Research · Small Sport Utility Vehicle 2WD

2023 Toyota Corolla CrossRecalls, problems, MPG & safety

NHTSA lists 4 safety recalls and 177 owner complaints for the 2023 Toyota Corolla Cross. Most complaints involve engine (104) and electrical system (70). The EPA rates it 30–32 mpg combined.

Combined MPG
30–32mpg
EPA · 2 versions
NHTSA overall
—
Not rated by NCAP
Safety recalls
4campaigns
Latest Jan 2025
Owner complaints
177
Top: engine
Fuel cost / yr
$2,000est.
EPA estimate, best version
01 —Recalls

Safety recalls

4 NHTSA campaigns · applies to some vehicles, check your VIN

Steering: column

Free remedy

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Toyota Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, Lexus RX350, 2023-2024 NX250, and NX350 vehicles that may have been incorrectly repaired under previous NHTSA recall number 23V-480. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

SteeringReported Jan 29, 2025NHTSA 25V040000

Air bags: frontal

Free remedy

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2022-2023 Corolla Cross vehicles that were previously inspected at a dealership under recall 23V-384. The instrument panel may have been produced without the required perforation, which could result in the front-passenger air bag not deploying properly. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

Air bagsReported Dec 20, 2023NHTSA 23V864000

Steering: column

Free remedy

Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2023 Corolla, Corolla Cross, Corolla Cross Hybrid, Highlander, Highlander Hybrid, Tacoma, 2023 Lexus RX350, RX350 Hybrid, RX500 Hybrid, 2023-2024 Lexus NX250, NX350, and NX350 Hybrid vehicles. An electrical connection inside the steering column's spiral cable assembly may be insufficiently welded, causing the connection to separate and deactivate the driver's air bag. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."

SteeringReported Jul 12, 2023NHTSA 23V480000
Data from NHTSA Recalls API · synced Nov 5, 2026 · All recall detailsNHTSA vehicle page
02 —Complaints

Owner complaints by component

177 complaints filed with NHTSA · Jan 2023 – Oct 2026
  1. Engine104
  2. Electrical system70
  3. Steering44
  4. Visibility/wiper26
  5. Exterior lighting15
  6. Service brakes11
  7. Power train11
  8. Forward collision avoidance10
  9. Air bags10

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

By model year

Complaints for each Corolla Cross model year we’ve synced.

View as table
Model yearNHTSA complaints
202249
2023177
202446
202521
Crashes reported
6
Fires reported
0
Injuries reported
5
Deaths reported
0
Data from NHTSA Complaints API · synced Nov 5, 2026 · Full problem breakdownNHTSA vehicle page
03 —Common problems

What owners report most

Verbatim excerpts from NHTSA complaints, by component

Engine

104 reports
“While driving my 2023 Toyota Corolla Cross LE, the engine unexpectedly shut off while I was stopped at a red light during heavy rain with the windshield wipers operating. A warning message appeared on the dashboard indicating that the engine had shut off and instructing me to press the brake firmly. The check engine warning light also illuminated. I shifted the vehicle into Park and pressed the engine Stop button. The vehicle took approximately 20 seconds before the dashboard indicated that the ignition was on but the vehicle was not ready to drive until I pressed the brake and pressed the Start button. After restarting the vehicle, the warnings disappeared and the vehicle appeared to return to normal operation. I am concerned that an unexpected engine shutdown could create a serious safety hazard, particularly in traffic or at an intersection, where the vehicle could lose power unexpectedly and potentially leave me unable to accelerate when needed. I am also concerned about whether the issue could recur while the vehicle is moving or in an unsafe location. The vehicle has approximately 73,000 miles. This is the first time I have personally experienced this…”
Owner complaint to NHTSAFiled Oct 25, 2026Electrical system, Engine, Visibility/wiperODI 11773538

Electrical system

70 reports2 crashes
“Vehicle: 2023 Toyota Corolla Cross Mileage: Approximately 45,000 miles Relevant Toyota Bulletin: T-SB-0020-23 Rev1 Description of Safety Concern: My 2023 Toyota Corolla Cross experienced a serious safety-related malfunction involving the automatic engine Stop and Start system. While stopped in traffic with the windshield wipers operating, the engine failed to restart automatically when I attempted to proceed. This left the vehicle temporarily unable to move as expected and required me to manually restart the engine. It can sometimes takes a couple of tries. THIS IS INTERMITTENT, there are no warning lights or codes. It is almost impossible to understand what is happening as a consumer. It took me hours of research to connect it to wipers. This condition presents a significant safety concern because it can leave a vehicle unexpectedly immobilized at an intersection or in active traffic, increasing the risk of a rear-end collision or other accident. Toyota had already identified the exact condition in Technical Service Bulletin T-SB-0020-23, originally issued April 27, 2023, and subsequently revised. The bulletin specifically addresses an intermittent failure of…”
Owner complaint to NHTSAFiled Oct 15, 2026Electrical system, EngineODI 11771421

