Problems · NHTSA complaints

2002 Toyota Echo problems

Owners filed 61 complaints about the 2002 Toyota Echo with NHTSA between Jun 2002 and Apr 2018. The most-cited component is power train (9).

Complaints
61
Filed with NHTSA
Crashes
15
Reported by owners
Fires
2
Reported by owners
Injuries
13
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train9
  2. Air bags8
  3. Vehicle speed control8
  4. Service brakes, hydraulic8
  5. Suspension5
  6. Electrical system4
  7. Latches/locks/linkages4
  8. Engine and engine cooling4
  9. Steering4
  10. Visibility3
  11. Fuel system, gasoline2
  12. Exterior lighting2
  13. Structure2
  14. Equipment2

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Oct 27, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
20028
20037
200410
200513
20060
20076
20081
20091
20105
20111
20122
20130
20142
20152
20161
20171
20181

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

9 reports1 crash
“I SHIFTED INTO REVERSE TO BACK OUT OF A DRIVEWAY WHEN THE CAR SUDDENLY ACCELERATED ON ITS OWN. IT CROSSED THE STREET AND RAN OVER A BRICK PLANTER BOX, KNOCKED DOWN A CRAPE MYRTLE TREE AND FINALLY HIT THE NEIGHBOR'S SUV. I APPLIED THE BRAKES TO NO AVAIL AND HAD NO TIME TO SHIFT INTO NEUTRAL OR TURN OFF THE IGNITION. AFTER THE ACCIDENT, I CHECKED THE GAS PEDAL TO SEE IF IT WAS AGAINST THE FLOOR OR IF THE FLOOR MAT WAS INTERFERING WITH IT, BUT FOUND NOTHING WRONG. THE CAR WAS TOTALED AND MY BACK WAS INJURED. *TR”
Owner complaint to NHTSAFiled Jul 4, 2014Power train, Vehicle speed controlCrash reportedODI 10608192

Air bags

8 reports6 crashes
“TAKATA RECALL.NOTHING HAS HAPPENED SO FAR. I WANT TO KNOW IF THIS IS ONE OF THE MODELS OF CARS AFFECTED BY THE TAKATA AIR BAG RECALL? PLEASE LET ME KNOW,SO I CAN GET IT REPAIRED, IF NECESSARY. THANK YOU!”
Owner complaint to NHTSAFiled Aug 9, 2017Air bagsODI 11013961

Vehicle speed control

8 reports1 crash
“OUR TOYOTA EXCELS TO TOP SPEED ON ITS OWN FULL SPEED. THIS ALMOST HAD US IN A VERY SERIOUS ACCIDENT. THE DEALER SAYS THERE IS NOTHING WRONG WITH THE CAR BUT THIS HAPPENED TWICE LAST WEEK 12/30/15 TOYOTA GAVE US A CASE # NI50883640 HOWEVER, THEY HAVE NOT DONE ANYTHING ABOUT IT, WHAT CAN WE DO?”
Owner complaint to NHTSAFiled Jan 4, 2016Vehicle speed controlODI 10817585

Service brakes, hydraulic

8 reports1 crash1 related recall
“I HAVE A 2002 TOYOTA SEQUOIA WITH 62,000 MI. I HAVE BEEN TO TWO TOYOTA DEALERS TO FIGURE OUT MY PROBLEM. THE VSC TRAC, VSC OFF, ABS AND BRAKE LIGHTS ARE COMING ON. FINALLY AFTER @$700 OF MY MONEY, THEY FIGURED OUT THE PROBLEM TO BE THE ECU. THIS WILL NOW COST ME @1800 FOR PARTS, AND WHO KNOWS YET FOR LABOR. I HAVE READ ONLINE THAT MANY OTHER TOYOTA OWNERS HAVE THE SAME PROBLEM. THIS IS AN EXPENSIVE SITUATION, UNLESS YOU HAVE THE EXT. WARRANTY. I FEEL THAT TOYOTA NEEDS TO DO SOMETHING ABOUT THIS, MAYBE RECALL THIS AND FIX THESE CARS BEFORE THERE IS AN ACCIDENT. I LIVE IN NEW YORK WHERE THERE IS ALOT OF SNOW. MY VSC WILL NOT WORK UNTIL I GET THIS FIXED. I HAVE TWO SMALL CHILDREN AND HAVE TO RELAY ON STANDARD BRAKES IN THE SNOW UNTIL THIS IS FIXED. TOYOTA SHOULD STAND BEHIND THEIR REPUTABLE NAME AND FIX THESE PROBLEMS ASAP..... *TR”
Owner complaint to NHTSAFiled Nov 16, 2007Service brakes, hydraulic, Exterior lightingODI 10209150

Suspension

5 reports1 crash
“TL* THE CONTACT OWNS A 2002 TOYOTA ECHO. THE CONTACT STATED WHEN TRAVELING AT SPEEDS OF 40 MPH AND UP, THE TRACTION WOULD FEEL AS IF SHE WAS DRIVING ON ICE AND THE VEHICLE WOULD SLIDE BACK AND FORTH. THE VEHICLE WAS TAKEN TO A LOCAL REPAIR FACILITY WHERE THE MECHANIC ADVISED THAT THE SWAY BAR WAS WORN. THE MECHANIC REPLACED THE SWAY BAR, A REAR SHOCK THAT WAS LEAKING AND ALL FOUR TIRES. THE FAILURE PERSISTED. THE MANUFACTURER ADVISED THE CONTACT TO HAVE THE VEHICLE DIAGNOSED BY AN AUTHORIZED DEALER. THE VEHICLE WAS NOT FURTHER REPAIRED. THE FAILURE MILEAGE WAS 127,220 AND THE CURRENT MILEAGE WAS 128,443.”
Owner complaint to NHTSAFiled Jun 17, 2010SuspensionODI 10336809

Electrical system

4 reports
“LOW BEAM HEADLIGHTS WERE ENGAGED USING THE DIMMER SWITCH LOCATED ON THE STEERING COLUMN PER NORMAL OPERATIONS. THE LOW BEAMS SWITCHED TO HIGH BEAMS DISPLAY. UNABLE TO DISENGAGE WITHOUT TOTALLY SWITCHING OFF THE LIGHTS. THE HIGH BEAM INDICATOR APPEARED ON THE DASHBOARD DISPLAY AS WELL. THIS EVENT OCCURRED WHEN THE TEMPERATURES WERE AT OR BELOW 20 DEGREES FAHRENHEIT AND THE CAR HAD BEEN PARKED FOR ABOUT 8 HOURS (IN A PARK AND RIDE LOT). ONCE THE INTERIOR CABIN WARMED UP AFTER ABOUT 20 MINUTES I WAS ABLE TO "JIGGLE" THE LIGHTS BACK TO LOW BEAMS.”
Owner complaint to NHTSAFiled Mar 4, 2012Electrical systemODI 10450928
Data from NHTSA Complaints API (owner reports, unverified) · synced Oct 27, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.