Problems · NHTSA complaints

2017 Toyota Highlander problems

Owners filed 271 complaints about the 2017 Toyota Highlander with NHTSA between Feb 2017 and Oct 2026. The most-cited component is power train (77).

Complaints
271
Filed with NHTSA
Crashes
18
Reported by owners
Fires
2
Reported by owners
Injuries
26
People reported injured
Deaths
0
Reported to NHTSA
01 —By component

Complaints by component

One complaint can cite several components
  1. Power train77
  2. Engine47
  3. Electrical system46
  4. Fuel/propulsion system28
  5. Service brakes28
  6. Vehicle speed control13
  7. Visibility/wiper12
  8. Air bags9
  9. Fuel system, gasoline9
  10. Structure8
  11. Wheels6
  12. Forward collision avoidance4
  13. Steering4
  14. Seat belts4

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.

Data from NHTSA Complaints API · synced Nov 3, 2026NHTSA vehicle page
02 —Trend

When complaints were filed

Does it get worse with age? Complaints per calendar year filed
View as table
Model yearComplaints filed per calendar year
201728
201828
201927
202020
202139
202215
202329
202422
202529
202634

Mileage at failure isn’t a structured field in NHTSA complaint data, so we don’t chart it. Some owners mention it in their reports below.

03 —Owner reports

Top problems in owners’ words

Verbatim from NHTSA complaints, newest first

Power train

77 reports2 crashes
“Transmission failure after whining noise, taken to Toyota multiple times with no diagnosis. Today was informed the transmission is failing by another mechanic. 193,000 miles.”
Owner complaint to NHTSAFiled Oct 8, 2026Power train, EngineODI 11769850

Engine

47 reports3 crashes
“My 2017 Toyota Highlander, VIN [XXX], has just under 85,000 miles. I was notified at the dealership (Stevinson Toyota in Lakewood Colorado) who inspected the vehicle yesterday that the vehicle has developed a timing cover oil leak on the passenger side. After further research I learned this is caused by premature failure of the factory applied FIPG sealant at the timing cover’s T junction. This is well documented as a known, widespread defect in the V6 engine used across multiple Toyota and Lexus models between 2014 and 2019. This failure is not due to wear, neglect, or misuse. It is the result of a documented manufacturing flaw that requires full engine removal and carries an extremely high repair cost — a burden that should not fall on customers when the underlying cause is a defective sealant application at the time of manufacturing of the vehicle. I was quoted $5400. I am deeply concerned that Toyota has not issued a recall for this problem, despite its prevalence and the clear safety risks it presents. This leak is not merely a “durability issue.” It has legitimate and serious safety implications, including: •The potential for engine fire due to oil…”
Owner complaint to NHTSAFiled Aug 27, 2026EngineODI 11760032

Electrical system

46 reports1 crash1 fire1 related recall
“March 5th purchased a battery from Autozone Z net Fit Match that caused cascading electrical and life -safety risk while traveling from hewitt, TX to Washington DC for our families spring break trip including 4 minor children. Component: 12-Volt Battery / Electrical System / Power Steering / Service Brakes Summary: Vehicle suffered catastrophic failure of Power Steering and Braking systems while in motion due to the installation of an incompatible lead-acid battery recommended by AutoZone’s 'Z-Net' catalog. Despite Toyota Technical Service Bulletin T-TT-0523-19 (Jan 2019) stating this VIN requires an Enhanced Flooded Battery (EFB/AGM) for its Stop-Start system, the retailer’s database continues to misidentify standard batteries as compatible. This mismatch causes a voltage drop that disables critical safety modules ('Limp Mode'). I have video evidence of the catalog error. This is a systemic misrepresentation affecting 2017+ Toyota Highlander safety compliance.”
Owner complaint to NHTSAFiled Mar 25, 2026Power train, Electrical system, Service brakesODI 11726889

Fuel/propulsion system

28 reports1 crash
“The engine stalled because the fuel pump is failing. We have found that many 2017 Toyota Highlanders have had the fuel pump recalled for this exact issue, yet our VIN is not included in this recall. We experienced the exact issue the recall was issued for stalling while driving. Issue on July 24, 2027: The engine stalled while driving on the highway at high speed and lost power steering, creating a major safety issue. We had our vehicle towed to a car care center. The car care center identified diagnostic codes related to low pressure fuel system pressure, engine stall history, etc. but cannot reproduce the issue. After checking multiple systems, he believes the issue is a failing fuel pump. Background: Over the past 6 months, we have had problems with the check engine light turning on. On multiple occasions, we have brought the car to get diagnosed and the reading has consistently been fuel pressure codes. Each time we get the car diagnosed, the technician could not reproduce the issues and cleared the codes without resolution.”
Owner complaint to NHTSAFiled Jul 10, 2026Fuel/propulsion systemODI 11749551

Service brakes

28 reports5 crashes
“With 22k miles on vehicle, car won’t start due to Brake power low fault. Battery was replaced in attempt to rectify problem with no success, vehicle will need to be towed in for repair.”
Owner complaint to NHTSAFiled Feb 25, 2025Electrical system, Service brakesODI 11644883

Vehicle speed control

13 reports4 crashes
“The radar cruise control system on my 2017 Toyota Highlander is not functioning properly and creates a safety hazard. When initially setting the radar cruise control, the system works as expected. I can accelerate to a desired speed, press the “set” control, and the vehicle maintains that speed correctly. The problem occurs when I try to increase the set speed. After setting an initial speed (for example, 45 mph), I accelerate to a higher speed (such as 65 mph) and press the “set” control again to update the cruise setting. Instead of setting the new speed, the system reverts to the previously stored speed. When this happens, the vehicle rapidly decelerates and applies braking to return to the lower speed. This sudden and unexpected braking creates a dangerous situation, especially on highways, as it can put surrounding drivers at risk of a rear-end collision. I have tested this multiple times and experience the same result each time. This issue only occurs when using radar cruise control and does not occur with standard cruise control. note this has been an ongoing issue since the day I purchased my vehicle in January 2017. I notified the dealership about the…”
Owner complaint to NHTSAFiled Apr 13, 2026Vehicle speed control, Forward collision avoidanceODI 11730932
Data from NHTSA Complaints API (owner reports, unverified) · synced Nov 3, 2026

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.