84 owner complaints to NHTSA about the 2012 Toyota Sienna cite air bags, 34% of all 247 complaints for this model year. NHTSA also lists 4 recalls on this component.
“I was at a full stopped and rear Ended at 30 miles an hour and the air bags did not deploy and I am suffering many injuries pain and loss The air bags didn’t deploy at all”
Owner complaint to NHTSA·Filed Dec 30, 2022·Air bags, Unknown or other, Back over preventionCrash reportedODI 11499500
“BROUGHT CAR IN FOR AIRBAG SAFETY RECALL. WAS TOLD IT WAS COMPLETED. AFTER THIS RECEIVED ANOTHER RECALL MAILING FOR THE SAME PROBLEM. CALLED THE TOYOTA RECALL RESOLUTION TEAM NUMBER TO VERIFY. WAS TOLD THAT A TEMPORARY AIRBAG WAS INSTALLED AND THAT I NEEDED TO HAVE THE GOOD ONE REINSTALLED WHEN THEY GOT THEM IN. SHE CALLED THE DEALER TO SET UP AN APPOINTMENT THEN TOLD ME THAT IT WAS TAKEN CARE OF AND A NEW AIRBAG WAS NOT NEEDED. AND STATED THAT SHE WAS CONFUSED. AND THAT I NEEDED TO GO BACK TO THE DEALER TO GET A WRITTEN STATEMENT THAT THE WORK WAS DONE. I NOTICED AND EXPLAINED THAT IT LOOKS LIKE A SUBSTITUTE WAS MADE AND THE RECEIPT SAYS : 'BAG 0.8. 2007-2009 YARIS HATCHBACK 2007-2009 YARIS SEDAN'. SO IT LOOKS LIKE A TEMPORARY SUBSTITUTE WAS MADE AND THAT I WAS NOT INFORMED. I SAID THAT IF THEY GIVE WRITTEN DOCUMENTATION THAT THE REPAIR WAS MADE IT MAKES IT LEGALLY THEIR RESPONSIBILITY BUT THIS WOULD BE AFTER THE FACT IF A PROBLEM OR FATALITY WOULD OCCUR AND NOT SOLVE THE ISSUE OF ASSURING THAT A PROPER AIRBAG HAD BEEN INSTALLED. CAN YOU GIVE CLARIFICATION AND SUGGESTED FOLLOW UP (POSSIBLY THIRD PARTY) TO GUARANTEE SAFETY?”
Owner complaint to NHTSA·Filed Aug 14, 2020·Air bagsODI 11349260
“TL* THE CONTACT OWNED A 2012 TOYOTA SIENNA. WHILE THE CONTACT WAS DRIVING 55 MPH, IT WAS REAR ENDED BY ANOTHER VEHICLE. THE CONTACT LOST CONTROL OF THE VEHICLE, DROVE OFF THE HIGHWAY, AND THE VEHICLE ROLLED OVER THREE TIMES. THE CONTACT STATED THAT THE VEHICLE LANDED UPSIDE DOWN. THE AIR BAGS DID NOT DEPLOY. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT SUSTAINED BACK AND NECK INJURIES AND WAS TRANSPORTED VIA AMBULANCE TO THE EMERGENCY ROOM FOR MEDICAL ATTENTION. THE CONTACT WAS ALSO SEEING A CHIROPRACTOR. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND LOT AND DEEMED DESTROYED. THE VEHICLE WAS NOT DIAGNOSED. THE DEALER AND MANUFACTURER WERE NOT INFORMED OF THE FAILURE. THE FAILURE MILEAGE WAS 230,000. *LN *TR*JB *TR *DT *TR”
Owner complaint to NHTSA·Filed Nov 1, 2019·Air bagsCrash reportedODI 11277556
“TL* TAKATA RECALL. THE CONTACT OWNS A 2012 TOYOTA SIENNA. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 17V006000 (AIR BAGS) AND 16V858000 (STRUCTURE). THE CONTACT WAS UNABLE TO HAVE THE VEHICLE REPAIRED BECAUSE HE WAS ON ACTIVE DUTY OUT OF THE COUNTRY AND THE UNKNOWN ITALIAN DEALER WAS UNABLE TO ASSIST. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE UNKNOWN ITALIAN DEALER WAS CONTACTED AND REFUSED TO PERFORM THE REPAIR BECAUSE THEIR SYSTEM WAS NOT OPTIMIZED FOR RECALLS. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND DID NOT ASSIST. THE CONTACT WAS INFORMED THAT THE MANUFACTURER DID NOT CONDONE TAKING THE AMERICAN MADE VEHICLE OVERSEAS WITH SAFETY DEFECTS. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.”
