Problems · NHTSA complaints

2023 Tesla Model Y problems

Owners filed 1,194 complaints about the 2023 Tesla Model Y with NHTSA between Nov 2022 and Oct 2026. The most-cited component is forward collision avoidance (481).

Complaints
1,194
Filed with NHTSA
Crashes
157
Reported by owners
Fires
4
Reported by owners
Injuries
87
People reported injured
Deaths
1
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Forward collision avoidance481
  2. Steering219
  3. Vehicle speed control168
  4. Service brakes152
  5. Suspension137
  6. Electrical system126
  7. Lane departure84
  8. Visibility/wiper61
  9. Wheels52
  10. Back over prevention43
  11. Air bags41
  12. Seat belts36
  13. Structure32
  14. Power train29

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20229
2023544
2024262
2025161
2026218

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Forward collision avoidance

481 reports59 crashes1 related recall
“I am reporting a serious safety-related malfunction involving my 2023 Tesla Model Y, which has approximately 55,000 miles. The incident involved multiple vehicle systems, including the front drive motor, propulsion system, traction control, stability control, steering assistance, and braking-related functions. Prior to the incident, I noticed a water-sloshing sound coming from underneath the vehicle, possibly near the rocker panels, following heavy rainfall. After driving for approximately five minutes and parking, I received multiple warning messages indicating that traction control, stability control, and automatic emergency braking were unavailable. Approximately two hours later, I returned to the vehicle, and the warnings had temporarily disappeared. However, about halfway through my next drive, multiple warnings suddenly reappeared, and the vehicle’s driving and braking behavior changed significantly. The regenerative braking stopped functioning, causing the vehicle to continue rolling when I released the accelerator instead of slowing down as expected. When I applied the brake pedal, I experienced unusual vibrations, increased braking effort, and abnormal…”
Owner complaint to NHTSAFiled Oct 23, 2026Electrical system, Service brakes, Forward collision avoidanceODI 11773222

Steering

219 reports32 crashes3 related recalls
“I was backing out of a parking spot and as I shifted to driving forward I heard a loud bang from the front driver's side wheel well. I got out to see what had happened, expecting a flat tire, but nothing visually appeared wrong. So I got back into the vehicle and started to drive away again, I could drive straight or turn left, but if I tried to turn right it made loud grinding noises. I slowly drove around the parking but quickly determined the vehicle was unsafe and undriveable at that point. Additionally, I found a large bolt on the ground near where I had driven the vehicle. I no longer have the bolt, because the service center kept it. I arranged to have the vehicle towed to a local Tesla Service Center where they discovered "the front left lower lateral link bolt was missing and the remaining bolt was loose". After having the vehicle repaired, I discovered that this exact issue has been documented and resulted in NHTSA Recall Campaign 22V895000 / Tesla Bulletin SB-22-31-002 (improperly torqued lateral link fasteners). I requested a refund for the towing and repair cost, but was told that there are no active recalls on my VIN. I believe the scope of the…”
Owner complaint to NHTSAFiled Oct 28, 2026Steering, SuspensionODI 11774296

Vehicle speed control

168 reports36 crashes
“The contact owns a 2023 Tesla Model Y. The contact stated that while pulling into a parking space with the brake pedal depressed, the vehicle unintendedly accelerated and struck an occupied parked vehicle ahead. Upon shifting into Reverse (R), the failure recurred, causing the vehicle to strike the front bumper of a parked and unoccupied USPS truck, which then struck a parked, unoccupied vehicle. The contact engaged the electric parking brake to stop the vehicle. The contact stated that the forward collision avoidance system failed to engage to prevent the collisions. The front driver's side air bag failed to deploy as expected. The vehicle sustained rear-end damage. The vehicle was towed to an auto collision center, where a superficial diagnostic inspection was performed, and the contact was informed that no failure was found. The manufacturer was notified of the failure and referred the contact to a Tesla Service center and to the NHTSA Hotline for assistance. The failure mileage was 30,616.”
Owner complaint to NHTSAFiled Oct 16, 2026Air bags, Vehicle speed control, Forward collision avoidanceCrash reportedODI 11771589

Service brakes

152 reports35 crashes
“On September 13, 2026, my 2023 Tesla Model Y (13,300 miles) displayed a High Voltage System alert stating the vehicle may not restart and service was required. I brought the vehicle to the Tesla Service Center for diagnosis. The technician found the alert occurred when the brake pedal was applied and identified electromagnetic interference affecting signal integrity in that circuit. On September 17, 2026, a ferrite suppressor was installed to address the interference, and the technician noted the alert cleared. He advised that if the concern returned, replacement of the CHMSL (Center High Mount Stop Lamp) may be required. The same day I picked up the vehicle after this repair, the High Voltage System alert recurred. Both occurrences happened while the vehicle was operating under Full Self-Driving (FSD), not under manual braking. My foot was not on the brake pedal either time. This detail was not accounted for in the original diagnosis, which was based on manual pedal actuation as the trigger. I have raised this discrepancy with Tesla and requested a re-diagnosis based on FSD-commanded brake actuation, including review of vehicle logs for both incident…”
Owner complaint to NHTSAFiled Sep 22, 2026Electrical system, Exterior lighting, Service brakesODI 11766118

Suspension

137 reports3 crashes1 related recall
“Noticed a clunking noise from the front of car. Put in a service request via the Tesla app. It said it was fin to drive and made an appointment for 2 weeks later. 1 week later, there was a very loud noise and settling of the car. 2 bolts were on the ground and the left front wheel lost steering control. The bolts secure the lower control arm. This would have been catastrophic if it had occurred while driving.”
Owner complaint to NHTSAFiled Oct 25, 2026Steering, SuspensionODI 11773531

Electrical system

126 reports24 crashes3 fires3 related recalls
“The contact owns a 2023 Tesla Model Y. The contact stated that while the vehicle was parked, the Full Self-Driving software was downloaded and caused the computer to become inoperable. The contact associated the failure with NHTSA Campaign Number: 25V002000 (Back Over Prevention, Electrical System); however, the VIN was not included in the recall. Additionally, the contact associated the failure with SB-25-00-001. The dealer was contacted. The contact requested a complete diagnostic log from the dealer. However, the dealer had not provided the full log or accompanying pictures due to proprietary terms and conditions. The manufacturer was contacted by phone and made aware of the failure. The failure mileage was approximately 67,000.”
Owner complaint to NHTSAFiled Oct 27, 2026Electrical system, Back over preventionODI 11774018
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.