Air bags3
  9. Exterior lighting3
  10. Service brakes3
  11. Electronic stability control (esc)3
  12. Fuel/propulsion system2
  13. Back over prevention2
  14. Power train2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20197
202019
202111
20229
202314
20249
20254

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Suspension

23 reports3 crashes2 fires
“I got my suspension replaced on my 2019 Model X (that I bought used from Tesla directly) in June 2023. Tesla was suppose to do a through 140 point inspection before putting the car for sale on their website but after less than 2 years and 15000 miles (after the suspension was replaced). The same suspension same issue came up. Tesla told me that they need to replace the suspension again and will bill me $2100. I have owned multiple cars but I have not have to replace suspension on any of my cars ever. How can a suspension fail first at 35000 miles and then again 15000 miles. This seems like Tesla is knowingly putting faulty parts in the car to keep making money on parts and labor. This should be looked into and investigated by National Highway Safety. And Tesla should issue a recall for these and replace them with good quality parts.”
Owner complaint to NHTSAFiled Apr 29, 2025SuspensionODI 11657481

Electrical system

16 reports2 crashes
“The contact owns a 2019 Tesla Model X. The contact stated that while turning the steering wheel, there was an abnormal sound coming from the front end near the tires and wheel wells. There was a vibration in the front end of the vehicle while driving. The Autopilot feature became inoperable. The "Autopilot camera unavailable" message was displayed. While driving, the instrument cluster went dark. The vehicle was taken to the local dealer, where it was diagnosed that the failure was due to a possible camera blockage. The ball joints and control arm were resealed. The vehicle was calibrated and informed that the vehicle was working as designed. The vehicle was repaired. The manufacturer was not contacted. The failure mileage was approximately 55,482.”
Owner complaint to NHTSAFiled Sep 8, 2023Suspension, Electrical system, Back over preventionODI 11543337

Structure

12 reports3 crashes
“My 2019 Tesla Model X suddenly accelerated as I was going to park and ended up hitting a tree. It did not stop even on braking. The car is currently being inspected by the car insurance company, Geico. I checked online and found known issues of sudden unintended acceleration with Tesla vehicles.”
Owner complaint to NHTSAFiled Jul 24, 2024Air bags, Structure, Vehicle speed controlODI 11604199

Vehicle speed control

8 reports3 crashes
“While I was driving, I got an error on my dashboard that "acceleration and top speed reduced. performance may be restored on next drive". After I got this error, from onwards the car was not slowing down even though I remove my foot from accelerator and sometimes it is accelerating itself even though I was not on cruise control or auto pilot. Luckly brakes were working when it was causing sudden unintended acceleration. After I stopped my car at safe location it did not start, and it got towed to Tesla dealer. My concern is that I felt it is most dangerous and it can cause life threating accident. Could you please take necessary action on this incident which causing sudden unintended acceleration. Thank you, [XXX]”
Owner complaint to NHTSAFiled Sep 23, 2024Vehicle speed controlODI 11615895

Steering

7 reports1 crash1 fire
“I was just out of warranty and have a VERY loud squeaky noise when I turn my wheel. I was told that because of the weight of the battery, this can happen. I was told it was not an expensive fix but now they say it's $3,000. It is a known issue and the engineers didn't build to hold the car up properly with the weight of the battery. May be a potential hazard and I don't feel safe driving it and also hard to drive as loud as it is. If they are aware and have since fixed this issue, my car should be fixed at no cost to me. For the record, they took off the cost of the estimate and put all zeros which I also found to be odd.”
Owner complaint to NHTSAFiled Feb 15, 2024Steering, Suspension, Unknown or otherODI 11572153

Forward collision avoidance

6 reports
“I own a 2019 Tesla Model X. After Tesla upgraded my vehicle from AP2.5 to the FSD hardware module, the front camera view became blurry. I disassembled the camera housing and found that a heated line in the windshield, intended to prevent fog or ice buildup in front of the camera, runs directly through the camera’s field of view. This line now causes noticeable image distortion, which interferes with safety-critical features such as FSD, forward collision warning, and lane keeping assistance. The Tesla service supervisor confirmed this is not my fault. He explained the issue may have been caused by heat from the line gradually affecting the glass, or that the upgraded FSD hardware, which captures clearer images, is now revealing a flaw that was previously less visible. He also mentioned that Tesla redesigned this component in newer Model X vehicles to prevent this issue. However, because my car is out of warranty, they are refusing to replace the windshield. Since the FSD upgrade, I have experienced multiple warning messages while using FSD. On one occasion, while driving on the freeway, the system suddenly disengaged and displayed a message saying the camera…”
Owner complaint to NHTSAFiled Jun 19, 2025Visibility/wiper, Forward collision avoidanceODI 11667961
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.