Problems · by component

2002 Toyota Avalon vehicle speed control problems

25 owner complaints to NHTSA about the 2002 Toyota Avalon cite vehicle speed control, 18% of all 142 complaints for this model year.

Complaints
25
18% of all complaints
Crashes
16
Reported by owners
Fires
0
Reported by owners
Injuries
7
Reported by owners
01 —Owner reports

What owners say about the vehicle speed control

Verbatim from NHTSA complaints, newest first
“I WAS DRIVING ON A HIGHWAY WHEN THE CAR ACCELERATED BY ITSELF, BRAKES DID NOT WORK. THE CAR PUT ITSELF IN THE MIDDLE OF TWO LANES, THEN ACCELERATED TURN HALF ,I THINK, CRASHED (THE FRONT OF THE CAR)WITH A SMALL HILL SOME HOW DID NOT STOP AND ENDED UP SOMEHOW TURNING BACK AND CRASHED AGAIN THIS TIME THE BACK OF THE CAR CRASHED AGAINST THE HILL AND STOPPED. THE CAR SUFFERED SEVERAL BREAKS IN AND A TRANSMISION REPAIR. THIS IS MY THIRD TOYOTA. IT WAS PERFECT BEFORE THE INCIDENT. IT WAS VERY SCARY. JUST A FEW MIN BEFORE THE CRASH I WAS PASSING A TOLL AT ABOUT 28 MPH. AFTER PASSING THE TOOL I WAS FASTER THAN THAT BUT I DO NOT LIKE TO SPEED.”
Owner complaint to NHTSAFiled Mar 26, 2019Vehicle speed control, Service brakes, Fuel/propulsion systemCrash reportedODI 11191620
“MOVING MY CAR FROM A TO B PUT IT IN REVERSE IT JUST TOOK OFF BY IT SELF. IT WAS GOING SO FAST I COULD NOT STOP IT EVEN PRESSING THE BREAKS IT STILL WENT FAST ON IT ON. I STARTED SCREAMING WHY THIS CAR GOING SO FAST AND WHY I CAN'T STOP IT. IT STOPPED WHEN IT HIT THE CARPORT AND TO SIENNA VAN UNDER THE CARPORT.WHICH MY VANS ARE DAMAGE VERY BAD. I CALL TOYOTA CORPORATION AND TOLD THEM WHAT HAPPEN. THEY ASKED ME WHAT I WANTED FROM TOYOTA I SAID MY CAR CARPORT, AND BOTH VANS FIX. THEY GAVE ME A CLAIM NUMBER.SO THEY ARE HAVING AN INSPECTOR TO INSPECT IT I WILL HAVE TO PAY TO HAVE IT TOWED. THEY WORK FOR TOYOTA AND MAY SAY THE CAR IS FINE BUT I KNOW WHAT HAPPEN TO ME. IT IS SCARY, I COULD HAVE BEEN KILLED. IN MY OWN BACKYARD.”
Owner complaint to NHTSAFiled Apr 16, 2018Vehicle speed control, Unknown or otherCrash reportedODI 11088524
“I WAS LEAVING PARKING LOT @ 1-2 MPH TURNING RIGHT ONTO W TUOLUMNE RD IN TURLOCK CA. SUDDENLY CAR TOOK OFF LIKE A JET, BRAKES DIDN'T DEPRESS, HIT AN ISLAND THEN SLAMMED INTO TREE. I AM INJURED ANS CAR TOTALED. VEHICLE SPEED CONTROL ACCELERATION PEDAL PROBLEM.”
Owner complaint to NHTSAFiled Jun 26, 2017Vehicle speed controlCrash reportedODI 11001378
“MY 2002 TOYOTA AVALON CONTINUED TO ACCELERATE WHEN I TOOK MY FOOT OFF THE GAS PEDDLE AND DEPRESSED THE BRAKE. I TRIED USING THE BRAKE AND EMERGENCY BRAKE TO STOP THE CAR, BUT I COULD NOT STOP THE CAR'S ACCELERATION. MY CAR ENDED UP SLAMMING INTO A HOUSE. IT WAS INVESTIGATED BY SHELBY TOWNSHIP MICHIGAN POLICE AND CONFIRMED THE ACCELERATED WAS STUCK. I RECEIVED SEVERE INJURIES IN THIS ACCIDENT INCLUDING A HEAD INJURY, AND NECK & BACK INJURIES. I AM CONCERNED ABOUT THE SAFETY OF OTHER PEOPLE DRIVING A SIMILAR CAR. PLEASE INVESTIGATE.”
Owner complaint to NHTSAFiled Jun 18, 2015Vehicle speed control, Service brakesCrash reportedODI 10726018
“TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT STATED THAT WHILE DRIVING 1 MPH AND GOING THROUGH A CAR WASH, THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO A VEHICLE DIRECTLY IN FRONT OF IT. THE CONTACT PUT THE VEHICLE IN REVERSE AND AGAIN THE VEHICLE ACCELERATED INDEPENDENTLY AND CRASHED INTO THE VEHICLE DIRECTLY BEHIND IT. THE CONTACT SUFFERED INJURIES TO HER NECK AND BACK. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE AND CURRENT MILEAGE WAS 75,655.”
Owner complaint to NHTSAFiled May 9, 2013Vehicle speed controlCrash reportedODI 10511231
“TL* THE CONTACT OWNS A 2002 TOYOTA AVALON. THE CONTACT WAS DRIVING 30 MPH DURING INCLEMENT WEATHER WHEN THE VEHICLE SUDDENLY ACCELERATED AND CRASHED INTO AN EMBANKMENT. THE AIR BAGS DID NOT DEPLOY AND THE VEHICLE WAS DESTROYED. THE CONTACT WAS NOT INJURED DURING THE CRASH. THE CONTACT CALLED THE MANUFACTURER AND FILED A COMPLAINT. THE MANUFACTURER ALSO STATED THAT AN ENGINEER WOULD BE SENT TO INSPECT THE VEHICLE. THE MANUFACTURER INSPECTED THE VEHICLE BUT DID NOT GIVE ANY DETAILS OF WHAT CAUSED THE CRASH. THE FAILURE MILEAGE WAS 101,000.”
Owner complaint to NHTSAFiled Nov 16, 2011Air bags, Vehicle speed controlCrash reportedODI 10436143

Showing 6 of 25 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 9, 2026NHTSA vehicle page

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Other 2002 Avalon problem areas