2015 Toyota Camry Hybrid steering problems

“The contact owns a 2015 Toyota Camry. The contact stated that while driving at an undisclosed speed, the contact became aware that the electronic power steering was not functioning properly, requiring the steering wheel be manually returned to center upon completing a turn. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the steering sensor. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 15V144000 (Steering), but the VIN was not included. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 174,000.”

“I am writing to report a serious incident involving my 2015 Toyota Camry LE (VIN: [XXX] ), which I believe is connected to a potential defect or recall issue. On [XXX], I was involved in a car crash that resulted in my vehicle being totaled. The circumstances of the crash strongly suggest that it was caused or exacerbated by issue sudden loss of power steering assistance The details of the crash are as follows: Date/Time: [XXX] Location: [XXX] Fall River While driving at low speeds, I experienced a sudden loss of power steering, making it difficult to control the vehicle and avoid a collision. I am deeply concerned about the potential safety implications of this issue and believe it may be related to [NHTSA campaign ID 15V144000 or defect steering electric power assis”

“I have the same issue described in a recall notice for my year make and model. My EPS light is coming on and I'm losing power to the vehicle. My VIN was not included in the recall. Steering: Electric power assist system Recall date 2015-03-12 Recall no.15V144000. This is very concerning as it could cause an accident resulting in injuries or death. I would like to have my vehicle checked for the recall.”

“Intermittent EPS warning light illuminates during highway driving with steering wheel lock-up subsequently followed by a reset of certain electrically powered items associated with but not necessarily limited to the following systems: 1. Stability Control System warning indication 2. TPMS light 3. Radio power cycles 4. Check engine light. After turning the car off and then back on again these issues clear initially, but will intermittently happen at random durations of time anywhere from an additional 1 to 3 hours of driving. I've been discussing with Toyota Customer Service, who has known issues with the 2015 Toyota Camry under NHTSA Campaign ID: 15V144000, but they are trying to tell me that it only applies to V6 and Hybrid 2015 Camry's. I feel that this is also applicable to my vehicle VIN: [XXX] . I feel Toyota is refusing to acknowledge this critical safety issue affecting more 2015 Toyota Camry vehicles. I've never had an issue like this with 5 other previously owned vehicles. When asked if I could pay for the fix myself they informed me that it is not possible without a recall! My Toyota dealer is refusing to fix the issue and Toyota Customer Service…”

“To the esteemed officials of the US Department of Transportation, My name is [XXX] and I am the owner of a 2015 Toyota Camry SE. I recently had my car repaired for a completely separate issue and while I addressed a problem with the steering, my mechanic made me aware of a 2015 recall for the Electrical Power Steering electronic control unit. I was provided with information regarding it. While my VIN number was not listed as an automobile affected by this issue, it is evident that this is what's occurring. My days have been spent on the phone with the manufacturer and was told numerous times that my VIN number was not identified in said recall. As a result, I was told not to drive my car due to it being a safety concern, meaning I could lose overall control of the car, and I am now lacking transportation. Please advise on how to proceed, I would like to get this matter resolved in a reasonable time. Sincerely, [XXX]”

“Steering pulls and is loose. Worse when braking. Intermittent problem. Acts like what I see has been recall on the 2015 Camry. Why not my vehicle? Just started. I have owned vehicle since 2017.”