2023 Volkswagen Atlas electrical system problems

“The ota software update bricked my infotainment center f5 module and back up camara stopped working as well. I cant control any feature with put the infotainment center being bricked, it blacked out completely”

“Our 2023 Volkswagen Atlas complete Infotainment system stopped working and went blank/black back around XXX. This includes all lights, back up camera, and parking collision warnings especially when backing (vehicle in reverse). It has been a safety concern operating the vehicle without the rear back-up camera along with no navigation and other important information contained on the infotainment screen. We have 3 children and often carpool other children to and from their school and it has been stressful operating the Volkswagen without the rear back up camera, having no music, infotainment lights, no Bluetooth available to make calls safely as we are a hand free state here in [XXX] as it pertains to cellphone usage in the car. We took our car to a local VW dealer in [XXX] and it was diagnosed with the control module 005f not working and it could not communicate with the vehicle. The service advisor said this is 005f control module has been a common issue recently in VW Atlas and Tiguans. The part is on back order in [XXX] and out of the safety of our family and especially the children we drive in our VW Atlas we gave in an ordered the 00f5 module. We have yet…”

“front passenger headlight daytime running light went out right around 70k miles. paid $1200 to have it repaired, left one went out shortly after. can't afford to replace it. saw there's a lawsuit with these. makes it hard to drive at night with less light.”

“Backup camera screen and all related screen safety features unexpectedly stopped working. Safety features including backup / rear facing camera, parking assist, and blind spot warnings no longer function and put people and property at risk while maneuvering the vehicle. There was/is no warning that the systems do not work. Additionally, the health of children in the backseat is at risk as there is no way to control heating and cooling for backseat passengers. The failure to use safety equipment was confirmed by Ken Ganley North Olmstead VW dealership service department. Service department staff acknowledged other VW Atlas customers with similar problems. Service stated they could not provide a timely resolution or accurate estimate for when replacement parts would be available. Service department staff could not provide loaner vehicle. VW Corporate Customer Care center acknowledged the issue and denied ability to help fix the problem or expedite a solution.”

“I own a 2023 Volkswagen Atlas, purchased new in March 2023. The vehicle has experienced two incidents of sudden loss of propulsion. The first incident occurred around June 2026 while stopped near a roundabout entrance. The vehicle became inoperable and required multiple restart attempts over approximately 4–5 minutes before normal operation resumed. I do not recall whether any unusual noise occurred during this first incident. The second incident occurred on [XXX], at approximately [XXX], while driving at approximately 20–35 mph and entering an intersection in Madison, Alabama. The vehicle suddenly lost propulsion, and pressing the accelerator produced no response. The vehicle continued coasting forward due to momentum. The dashboard remained illuminated, and the transmission remained in Drive (D). When I attempted to restart the vehicle, the system instructed me to shift into Park (P). During the restart attempt, I heard an abnormal grinding or ratcheting noise. After following the restart instructions, the vehicle restarted and resumed normal operation. The unexpected loss of propulsion while entering an intersection created a serious risk of collision with…”

“The contact owns a 2023 Volkswagen Atlas. The contact stated that while driving at low speeds, the center entertainment panel blacked out, and the rearview camera display remained active while shifted into drive. The check engine, caution, and SOS warning lights illuminated. The vehicle was taken to a local dealer, where it was diagnosed with an engine misfire, and ignition coils were replaced. The battery was tested, and no failure was found. The contact stated that the failure progressed; the vehicle lost motive power, the power window rolled up when the down button was pressed, and roadside assistance provided a battery jump-start. The vehicle was taken to an AutoZone store where the battery was replaced; however, the check engine, caution, and SOS warning lights remained illuminated. The failure mileage was approximately 48,157.”