2023 Tesla Model Y suspension problems

“I was backing out of a parking spot and as I shifted to driving forward I heard a loud bang from the front driver's side wheel well. I got out to see what had happened, expecting a flat tire, but nothing visually appeared wrong. So I got back into the vehicle and started to drive away again, I could drive straight or turn left, but if I tried to turn right it made loud grinding noises. I slowly drove around the parking but quickly determined the vehicle was unsafe and undriveable at that point. Additionally, I found a large bolt on the ground near where I had driven the vehicle. I no longer have the bolt, because the service center kept it. I arranged to have the vehicle towed to a local Tesla Service Center where they discovered "the front left lower lateral link bolt was missing and the remaining bolt was loose". After having the vehicle repaired, I discovered that this exact issue has been documented and resulted in NHTSA Recall Campaign 22V895000 / Tesla Bulletin SB-22-31-002 (improperly torqued lateral link fasteners). I requested a refund for the towing and repair cost, but was told that there are no active recalls on my VIN. I believe the scope of the…”

“Noticed a clunking noise from the front of car. Put in a service request via the Tesla app. It said it was fin to drive and made an appointment for 2 weeks later. 1 week later, there was a very loud noise and settling of the car. 2 bolts were on the ground and the left front wheel lost steering control. The bolts secure the lower control arm. This would have been catastrophic if it had occurred while driving.”

“While driving normally, the vehicle experienced a sudden mechanical failure without any prior warning or dashboard alerts. We heard a loud clunking noise followed immediately by a very loud "pop" or banging sound. Upon pulling over safely, we discovered that two large bolts had completely detached and fallen out from the front suspension assembly. Furthermore, structural components underneath the vehicle were visibly fractured, cracked, and hanging down. The vehicle was completely disabled and unsafe to operate, requiring and immediate flatbed tow directly to the Tesla Service Center. This failure matches the precise parameters of the active National Highway Traffic Safety Administration investigation, Preliminary Evaluation PE26006, opened on July 29, 2026, regarding front lower lateral link detachments and fractures in 2021-2023 Model Y vehicles. Current Vehicle Status: The vehicle is currently at the Tesla Service Center awaiting fully diagnosis and structural repair assessment. Photos of the detached bolts and the cracked hanging structural components have been fully preserved as physical evidence.”

“A large bolt completely detached from the drivers side suspension. The vehicle made scraping noises when turning. Tesla confirmed lateral link bolt and brushing damage. The vehicle required towing. There has been no previous suspension or steering work.”

“The contact owns a 2023 Tesla Model Y. The contact stated that upon pulling out of the driveway, there was an abnormal screeching sound coming from the vehicle. The contact stated that extra effort was need to steer the vehicle to the left. After turning the steering wheel to the right, the vehicle dipped several inches. Upon exiting the vehicle, the contact became aware that the front upper control arm was hanging down due to a loosened bolt. Due to the failure, the vehicle towed to a Tesla Service Center. Upon speaking to a technician at the Service Center, the contact was informed that the dealer had never heard of the failure. Upon investigation, the contact discovered and associated the failure with NHTSA Action Number: PE26006 (Suspension). The vehicle remained with the dealer. The failure mileage was approximately 29,000.”

“While driving at low speed entering a parking lot, I heard a sudden loud noise and two structural bolts (grade 10.9 flange bolts) fell from the front of the vehicle. I brought the car to a stop inside the lot and had it towed. Tesla Service Fremont diagnosed that a front lower lateral link fastener had 'backed out,' which damaged the front subframe and the left front halfshaft. Tesla replaced the front subframe assembly, left front halfshaft, front lower lateral links, front lower compliance links, and front aero shield at no charge under Goodwill. There was no warning before the failure. A detached front lateral link fastener at highway speed can cause sudden loss of steering control. Tesla has issued multiple prior recalls for front suspension fasteners backing out or being under-torqued (2020, 2021, 2022, and September 2026), but none covers this vehicle, a November 2023 Fremont build.”