Problems · by component
2023 Toyota Corolla Cross engine problems
104 owner complaints to NHTSA about the 2023 Toyota Corolla Cross cite engine, 59% of all 177 complaints for this model year.
Complaints
104
59% of all complaints
Crashes
0
Reported by owners
Fires
0
Reported by owners
Injuries
0
Reported by owners
What owners say about the engine
Verbatim from NHTSA complaints, newest first
“While driving my 2023 Toyota Corolla Cross LE, the engine unexpectedly shut off while I was stopped at a red light during heavy rain with the windshield wipers operating. A warning message appeared on the dashboard indicating that the engine had shut off and instructing me to press the brake firmly. The check engine warning light also illuminated. I shifted the vehicle into Park and pressed the engine Stop button. The vehicle took approximately 20 seconds before the dashboard indicated that the ignition was on but the vehicle was not ready to drive until I pressed the brake and pressed the Start button. After restarting the vehicle, the warnings disappeared and the vehicle appeared to return to normal operation. I am concerned that an unexpected engine shutdown could create a serious safety hazard, particularly in traffic or at an intersection, where the vehicle could lose power unexpectedly and potentially leave me unable to accelerate when needed. I am also concerned about whether the issue could recur while the vehicle is moving or in an unsafe location. The vehicle has approximately 73,000 miles. This is the first time I have personally experienced this…”
“Vehicle: 2023 Toyota Corolla Cross Mileage: Approximately 45,000 miles Relevant Toyota Bulletin: T-SB-0020-23 Rev1 Description of Safety Concern: My 2023 Toyota Corolla Cross experienced a serious safety-related malfunction involving the automatic engine Stop and Start system. While stopped in traffic with the windshield wipers operating, the engine failed to restart automatically when I attempted to proceed. This left the vehicle temporarily unable to move as expected and required me to manually restart the engine. It can sometimes takes a couple of tries. THIS IS INTERMITTENT, there are no warning lights or codes. It is almost impossible to understand what is happening as a consumer. It took me hours of research to connect it to wipers. This condition presents a significant safety concern because it can leave a vehicle unexpectedly immobilized at an intersection or in active traffic, increasing the risk of a rear-end collision or other accident. Toyota had already identified the exact condition in Technical Service Bulletin T-SB-0020-23, originally issued April 27, 2023, and subsequently revised. The bulletin specifically addresses an intermittent failure of…”
“While stopped at a red light, the auto stop/start system shut the engine off and it failed to restart automatically. The dashboard showed "Low Power Steering" and "Engine Stopped - Press Brake Firmly to Restart." Pressing the brake did not work. I had to shift to Park and manually restart the vehicle. This has happened twice.”
“I am reporting Certification Fraud and severe safety violations by Central Florida Toyota. This vehicle was sold as "Toyota Gold Certified" on March 28, 2026, while having an active safety recall (NHTSA 26V203) with no available remedy. Furthermore, a professional inspection revealed a high-voltage hybrid system leak and structural damage (bondo/rust) on engine mounts, indicating a hidden prior collision. The 160-point inspection was falsified to mask these defects. Although the contract was eventually unwound, this vehicle was sold in a lethal condition, violating federal safety standards.”
“I was driving on a cold day. When I stopped at a stoplight seeking to make a left turn, the car would not accelerate when I pressed the gas pedal. I looked down and saw the following warning sign "Engine Stopped, Steering Power Low" appear on the dashboard. However, since the car was not in park, it had rolled forward and was close to the being in the nearest lane of oncoming traffic. It was also difficult to steer to avoid creeping closer to oncoming traffic. Although it did not cause an accident, it easily could have. I took the car to several mechanics, because the car is under a CarMax warranty. However, none of the diagnostics revealed anything of concern (no weak battery, lack of power steering fluid, etc.). The mechanics said they had heard about this happening, but were unable to pinpoint any reason for it occuring. This seems like a serious flaw.”
“I purchased a brand-new 2023 Toyota Corolla Cross LE on [XXX], in St. Croix, Virgin Islands, selling price, $31, 500.00 Early July 2025, I started the vehicle, and unexpectedly, multiple lights emerged on the dashboard screen per below, Exhibit 1 - Check Engine - Visit your dealer Exhibit 2 -Drive Start Control Malfunction - Visit your dealer Exhibit 3 - Parking Brake Malfunction Exhibit 4 - Secondary Collision - Brake System Malfunction Exhibit 5- Parking System Malfunction The vehicle was taken to Island Toyota on July 5th. The codes were cleared by removing the battery terminal. Two days later, the warning lights reappeared. After the technician performed diagnostic testing, I received a phone call to pick up the vehicle. The total cost of the ordered parts exceeds $2,000, which includes a computer. This vehicle is under warranty, particular vehicle IS NOT TWO YEARS OLD. This vehicle is a LEMON. I spoke with Carlos Rivera, a Customer Service Agent at Toyota of Puerto Rico. I notified him of this matter via phone calls, and he responded. He stated that his department is the warranty department, solely responsible for ordering parts for vehicles with…”
Showing 6 of 104 reports. Read every report on NHTSA.gov.
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 5, 2026NHTSA vehicle page
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.