Research · complaint index

Toyota Matrix years to avoidWhat NHTSA complaint data does and doesn’t say

We compared 10 model years of the Toyota Matrix by owner complaints to NHTSA, adjusted for how long each year has been on the road. No single year stands far above the rest.

01 —Complaint index

Complaints per year on the road

1.0 = typical year for this model
View as table
Model yearComplaints per year since release
200311
20046
200510
20068
20075
20082
200911
20103
20111
20120
YearComplaintsPer year on roadIndexRecallsCrashesSignal
2012500.110Fewest complaints
20111010.121Fewest complaints
20104530.445Fewest complaints
2009192111.8334Typical
20083820.326Fewest complaints
20079650.8211Typical
200617081.3417Typical
2005213101.6210Typical
200413861.0318Typical
2003268111.9319Typical
  • 20125 complaints · 1 recallFewest complaints
  • 201110 complaints · 2 recallsFewest complaints
  • 201045 complaints · 4 recallsFewest complaints
  • 2009192 complaints · 3 recallsTypical
  • 200838 complaints · 2 recallsFewest complaints
  • 200796 complaints · 2 recallsTypical
  • 2006170 complaints · 4 recallsTypical
  • 2005213 complaints · 2 recallsTypical
  • 2004138 complaints · 3 recallsTypical
  • 2003268 complaints · 3 recallsTypical
Data from NHTSA Complaints & Recalls APIs · synced Oct 29, 2026

Fewest complaints for their age: 2012, 2011, 2008, 2010.

02 —FAQ

About this comparison

What Toyota Matrix years have the most complaints?

No Toyota Matrix model year drew more than twice the typical complaint rate among the 10 model years compared. The highest was 2003.

Is this a reliability rating?

No. These are counts of unverified owner complaints to NHTSA. They are not adjusted for how many cars were sold, so a popular year can collect more complaints. Use them to find patterns, then read the reports.

Complaints are unverified owner reports to NHTSA and are not normalized for sales volume. One complaint can cite several components.