Problems · NHTSA complaints

2024 Tesla Model X problems

Owners filed 27 complaints about the 2024 Tesla Model X with NHTSA between Mar 2024 and Oct 2026. The most-cited component is forward collision avoidance (9).

Complaints
27
Filed with NHTSA
Crashes
2
Reported by owners
Fires
0
Reported by owners
Injuries
0
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Forward collision avoidance9
  2. Electrical system4
  3. Steering3
  4. Structure3
  5. Suspension3
  6. Service brakes2
  7. Vehicle speed control2
  8. Air bags2
  9. Seat belts2
  10. Exterior lighting2
  11. Lane departure1
  12. Power train1
  13. Fuel/propulsion system1
  14. Wheels1

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 10, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20246
202510
202611

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Forward collision avoidance

9 reports1 crash
“On XXX at approximately 465 miles, multiple critical safety systems simultaneously failed on my 2024 Tesla Model X (VIN: [XXX]). Dashboard warnings indicated that ABS, stability control, traction control, steering assist, and automatic emergency braking were all simultaneously disabled. The vehicle was taken to Tesla Service immediately. Tesla diagnosed the issue as a faulty wheel speed sensor and performed a replacement (RO# XXX). This simultaneous disabling of five critical safety systems on a vehicle with only 465 miles is a serious safety defect. Additionally, on XXX at approximately 21,180 miles, a passenger airbag warning light illuminated requiring service. This was resolved and addressed by slight moisture on son's shorts triggering the alert but unsure why this would cause such sensitivity. The vehicle has required 12 service visits since delivery in November 2024 for various recurring safety and mechanical issues.”
Owner complaint to NHTSAFiled Jul 29, 2026Steering, Service brakes, Forward collision avoidanceODI 11753633

Electrical system

4 reports1 related recall
“Since a 2026 over-the-air software update, every time I disengage Tesla Full Self-Driving (Supervised) while driving, on any road and at any speed, the center touchscreen shows a large pop-up titled "Why did you intervene?" with four buttons (Navigation, Parking, Critical, Other) and a voice-message option. It covers about a third of the display, including navigation, media controls and, during parking, the camera view. It does not clear on its own while driving; it stays until the driver taps an option or shifts into Park. Photos attached. Disengagements happen at the most demanding moments: correcting the system, avoiding a hazard, merging or parking. This prompt draws the driver's eyes and hand to the touchscreen at exactly those moments, on every disengagement and several times per drive. I believe this creates a foreseeable visual-manual distraction risk and conflicts with NHTSA's Visual-Manual Driver Distraction Guidelines. There is no setting to disable this prompt; the only way to avoid it is to stop using FSD, which I paid for. The car is collecting training feedback from drivers in real time at the expense of attention to the road. I request that…”
Owner complaint to NHTSAFiled Oct 14, 2026Electrical system, Unknown or otherODI 11771102

Steering

3 reports1 related recall
“Vehicle GPS self driving is malfunctioning. GPS shows the route driving through houses and buildings The assisted self driving is extremely unsafe to use and the same goes for the GPS guided navigation The GPS is untrustworthy giving multiple unsafe routes.”
Owner complaint to NHTSAFiled Apr 13, 2026Steering, Forward collision avoidanceODI 11730830

Structure

3 reports
“Both Garnish - Fender - Front - LH Right side and Left side come loose when driving in rain. The force of wheels pushing rain water on the fender garnish causes both the left and right fender garnish 4 push clips to come loose. When this fender garnish breaks and flies off it could hit a pedestrian, another car on the road or the car it is installed on causing an accident”
Owner complaint to NHTSAFiled May 31, 2026StructureODI 11741158

Suspension

3 reports
“The vehicle experienced serious drive control failures on three separate dates: September 21, 2024; October 2, 2024; and July 26, 2025. On each occasion, acceleration was either severely delayed or completely unresponsive, and the vehicle rolled backward when attempting to move forward on an incline. The following warnings appeared on the dashboard: “Stability Control Disabled,” ESC (Electronic Stability Control) warning light, and Air Suspension System warning. These symptoms occurred both while stationary and while driving. The vehicle was brought to Tesla service centers twice—on October 10, 2024, and September 2, 2025. On both occasions, Tesla stated that the issue could not be reproduced and returned the vehicle without performing any repairs. During the second visit, Tesla performed a $275 wheel alignment adjustment. The service report noted that the warning lights “may be restored on next drive.” I was verbally told that adjusting the alignment might help identify the root cause, but Tesla never explained how this adjustment was related to the actual symptoms. After performing the alignment, I was simply notified that the vehicle was ready for pickup.…”
Owner complaint to NHTSAFiled Sep 8, 2025Suspension, Vehicle speed control, Fuel/propulsion systemODI 11685764

Service brakes

2 reports1 crash
“On July 29, 2024, when my husband backed the vehicle out of the garage slowly, the vehicle suddenly accelerated and it hit the stone column causing a big damage to the car. I believe the pedal speed control and emergency brake have problems. When I reported to Tesla, they said the vehicle was not at fault. They said the issue had been resolved remotely by the engineer and cancelled my service appointment. When I asked for the engineer report, Tesla rep told me to download the data report. After I downloaded the data report, it shows no data 2 hours before and after the time of the incident. When I tried to retrieve the video on the replay function in the vehicle, the video was not there anymore. Fortunately, my husband recorded the video on his phone and I have a copy of the video. I feel very disappointed and frustrated with how Tesla handled the issue. If they are not at fault, how come the data report and video are not available? I filed a claim under my auto insurance policy and got the vehicle fixed. This sudden unintended acceleration happened to me back in June when the vehicle accelerated by itself to 41mph. My daughter, who was sitting next to me in…”
Owner complaint to NHTSAFiled Sep 27, 2024Vehicle speed control, Service brakes, Forward collision avoidanceCrash reportedODI 11616937
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 10, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.