Steering

44 reports1 crash
“I was driving on a cold day. When I stopped at a stoplight seeking to make a left turn, the car would not accelerate when I pressed the gas pedal. I looked down and saw the following warning sign "Engine Stopped, Steering Power Low" appear on the dashboard. However, since the car was not in park, it had rolled forward and was close to the being in the nearest lane of oncoming traffic. It was also difficult to steer to avoid creeping closer to oncoming traffic. Although it did not cause an accident, it easily could have. I took the car to several mechanics, because the car is under a CarMax warranty. However, none of the diagnostics revealed anything of concern (no weak battery, lack of power steering fluid, etc.). The mechanics said they had heard about this happening, but were unable to pinpoint any reason for it occuring. This seems like a serious flaw.”
Owner complaint to NHTSAFiled Apr 17, 2026Steering, Electrical system, EngineODI 11731777
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 5, 2026
04 —Key specs

Engines, transmissions & drive

2 versions rated by the EPA
EPA class
Small Sport Utility Vehicle 2WD, Small Sport Utility Vehicle 4WD
Engines
2.0L 4-cyl
Transmissions
Automatic (AV-S10)
Drive
Front-Wheel Drive · All-Wheel Drive
Fuel
Regular Gasoline

Towing, payload and dimensions aren’t in the EPA or NHTSA data, so we don’t list them.

Data from EPA fueleconomy.gov · synced Nov 5, 2026EPA listing
05 —Fuel economy

EPA fuel economy by version

City / highway / combined, annual fuel cost and CO₂
EPA
VersionCityHwyComb.Fuel / yrCO₂ g/mi
Corolla Cross
Auto (AV-S10), 4 cyl, 2.0 L · Front-Wheel Drive
313332$2,000275
Corolla Cross 4WD
Auto (AV-S10), 4 cyl, 2.0 L · All-Wheel Drive
293230$2,150293
  • Corolla Cross
    Auto (AV-S10), 4 cyl, 2.0 L
    31 city · 33 hwy · $2,000/yr
    32
    mpg comb.
  • Corolla Cross 4WD
    Auto (AV-S10), 4 cyl, 2.0 L
    29 city · 32 hwy · $2,150/yr
    30
    mpg comb.
Data from EPA fueleconomy.gov · synced Nov 5, 2026 · Fuel cost is EPA’s annual estimate (15,000 mi, 55% city)
06 —Safety

NHTSA 5-Star Safety Ratings

2 tested variants
NHTSA has not published 5-Star Safety Ratings for the 2023 Toyota Corolla Cross as of Nov 5, 2026.
Data from NHTSA NCAP Safety Ratings API · synced Nov 5, 2026Vehicle 18589Vehicle 18588
07 —Maintenance

Maintenance basics

General guidance, not the OEM schedule. Check your owner’s manual.
General guidance
ItemMilesTimeNote
Engine oil & filter5,000–10,000 mi6–12 monthsFollow the oil-life monitor if fitted
Tire rotation5,000–7,500 miEvery oil changeCheck pressure monthly
Engine air filter15,000–30,000 mi1–2 yearsSooner in dusty areas
Cabin air filter15,000–25,000 mi1–2 years
Brake fluid—2–3 yearsAbsorbs moisture over time
Coolant60,000–100,000 mi5–10 yearsLong-life coolants last longer
Spark plugs60,000–100,000 mi—Iridium/platinum plugs at the long end
12V battery—3–5 yearsHeat shortens battery life
  • Engine oil & filter5,000–10,000 mi
    6–12 months
  • Tire rotation5,000–7,500 mi
    Every oil change
  • Engine air filter15,000–30,000 mi
    1–2 years
  • Cabin air filter15,000–25,000 mi
    1–2 years
  • Brake fluid—
    2–3 years
  • Coolant60,000–100,000 mi
    5–10 years
  • Spark plugs60,000–100,000 mi
    —
  • 12V battery—
    3–5 years
Typical intervals for modern cars. Severe service (towing, short trips, extreme heat or cold) shortens them.
09 —FAQ

2023 Corolla Cross questions

How many recalls does the 2023 Toyota Corolla Cross have?

4 safety recalls as of Nov 5, 2026, according to NHTSA. Recall repairs are free at a dealer. Check your VIN to see whether your car is included and whether the repair was done.

What are the most common 2023 Toyota Corolla Cross problems?

Owners filed 177 complaints with NHTSA. The most-cited components are engine (104), electrical system (70), steering (44). Complaints are unverified owner reports and aren't adjusted for how many cars were sold.

What MPG does the 2023 Toyota Corolla Cross get?

The EPA rates the 2023 Toyota Corolla Cross at 30–32 mpg combined, depending on engine and drivetrain (2 versions rated).

Data from NHTSA & EPA · synced Nov 5, 2026