Problems · by component

2017 Toyota Highlander electrical system problems

46 owner complaints to NHTSA about the 2017 Toyota Highlander cite electrical system, 17% of all 271 complaints for this model year. NHTSA also lists 1 recall on this component.

Complaints
46
17% of all complaints
Crashes
1
Reported by owners
Fires
1
Reported by owners
Injuries
2
Reported by owners
01 —Owner reports

What owners say about the electrical system

Verbatim from NHTSA complaints, newest first
“March 5th purchased a battery from Autozone Z net Fit Match that caused cascading electrical and life -safety risk while traveling from hewitt, TX to Washington DC for our families spring break trip including 4 minor children. Component: 12-Volt Battery / Electrical System / Power Steering / Service Brakes Summary: Vehicle suffered catastrophic failure of Power Steering and Braking systems while in motion due to the installation of an incompatible lead-acid battery recommended by AutoZone’s 'Z-Net' catalog. Despite Toyota Technical Service Bulletin T-TT-0523-19 (Jan 2019) stating this VIN requires an Enhanced Flooded Battery (EFB/AGM) for its Stop-Start system, the retailer’s database continues to misidentify standard batteries as compatible. This mismatch causes a voltage drop that disables critical safety modules ('Limp Mode'). I have video evidence of the catalog error. This is a systemic misrepresentation affecting 2017+ Toyota Highlander safety compliance.”
Owner complaint to NHTSAFiled Mar 25, 2026Power train, Electrical system, Service brakesODI 11726889
“Formal Complaint to NHTSA – Summary I am submitting this formal complaint regarding repeated mechanical and electrical failures involving my 2017 Toyota Highlander, purchased as a Toyota Gold-Certified vehicle with an extended Platinum Warranty. Despite strictly following Toyota’s maintenance guidelines and using only certified dealerships for all services, the vehicle has become inoperable multiple times, requiring five separate tows and resulting in repair costs exceeding $10,000. In June 2025, a Toyota dealership replaced the engine after diagnosing a warped head due to water pump failure. Following this, the vehicle began experiencing repeated charging system failures and electrical malfunctions. Multiple components—including the alternator, battery, and sensors—were replaced at another Toyota dealership based on ongoing issues, but the problems persisted. On September 2, 2025, a Toyota technician identified a missing ground wire nut as the likely root cause of these electrical failures. He confirmed the issue originated during the engine installation and that the unsecured ground caused system malfunctions. After repairs, the vehicle was again returned…”
Owner complaint to NHTSAFiled Sep 11, 2025Electrical system, EngineODI 11686749
“After getting gas, the vehicle will not start. It will crank and crank but not turn over, like it is starving for gas. Then after 10-15 minutes it will start barely and to keep it running I have to floor the accelerator. Any other time it starts just fine. There are also no codes causing a check engine light.”
Owner complaint to NHTSAFiled Jul 14, 2025Electrical system, Engine, Fuel/propulsion systemODI 11673285
“Car is shaking heavily when stopped. Several misfires while engaging the brakes. Mechanic is telling me that he has seen many vehicles of this model with faulty purge valves.”
Owner complaint to NHTSAFiled Jun 19, 2025Electrical system, Unknown or otherODI 11667917
“With 22k miles on vehicle, car won’t start due to Brake power low fault. Battery was replaced in attempt to rectify problem with no success, vehicle will need to be towed in for repair.”
Owner complaint to NHTSAFiled Feb 25, 2025Electrical system, Service brakesODI 11644883
“As the electronic back hitch was closing, I pressed the Start Engine button and the vehicle dashboard lit up but would not start. Then I pressed the button again and it said the Ignition is On. Pressed again to shut off. Vehicle made a bunch of clicking noises but would not start. Disconnected battery to “re boot” electrical system… but a charger on battery and then the vehicle started. BUT the ! And Check Engine light was now on… saying take to your dealer… Check AWD. Drove vehicle at lunch time… and warning light and check engine light just went off! So weird!”
Owner complaint to NHTSAFiled Oct 14, 2024Electrical systemODI 11619648

Showing 6 of 46 reports. Read every report on NHTSA.gov.

Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026NHTSA vehicle page
02 —Related recalls

1 recall on this component

Electrical system

Free remedy

Fujian Wanda Automobile Glass Industry (Wanda) is recalling certain aftermarket Replacement Windshields sold for use in 2014-2018 Toyota Highlander vehicles. The windshields have an attached wire harness that water may leak into, possibly causing damage to the vehicle's Engine Control Module (ECM).

Electrical systemReported Nov 27, 2018NHTSA 18E107000
Data from NHTSA Recalls API · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.