Problems · NHTSA complaints
2024 Toyota Corolla Cross problems
Owners filed 46 complaints about the 2024 Toyota Corolla Cross with NHTSA between Mar 2024 and Oct 2026. The most-cited component is electrical system (13).
Complaints
46
Filed with NHTSA
Crashes
6
Reported by owners
Fires
1
Reported by owners
Injuries
7
People reported injured
Deaths
0
Reported to NHTSA
Complaints by component
One complaint can cite several components
- Electrical system13
- Engine7
- Forward collision avoidance7
- Service brakes6
- Structure5
- Exterior lighting5
- Power train3
- Lane departure2
- Seat belts2
- Air bags2
- Vehicle speed control2
- Visibility/wiper1
- Fuel/propulsion system1
- Steering1
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.
Data from NHTSA Complaints API · synced Nov 6, 2026NHTSA vehicle page
When complaints were filed
Does it get worse with age? Complaints per calendar year filed
21
9
16
View as table
| Model year | Complaints filed per calendar year |
|---|---|
| 2024 | 21 |
| 2025 | 9 |
| 2026 | 16 |
Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.
Top problems in owners’ words
Verbatim from NHTSA complaints, newest first
Electrical system
13 reports
“Component: Multimedia display and connected-services software. Since September 2024, a pop-up has appeared on the center screen about every 7-10 minutes while driving: “Enter 6-digit PIN,” with “Reset PIN?” and a grayed-out “Submit” button. I have never set or used a PIN. The vehicle is available for inspection. Safety risk: The pop-up takes over the screen and hides navigation while the vehicle is moving. It occurs with both Apple CarPlay and Android Auto, which points to the vehicle’s software rather than the phone. To clear it, the driver must look away from the road, tap X, then tap the CarPlay icon to restore navigation. On a 30-minute drive, that is three interruptions and six screen taps. The prompt cannot be permanently dismissed, so the distraction repeats for as long as the vehicle is driven. This is a distracted driving hazard created by the vehicle’s own software. Cause: A Toyota dealer said the prompt is tied to a free connected-services trial that expired 3 months into ownership, which matches when it began. I never paid for or renewed a subscription. An expired trial should not generate a recurring prompt on a driver’s screen while the vehicle is…”
Engine
7 reports1 fire
“El auto tiembla como motor viejo asi como su sumbido de motor, las lunes de bolsa de pasa prendiendo, la asistencia de punto ciego en ocasiones no responde asi como para cambio de carril, camara trasera en estado de reversa en ocaciones no enciende o la imagen esta un poco distorsionada, la panta del tableta se apaga en ocaciones cuando auto esta ensendido corriendo en carretera..Cuando el auto en reversa en ocaciones brinca o tiembla como si lo moviera como un brinco.. En carretera a una velocidad más de 75 millas el auto empiesa a temblar.. El asiento de conductor cada comentó se baja solo de su nivel..”
Forward collision avoidance
7 reports2 crashes
“UNKNOWN I was driving on an expressway around 2:00 AM June 22nd using my cars adaptive cruise control. There was light rain and my car kept a safe distance from the car in front of me that was going slower than the speed I had set my cruise control to. Suddenly my car accelerated as if the car in front of me was no longer there. I had to quickly apply the brakes to avoid a collision. I have around 8,000 miles on my car and I had no problems the last time I went on a trip using the adaptive cruise control.”
Service brakes
6 reports2 crashes
“January of 2025 the vehicle was put in drive and the vehicle shut down. "Power steering low egine stopped" message appeared. I Put the vehicle in park and started the car back up. I took it to the dealership. The battery was low they charged it and released it back. The vehicle was brought back shortly after that due to the vehicle being put in park and shutting down displaying the same "low power steering. Egine stopped" message. Along with "EPB stopped Incompletely". Brought it back in and the battery was low and they replaced it. A few months later the vehicle was brought in due to multiple braking events either when pulling forward with no acceleration (nothing was around the vehicle) or putting the vehicle into reverse with no acceleration (nothing behind the vehicle). During these events the car made a loud grinding sound and displayed BRAKE across the dash. The 3rd time at the dealership was due to the car shutting down when put into park and braking when reversing out of a parking spot. The code "epb stopped Incompletely" and the BRAKE message appeared.The dealership checked for codes but the car didn't have any saved. They can't recreate it. They had a…”
Structure
5 reports
“The AC condenser on my 2024 Toyota Corolla Cross suffered a premature failure due to a critical vehicle design flaw. The lower bumper grille features exceptionally wide gaps placed very low to the ground, leaving the delicate aluminum condenser completely unprotected from routine, foreseeable highway debris. Because the climate control system regulates internal dehumidification, this premature failure directly compromises the vehicle's windshield defrosting and defogging capabilities. During temperature changes and damp conditions, the vehicle is unable to adequately clear the inside glass, severely impairing driver visibility and creating an immediate operating hazard on the road.”
Exterior lighting
5 reports1 crash
“Corolla Cross Hybrid SE- The tail lights are almost non existent. At night when I look from behind, the car is almost invisible from 50 feet away. Lic plate light is the only help. Looks very dangerous and scary to drive in the evening or in the dark. Please look into this.”
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 6, 2026
Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.