Owner complaint to NHTSA·Filed Sep 7, 2018·Air bags, StructureODI 11128024
“"TAKADA RECALL" I AM WRITING BECAUSE MY TAKADA AIRBAGS HAVE BEEN UNDER RECALL FOR AN EXTENDED PERIOD OF TIME. EVERY SINGLE ATTEMPT (MULTIPLE ATTEMPTS) HAVE GONE UNRETURNED, DESPITE THE FACT THAT I HAVE CALLED 888-546-1750 ON MULTIPLE OCCASIONS! BECAUSE THIS RECALL AS THE POTENTIAL TO CAUSE EITHER INJURY OR DEATH, I WOULD THINK IT WOULD BE IN TAKADA, TOYOTA AND MY BEST INTEREST TO GET BACK TO ME. I AM VERY DISSATISFIED WITH THE RECALL AND VERY DISSATISFIED WITH HOW THE TOYOTA RECALL TEAM HAS NOT CONTACTED ME. THERE IS A SECOND RECALL ON THE DOORS FOR THE TOYOTA SIENNA. BECAUSE I CANNOT GET A HOLD OF THE RECALL TEAM, I CAN ALSO NOT SCHEDULE AN APPOINTMENT TO GET THIS RECALL ADDRESSED IN MY VEHICLE. THIS IS UNEXCUSABLE!”
Owner complaint to NHTSA·Filed Jul 10, 2018·Air bags, Unknown or otherODI 11110432
“MAKING A RIGHT HAND TURN AND I BELIEVE THE TRUCK IN FRONT OF ME LOST THE TRAILER HITCH. I WAS ONLY TRAVELING ABOUT 15 MPH. DROVE OVER A TRAILER HITCH IN THE ROAD AND ALL THE AIRBAGS DEPLOYED, CAUSING A VIOLENT STOP TO THE VAN AND INJURIES AND SHOCK TO MY DAUGHTER AND MYSELF”
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2010-2016 4Runner, 2003-2006 Tundra, 2003-2013 Corolla, 2009-2010 Corolla Matrix, 2004-2005 RAV4, 2002-2007 Sequoia, 2011-2013 Sienna, 2008-2012 Scion xB, 2008-2009 Lexus IS-F, 2007-2012 Yaris and Lexus ES350, 2010-2017 Lexus GX460, 2002-2010 Lexus SC430, 2006-2012 Lexus IS250 and IS350 and 2010-2015 Lexus IS250C and IS350C vehicles.
These vehicles had their driver or passenger frontal air bag inflators previously replaced under a prior recall using inflators of the same design. The inflators may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2014-2016 Toyota 4Runner, 2014-2015 Scion xB, Lexus IS350C, IS250C, 2014 Toyota Sienna, Lexus IS-F, and 2014-2017 Lexus GX460 vehicles sold, or ever registered in the states of Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands or "Zone A."
Toyota is also recalling certain 2011-2013 Toyota Corolla, Corolla Matrix, Lexus IS250, IS350, 2011-2016 4Runner, 2011-2015 Scion xB, Lexus IS350C, IS250C, 2011-2014 Toyota Sienna, Lexus IS-F, 2011-2017 Lexus GX460, and 2011-2012 Lexus ES350 vehicles ever registered in the states of Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia or "Zone B."
Toyota is also recalling certain 2010-2013 Toyota Corolla, Corolla Matrix, Lexus IS350, 2010-2016 4Runner, 2010-2013 Lexus IS250, 2010-2015 Scion xB, Lexus IS350C, IS250C, 2010-2017 Lexus GX460, 2010-2014 Lexus IS-F, and 2010-2012 Lexus ES350 vehicles ever registered in the states of Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C."
These vehicles are equipped with air bag inflators assembled as part of the passenger frontal air bag modules, used as original equipment or replacement equipment (such as after a vehicle crash necessitating replacement of the original air bags), that may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, temperature and temperature cycling.
Toyota Motor Engineering & Manufacturing (Toyota) is recalling certain 2012 Toyota 4Runner, Corolla, Corolla Matrix, Sienna, Yaris, Scion xB, Lexus ES350, GX460, IS-F, IS250, IS350, IS250C, IS350C, and Lexus LFA vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A."
Additionally, unless included in "Zone A" above, Toyota is recalling certain 2009 Toyota Corolla, Corolla Matrix, Yaris, Yaris HB, Scion xB, Pontiac Vibe, Lexus, ES350, IS250, IS350, and IS-F vehicles originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B."
Additionally, unless included in "Zone A" or "Zone B" above, Toyota is recalling certain 2006-2008 Lexus IS250 and IS350, 2007-2008 Lexus ES350, Toyota Yaris, Yaris HB, and 2008 Lexus IS-F and Scion xB vehicles originally sold, or ever registered in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin and Wyoming.
These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the passenger frontal air bag, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.
Southeast Toyota Distributors, LLC (SET) is recalling certain models interspersed through model years 2009 through 2013 as follows: model year 2009-2012 Tacoma, 4Runner, Camry, Camry Hybrid, Prius, and RAV4; model year 2009-2010 Avalon, FJ Cruiser, and Highlander Hybrid; model year 2010-2013 model year Corolla, Sienna and Tundra; model year 2009-2013 Highlander and Venza; model year 2012 Prius V; and model year 2010-2012 Sequoia. During modification by SET to include accessories such as leather seat covers, seat heaters or headrest DVD systems, these vehicles may not have had the passenger seat occupant sensing system calibration tested. Without passing the calibration test, the occupant sensing system may not operate as designed.